I put my tether coins into this wallet and now I can't transfer them to another wallet :/
My withdrawl has been stuck on sending for 12 hours why is this happening? You shouldn't be allowing deposits withdrawl during maintenance mine stuck it hasn't gone through.
I (stupidly) downloaded this wallet and loaded it with over $6000 worth of USDT. When I tried to transfer funds the transaction was held in processing for over 48 hours. Any email I sent to their "support" was answered with the same automated email Reading about Freewallet on Twitter and Reddit revealed that I was far from the only customer to have these issues. The only contact I got from Freewallet was when I complained on public forums. Their answer was always that there was a problem with the Tether network and I should email them. Again; emails were answered with the same automated reply. When I sent USDT from one exchange wallet to another, the transaction went through easily. The transaction was reversed and my balance restored and yet I still could not move funds. Without control of your own funds your balance is just a number on a screen. Again I took to complaining on public forums and again I received the same answer: email us. Again; the same automated replies. I took my concerns to the Google Play help desk and was met with rudeness and indifference ( talking about you, Alan). Their only answer was to email them. As I filled in a survey they told me complete, I was cut off. I contacted the people at Tether and was told that they have never had any contact with Freewallet and have only heard of them recently. Freewallet has never worked with Tether to implement standard fees, structure, methodology and integration. That is a major red flag in it's self. After four days of much cajoling on social media I finally, slowly was able to move my funds out of Freewallet and in to a wallet whose keys I control. I am never trusting a third party again. If Freewallet is not an outright scam then they are dangerously incompetent. Avoid
Facing issue on 18th july. Until now still cannot perform transfer. Very poor support.
Done transfer successfully
What’s new on Freewallet:
- Use multiple email addresses to confirm transactions
- Balance in fiat currencies is displayed on the app’s main page
- Added new fiat currencies (BRL / CHF / IDR / INR / KRW / MXN)
This update brings enhancements, stability and other improvements. We work hard to bring you the best cryptocurrency experience with Freewallet.
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