Like many users, I was shocked when I saw a $20 charge on my credit card for an actual parking cost of only 50 cents. I contacted MobileNow! to request a cancellation of my subscription and a refund. One day later I received an email confirming the cancellation and a refund of my $19.50 balance. Three days later the money was back on my credit card. I still give them only four stars because a poor communication on their prepayment policy. This should be very clear and visible at all time when people scan the QR to install the app.
Keep the the change. No more scrambling for change through the car!
They steal Unbeknownst to me, they automatically "load" their app with $20 from your card and if you ask for a refund they'll oblige, for a $5 charge, after citing the terms that no one reads.
DO NOT USE UNLESS YOU WANT TO PAY $10 every time you park... Apparently I got scammed too. Two days of parking at $3.xx and then $6.xx showed up on my credit card as 2 charges of $10 each. There was nothing to suggest this anywhere in the app. Now when I try to log in to review the records there is a "connection error" preventing me from logging in...
Almost criminal They automatically load $10 from your credit card, which they tell you, and you can contact them for a refund. What they fail to clearly tell you is that they charge you $5 to get a refund, turning what should have been less than $0.60 parking fee into $5.60
Stealing your money I'm researching how to get a refund because this app stole 20 dollars from me when parking only cost about 4 dollars
Improved payment notifications
Ability to review FAQ and submit support requests in app
Other minor enhancements
PayByPhone, the market leading pay by phone payment operator for parking.
Pay parking worldwide with ease and enjoy the app praised by media and its users
Manage your travel on Delta with access to boarding passes, flight info & more.