Functionality is not great, maps load okay but required to use 2 fingers to move locations. The history doesn't retain the report just title of the section. When setting up account I specifically clicked do not share details with other parties, I'm unable to deactivate this as website is unresponsive. Will not be recommending or using again.
Many fields don't work. There is no history of submitted items, it says they're on the My Telford page, but there's no such page on the app.
Rubbish. Tried to use this app a couple of times. It's too slow. Takes ages to load the map. Things I want to report arnt listed. It just doesn't work, like many other people in telford, don't have the time to stand on the street for 15 minutes trying to take a pic, mark it on a Map write a detailed description and wait for this app to work. Simplify it and make it faster. Or stop wasting money, stop restructuring the council and save some jobs.
Real time saver As a councillor I report a lot of problems and this app makes it so much easier. Previously I would spot something, make a note on my phone if I was able to, wait until I got home, find the place on Google Maps and then write it up in an email for the council. Now I can report issues in seconds, pinpoint the exact position and even provide pictures. The only improvement I could suggest would be the ability to see the progress of the tickets you raise.
A good idea badly implemented I was told about this app when reporting litter to T&WC. But I found it to be virtually unusable on a basic android phone (which is all I would guess most people in Telford own) I tried in a variety of locations but it failed even in those with a strong 3g signal - probably doesn't help that the app tries to download new forms whenever opened and maps seem to take forever to update if at all? - Maybe these issues will be fixed in a future version so that I can be more positive?
Can't login I reset my password but when I try to login on the app I get a generic message saying it can't log me in and offers no additional help. It appears to work now. Thank you for the reply.
Resolves minor issues with app.