Add a test function! App worked well for me, but it failed completely for a friend in my group - she'd downloaded the audio before, but at the start time when she clicked the play button it didn't work. Re-starting/installing didn't work and she was left listening on one ear bud of a friend. Why isn't there a pre-show test function with a short piece of audio? Also there's no one at the start location to help - you could loan headphone splitters or even a cheap phone to save ruined shows, which must happen reasonably often.
App fit for purpose. Performance huge disappointment. The app worked well but the performance was a huge let down. I've seen numerous Shunt performances which have always been just brilliant. Better than even PunchDrunk, but this one seemed like it was created 'for' the technology. The tech should have been seamless support to the performance not the other way round.
app failed was able to download audio files and received all the prompts (15 to 5min before start)..even received the drinks invite after but the audio didn't play / listen button didn't work. completely ruined the night!! no technical support or any way to get help
App won't respond Just downloaded it and the buttons don't respond. Already have voucher for tonight as a friend booked for me so this is bad news
Cool App - more shows please Used this App while attending Monument. Everything worked. Including the booking process, show notifications and the excellently mixed and synchronized soundscape. I was a bit sad the audio file was deleted at the end of the performance. I understand why, but I'd have liked a copy as a memento of the show.
Strong tool theatre and performance No technical issues when I attended Monument, however some more feedback/information to the user would be nice, e.g. removing the play button before the event so it is more clear that we should waiting.
- Fixes on notifications copy