The app is great for viewing history on the vehicle. I located my local dealer and made a booking via the app, and had a phone call within the hour to confirm my booking. If you are having issues with your address not matching its because you need to update your details with Volkswagen UK as they do not get any details from DVLA ownership, you need to register you address with them. All round great 5 star app, perfect for my lovely Polo!
I think the app is a good idea. But the nearest dealer to me does not allow you to book your service or mot online, sort of makes the app pointless. You can have the user manual to hand though. This is helpful as the volkswagen dealer I brought the car from couldn't be bothered to supply me with one. Information on warranty would be nice.
So like everyone else it says my address is wrong but this occurs on the website as well so probably not an app issue. I wonder if this feature only works after a service where history becomes available. However the manual and guides sections needs A LOT of work!
Actually of no use whatsoever. Was told by the service manager that this app was fantastic. That's great if you can get past this pointless address issue. I've added my details and it refuses to match then with 'their records'. Way to go VW. Looks like a great idea with half-baked technology in the background.
Manual is a pain to navigate. No rotation or pinch zoom support. Some dead links. Manual is for the general model and not for a specific car. Would have been easier to offer a PDF download. My address was not found either. Pretty poor really.
Rubbish, won't load. Was looking forward to having tiguan manual on phone. A one from VW bothering to read this stuff?
We take your feedback seriously, so we’ve made a number of improvements to make the experience of our app even better:
* Improved car detail notifications
* Clearer error messages
* Ability to clear form fields when information returned causes is invalid
* Improved service booking notifications
* Fixed exceptions reported via App Store/Google Play
* Removed completed services from future service predictions