EU Exit: ID Document Check

UK Visas and Immigration

About this app

The EU Exit: ID Document Check app lets you confirm your identity online, as part of your application to the EU Settlement Scheme.

By using this app, you will not need to send us your identity document by post.

Who can use the app

You must be resident in the UK and either:

• be a European Economic Area (EEA) or Swiss national
• have an EEA or Swiss national family member, if you are not a national of a country in the EEA or Switzerland

If you are not an EEA or Swiss national, you must have a UK issued biometric residence card or permit (provided you are in the UK) to use this app. If you do not have one, you will need to apply by post instead.

Before you start

You will need to be in a well-lit area, so you can take a good quality photo of yourself.

You will need either:

• your passport or national identity card, if you are an EEA or Swiss national
• your UK issued biometric residence card or permit (provided you are in the UK), if you are not an EEA or Swiss national and have an EEA or Swiss national family member

If you use a national identity card without a biometric chip, you can still use this app but will need to send us the card by post.

How it works

1. Take a photo of your identity document.
2. Access the chip in your identity document using your phone.
3. Scan your face using the camera on your phone.
4. Take a photo of yourself for your digital status.

What happens next

The app only helps confirm your identity. You must complete the rest of your application online separately. We'll tell you how to complete your application when you finish using the app.

Privacy and security

The app is safe and secure. Your personal information will not be stored in the app or on the phone when you finish using it.

We recommend you use this app on Android 12 or above. For information on staying safe online please visit the UK Cyber Aware website.

Accessibility

Our Accessibility Statement can be found at:

https://confirm-your-identity.homeoffice.gov.uk/register/eu-exit-app-accessibility

Ratings and reviews

I wanted to apply for settled status but everything I want to scan my id, the app says I did not complete the steps. and I will be blocked after a 3rd tentative. of course i can't complete the if when I scan my passport there is a message saying I have not completed the step while I try to complete them.... could you help? because i am entitled to get the settled status and cannot see why I do not have it still.

This app is just awful, managed with some difficulty to get through all of the steps, and clicked save for later, however the app just closed down, and now it cannot be resumed from where we got to, but also could not start again, and it eventually just times out.. tried to call the help desk, but for 30 mins we were always 3rd in the queue, no changes, seems like deliberately trying to make it hard for people to complete the process 😔

The NFC scan of the passport is definitely tricky and took me 5 attempts. The instructions are erroneous as placing the phone on the passport will not allign the NFC chip and reader –did not work for me. Touching the top of the phone to the middle of the passport, like on a payment terminal, worked better. It's great that the Home Office is deploying new tech like NFC to help with the application process. Unfortunately it also means many people will be unable to use it because they have an iPhone

What’s new

Performance improvements