I had a problem with the way the users of the App were handled at Port Everglades. However the app itself worked great and did its job. It would be nice if customs was trained on what they are supposed to do at PEV. I wrote a quick email to the devs of the app to tell them and they got back right away. I was super impressed with the response time.
This app would have been great. However it didn't work even when we had Wi-Fi strong connection. So it actually took us longer because we had to stop and fill out the form. Very disappointed in something I was hopeful would work much better. I completed the information and got as far as the final 'submit' button, and it kept generating an error message about not being connected to internet/wi fi. Both my friend and I had strong internet/wifi connection at that point, and both tried numerous times.
Even my mom could set hers up unaided on a creaky old phone, lol. Easy to use, skipped one big line in ATL. Skipped the annoying blue form. Caveat, though. Only one of the agents who examine docs had a digital reader. All the rest only took paper receipts. So even if the app works, the process on the ground might be suboptimal until CBP staff get their act together.
Receipt disappeared after scanning at immigration. Had to be scanned again at at customs exit but receipt was gone. CBP then required me to go through secondary screening where the customs agent wrote out a paper form for me to sign. Government efficiency at its finest!
Excellent! Four of us cleared JFK on a very busy international arrival terminal without ANY DELAYS, it is better than anything ever expected... Just filled out the the form in the app after landing, show your passports to the agent and the automated reader clears you. The customs inspector has the same reader when you leave after picking up your luggage, just swipe your phone and when it lights up green, you just go! Fantastic.
Easy to use, seems to enable you to quickly get through passport control. (Only have 1 experience using it so far). Still working well, except that when i purchased a new phone the passport scan feature didn't want to work.
+ Improved login mask and UI tweaks
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