Got to agree with the majority of the reviews here, this app is a total waste of time. I have a 2009 Passat R36 estate with a full main dealer service history, yet this app says it has only been serviced once in 2011! Can't fault my local VW dealership but why they are recommending this app is beyond me VW sort it out , we expect better
One of the worst app on playstore. Never been able to get any useful information about your vehicle, let alone service history! VW couldn't fix this for nearly one year now. When contacted their customer service the person was arrogant and dismissive of any concerns. Not at all helpful. God help their customers!!!
I can finally login amd the app itself looks decent. However i cant see any servicing that ive done for my vehicle or set up anything new to be done
Nice idea but doesn't work to well. The app knows my car is due for a service but doesn't know that it's been booked despite using the app to book it.
The app does not show any services I have had done and does not allow me to change the car reg. On calling VW I was told the app will not show services, does not work and they don't know why. This app has been out over a year and still does not work, worrying that VW cannot solve software issues, does not bode well for car software. just to be clear the services were since i owned the car, go back 18 months, and I rang customer service and it was them who said it was not working
Service information on my car is missing (Apparently I have only serviced the car once in the last 3 years!) Wife's car is just as bad - unless the dealer sold us a car in need of a lot of work. We are following up on this just incase - so far the app has created more confusion than anything. That plus making us doubt the reliability of our local dealer! Nice work Vw!
We take your feedback seriously so weíve made a series of improvements:
- It is now simpler to add your owned car
- You can migrate your ordered car into an owned car in one click
- We will retrieve your service history automatically, including records from previous owners
- A number of performance enhancements and bug fixes
Have we missed anything? Let us know and email us at email@example.com with your feedback.