EDIT: Deleted the ordered car and created a new car and the app now works. On going to the owners manual (on my phone), the page will not scroll left/right, so I cannot read anything other than the menu on the left.
The whole idea of this app seems to me that you are able to monitor your car from initial ordering right through ownership. Major flaw at present is that trying to input your order number gives absolutely zilch. No point in app if you are unable to track your new vehicle. Utter waste of time.
Pointless app. I have contacted customer services as my car was serviced in March and still no update of this on the app. Told to wait 2 weeks to see if it updates and if not call recontact them again. Really cannot see point of the app when authorised dealers and vw's systems don't talk to each other and update.
Why do you REQUIRE to give you my details such as address as part of registration, before I even see the app? You are doing it wrong.
Why don't you try reading your updates section before posting it? This app has alot of bad reviews. They are 100% not unwarranted. The only time I thought I'd found a use for this app was when I realised I needed to book a service for my car. Turns out you are not able to book your service at the major VW dealer in the centre of Leicester, it does make me wonder where you can book your service? Literally have not been able to find another use.
I've had the car for a year now and this app tells me it's not delivered yet ! Just wanted to use the app to book it's yearly service and can't do it. Total waste of time.
We take your feedback seriously so weíve made a series of improvements:
- we created a new error message for customers who need to update their password
- We revised the wording of many screens and error messages to make your experience easier
- A number of performance enhancements and bug fixes
Have we missed anything? Let us know and email us at email@example.com with your feedback.