Used to be good For some reason on my samsung s7 I can't read my letters I used to just get digital copies of them to avoid having them mailed but everytime I try to open pdf it just stays on the please wait thing n loading and stays frozen on that I factory reset my phone and downloaded two pdf readers but still isn't working not even on WiFi
Doesnt get past the account upgrade!! Right before i click submit, the entire app is on stand still. Frustation. Anger. Sadness. I see potential in this app, but that bug wont let me click submit after i answered all the questions....is there a waiting period? If there is, might be helpful to put: please wait.
One problem I recently received a message saying I needed to send files in and it would not show me what needed to be sent or anything even online wouldn't. I went to everything trying to find it and it showed nothing. Hopefully I got it in in time. Easy to use and keeps me up to date on everything going on
Not working!! It was working fine. All of a sudden it will not get past the account upgrade pop up. It tells me to upgrade my acct for full access. I enter in my ssn and information and then it tells me that I already have an account! So frustrating. Please fix this issue so I can get into my account.
convenient I like using this app because it's extremely convenient and simple to use. The only downfall I have is that I get locked out of my account almost every time I try to login even when typing the correct password. This app also saves me money due to the fact that I don't have to pay for a fax or print things off.
Good app This has helped me so much. I can upload forms or do changes. As Im disabled it really helps a lot. So glad its here. NOW I'll see if it REALLY works and they get information. I hope so. Need the help.
For this release, we updated the app and fixed many issues.
• Improvements to how you can find your user name if you forgot it
• A better way to get a new password if you ever forget your current password
• A better way to upgrade from a limited access account to a full access account
• A way to link to your own cases if you’re an authorized representative
• Minor bug fixes
We’re always looking for new ways to improve our app. We’ll continue to monitor and fix performance issues.
Upload SNAP/Food Stamps or Cash Assist. eligibility docs with ease to NYC's HRA.
Lifestyle companion to track your fitness, weight, diet, food & sleep.