Order number did not work for tracking. Then registration was not being identified for upto a week. Then when added the vehicle not all features were available and was telling me to call a number. Overall the app did not seem to work for the purpose. Dealer was constantly reminding me to use it but the app is not functional.
Wouldn't accept the account name and password. 5 days later :- It seems to be working now although I don't know why. I tried several times and always I got the error message and now after leaving it a couple of days all seems well. I'm not sure what I'm logged in as as I never got a confirmation.
Have replied back with reg number but still no joy on the app
Won't accept my car registration. App crashes every time I try and enter it.
Picked up my new car on Thursday told to download the app an it won't accept my reg keeps telling me this reg is not off a vw vehicle
Wont accept my order number saying not recognised
We take your feedback seriously so weíve made a series of improvements:
- It is now simpler to add your owned car
- You can migrate your ordered car into an owned car in one click
- We will retrieve your service history automatically, including records from previous owners
- A number of performance enhancements and bug fixes
Have we missed anything? Let us know and email us at email@example.com with your feedback.