So far I have gone right to the front if the lines. So don't tell your friends so you get express service. Haha. But seriously this has been a huge time saver in moving through customs. Very easy to use. I strongly recommend using this and glad to see more airports being added.
When the app works it's great, however for the last month.....NOT GREAT AT ALL!! I travel quite frequently in and out of the country. For the entire month (June), thus far I have continuously gotten the message "You are offline", or "Unable to process". Have resubmitted several times to no avail. I've used airport Wi-Fi as well as my network......nothing! THUMBS DOWN RATING Final try, I've uninstalled app and re-installed, final try will be today.....lets see if works.....fingers crossed.
The only thing better than how much time and stress this app saves would be the look on my wife's face, who thought the app was just some gimmick not worth her time, as I was able to go through a one-person long line and 10 seconds with the CBP official vs her 200+ person line. A good nap was taken by one of us that day while the other begrudgingly downloaded an app. Thanks for the great app!
Got me and my wife through customs in a quarter of the time. Skipped all the lines. The only downside is only one of the booths at the Denver airport is equipped to read qr codes so we had to wait for that both to open. Otherwise it would have only taken 5 minutes to get through
I Had a terrible experience in JFK, I couldn't get it to Submit, kept on getting a message that i was offline even tough i was able to make phone calls, browsing the web. Fortunately the lines were not that long.
Amazing the amount of time this saved over the longer lines in Houston.Excellent app!
+ Los Angeles International Airport (LAX) ✈️
+ Fastport Passport renewal service
+ Improvements and bug fixes
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