Your Texas Benefits

Texas Health & Human Services Commission

About this app

The Your Texas Benefits app is for Texans who have applied for or get:
• SNAP food benefits
• TANF cash help
• Health care benefits (including Medicare Savings Program and Medicaid)

Manage and view your cases anytime you want – right from your phone.

Use the app to send us documents we need.

Get alerts, like when it’s time to renew your benefits.

Manage your Lone Star Card.

You also can report changes to your cases and find an office near you.

To get started, set up a Your Texas Benefits account (if you don’t already have one).

Here are features you can access once you set up your account:

View your cases:
• Check the status of your benefits.
• See your benefit amounts.
• Find out if it’s time to renew your benefits.

Manage account settings:
• Change your password.
• Sign up to go paperless and get notices and forms sent to you on the app.

Send us documents:
• Attach photos of the documents or forms we need from you and then send them to us.

Get alerts and view case history:
• Read messages about your cases.
• View documents you’ve attached and sent us through the website or app.
• View any changes you’ve reported.

Report changes about your:
• Phone numbers
• Home and mailing addresses
• People on your cases
• Housing costs
• Utility costs
• Job information

Manage your Lone Star Card:
• View your balance.
• Track your transaction history.
• Check your upcoming deposits.
• Change your PIN.
• Freeze or replace your stolen or lost card.

Find an office:
• Find HHSC benefit offices.
• Find community partner offices.
• Search by your current location or ZIP code.

Ratings and reviews

Trying to upload an address form for my father-in-law and cannot do so with the app. So I resorted to uploading it online, only the customer service representative cannot locate the document on their end, while I see it three separate times on mine. Every time I attempt to upload the document using the app, I get an error that says 'We're sorry, but there was a system error. Please try again soon.' I thought it was because of the document title, so I changed it, and still get the same error.

This app rarely works and it's frustrating when you call and they tell you.. "you can do all your paperwork on the app" NO YOU CAN'T because it doesn't work right. I've been trying to submit changes and every time it tells me there's a system error and to try back later. I've been trying been later for weeks and it's still down. It's hard to call when I work all day long during their hrs to talk to someone. I feel like they do it on purpose to not give benefits.

The system will never change my number or let me. It never lets me get my alerts or emails and simply says error at the top every damn time it says call 211 who is of no help either most of the time. My information is always late getting to me and you can be penalized. This app has caused me to lose my food stamps once. Fix this or get rid of it. It's also hard to navigate for people who aren't tech savvy. Horrible navigation. Too much to list here

What’s new

This update includes fixes for minor issues.

We’re always looking for new ways to improve our app. We use comments and shared experiences to help us make improvements. We will continue to monitor and fix issues highlighted in App Store feedback.