WPD Power Cut Reporter

Western Power Distribution provides power to 7.8 million customers in the Midlands, the
South West and South Wales. Our new Power Cut Reporter app provides support,
assistance and interaction, enabling customers to report power outages and seek

In addition, you can now use our new Power Cut Alarm feature to awake or notify you in the event of a power cut. This feature is available to devices running iOS 10 / Android 4.1 Jelly Bean or above.

Simply connect your device to its charger, open the alarm feature in the app and set the
device to sleep whilst leaving the app open on the screen. If your device stops receiving
power, an alarm will sound.

With this app you can also:
- Use the postcode checker to see if Western Power Distribution is your electricity distributor
- Use the interactive map to pinpoint fault locations and seek out important and general
advice for power outages and faults
- Join our Priority Services Register (PSR) which enables us to help any vulnerable
customers in the event of a power cut.
- Archive your past and current reports for future reference
- Receive push notifications and live updates of any faults in your area
- Save your locations so as to monitor power outages/faults in your area
- Use the outage/fault checklist to help assess any network problems
- Send reports directly to us at Western Power Distribution
- Use it to contact and live chat with our helpdesk

The following devices have been confirmed to work with the Power Cut Alarm feature with
the latest build. We hope to be able to continue to increase this list in the future.

iPhone X
iPhone 8
iPhone 8 Plus
iPhone 7
iPhone 7 Plus
iPhone 6
iPhone 6s
iPhone 6s Plus
iPhone 5
iPhone 5s
Google Pixel
Google Pixel 2
Samsung Galaxy S8
Samsung Galaxy S7 Edge
Samsung Galaxy S6
Samsung Galaxy A5
Huawei Nexus 6P
Samsung Galaxy Note 4
Sony Xperia Z3 Compact
LG Nexus 5
HTC One M8
Motorola Moto G
HTC Nexus 9
Samsung Galaxy S2
Asus Nexus 7
Read more
9 total

What's New

Bug Fixes.
Read more

Additional Information

June 12, 2018
Current Version
Requires Android
4.1 and up
Content Rating
Offered By
Western Power Distribution
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