314 reviews
Content rating
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

With our new Park Plaza Services App, you can now use your digital key and get access to a variety of hotel services.

Stay tuned for new functionalities.

Suported hotels:
• Park Plaza Victoria Amsterdam
• Park Plaza Westminster Bridge London
• Park Plaza Utrecht
• Park Plaza Vondelpark Amsterdam
• Park Plaza Eindhoven
• Park Plaza Leeds
• Park Plaza Riverbank London
• Park Plaza Victoria London
• Park Plaza London Park Royal
• Park Plaza London Waterloo
• Park Plaza Nottingham
• Holmes Hotel London
Updated on
May 7, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Device or other IDs
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

310 reviews
Charlie Bristow
November 13, 2022
Digital key is unreliable at best. It sometimes works but usually takes ages. Stood at the door holding my phone to it and nothing happens then all of a sudden it unlocks after standing there for over a minute. While this is annoying it's made worse when you have to use this in other areas such as in the lift which won't work until it recognises it. Not to mention if you have no signal the key doesn't work at all.
6 people found this review helpful
Did you find this helpful?
Intersoft Technologies d.o.o.
January 10, 2023
Dear Charlie, thank you for taking the time to leave us your review. We're sorry to see you had issues with your digital key, we have taken your feedback and experience onboard. In regards to your signal, while staying with us, you are welcome to connect to our reliable wifi to ensure your digital key works. Kind regards - Park Plaza Team
humira X
October 21, 2023
The digital key feature was amazing. Made it a lot easier to check in/out. Although check-in was at 3, the app claimed the room wasn't ready, which was misleading. Apart from that, I would use this feature again. Staff were helpful, and the service overall was amazing. Will definitely visit again.
Did you find this helpful?
J. Max Allan
March 4, 2023
I tried it a month ago "online checkin not available, we're doing an upgrade". Got another email saying "check in with the app". And surprise, it still doesn't work. App doesn't really appear to do anything. Why advertise a feature in every email when it doesn't blinking well work? Fix your emails or your app. One or the other, PLEASE.
4 people found this review helpful