
J
Works ok, my only two complaints are 1) please add a retake option for the passport photo, I had to restart 3 times because the glare was bad even though it said it was ok (like really bad glare, not sure why it thought it was ok), and 2) the chip scan only worked by placing my phone under the front cover (between front cover and the first page), maybe recommend this to others too to help! Otherwise everything else worked great. Would be nice to have the app show status once completed.
100 people found this review helpful

Gage Hayes
How this has 1.9 stars is beyond me. It should be 1.0, and if possible it should be completely zero. It asked to verify your email every time you attempt to fill out an ETA. There's no reason there shouldn't be able to be done online. First you have to take a picture of your passport, it rarely works, oftentimes forcing you to start over and read put in your information. Then, if you're lucky enough to get past the photo part, you have to scan a chip in your passport, which crashes every time.
26 people found this review helpful

Dan T
It worked well enough until the point where you are told to (NFC) scan the passport. I don't have that function, and my wife's phone wouldn't work despite having it. We finally realized after about 4 scan tries that it gives the option to skip that and manually verify. Would be nice if we could skip that up front, but otherwise it worked well.
16 people found this review helpful