EU Exit: ID Document Check

4.4
10.4K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The EU Exit: ID Document Check app lets you confirm your identity online, as part of your application to the EU Settlement Scheme.

By using this app, you will not need to send us your identity document by post.

Who can use the app

You must be resident in the UK and either:

• be a European Economic Area (EEA) or Swiss national
• have an EEA or Swiss national family member, if you are not a national of a country in the EEA or Switzerland

If you are not an EEA or Swiss national, you must have a UK issued biometric residence card or permit (provided you are in the UK) to use this app. If you do not have one, you will need to apply by post instead.

Before you start

You will need to be in a well-lit area, so you can take a good quality photo of yourself.

You will need either:

• your passport or national identity card, if you are an EEA or Swiss national
• your UK issued biometric residence card or permit (provided you are in the UK), if you are not an EEA or Swiss national and have an EEA or Swiss national family member

If you use a national identity card without a biometric chip, you can still use this app but will need to send us the card by post.

How it works

1. Take a photo of your identity document.
2. Access the chip in your identity document using your phone.
3. Scan your face using the camera on your phone.
4. Take a photo of yourself for your digital status.

What happens next

The app only helps confirm your identity. You must complete the rest of your application online separately. We'll tell you how to complete your application when you finish using the app.

Privacy and security

The app is safe and secure. Your personal information will not be stored in the app or on the phone when you finish using it.

We recommend you use this app on Android 10 or above. For information on staying safe online please visit the UK Cyber Aware website.

Accessibility

Our Accessibility Statement can be found at:

https://confirm-your-identity.homeoffice.gov.uk/register/eu-exit-app-accessibility
Updated on
Apr 16, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted
Committed to follow the Play Families Policy

Ratings and reviews

4.3
10.3K reviews
Gavin Green
March 19, 2024
This app is just awful, managed with some difficulty to get through all of the steps, and clicked save for later, however the app just closed down, and now it cannot be resumed from where we got to, but also could not start again, and it eventually just times out.. tried to call the help desk, but for 30 mins we were always 3rd in the queue, no changes, seems like deliberately trying to make it hard for people to complete the process 😔
5 people found this review helpful
A Google user
March 2, 2019
Seems straightforward - and is, for the most part - but the problem most people have, scanning your passport, is a result of unclear instructions. I tried maybe 20 times or so and only worked it out thanks to the reviews here: put your phone ON the passport and drag it down until you hear the beep, then don't move it any further. For me it worked when the top part of my phone neared the actual chip on my passport. Again, this is not very clear in the app which caused me quite a bit of stress.
21 people found this review helpful
A Google user
January 22, 2019
I have a OnePlus 6T and the app worked flawlessly for me and my partner. I did some "tweaks" before using it: Android app permissions granted storage and camera access , I disabled my WiFi during application process. Two things that I want to mention: when you scan your passport with your camera: make sure you tilt your phone and capture in the frame only the hard page of the passport(bottom part is very important). When you take your selfie it's normal for the live image to be stretched.
16 people found this review helpful

What's new

Performance improvements