Via is amazing. It's THE BEST WAY TO GET AROUND. it has transformed transportation. It's cheap, premium, fast service, that actually make sense - really 0 detours! All IN Your WAY! A
So i downloaded this app excited to try a new taxi service and was let down hard. It says it works in NYC but out of service for Brooklyn, and the Bronx?!?! Sooo NYC is only Manhattan?! Please fix asap!
I really wanted to give this app a try but lile previously stated the area that are within range is extremely limited. Mostly in Manhattan and blocks out in Brooklyn and airports. If you're going to advertise in the mta subway system it would be wise you have all the areas covered by the mta in range of areas the app is servicing.
Needs lots of improvements. Second time using. First off, it said ride will be 6 minutes away and it took 10 - two years ago I would have not have given it a second thought but in 2017 for an app that supposedly has optimization 66% error is not acceptable. It could be the driver being slow but then Via needs to account for that if the same driver is always missing the mark. Second, Via sent me to a very busy street corner to be picked up, no biggie except that they don't show where the vehicle is coming from so I had to guess which side to stand on and then try to spot the car from hundreds of fast moving cars. Third, the driver was routed through heavy traffic - yes I was the only pick up for this journey. I miss the days of having a plethora of fast, aggressive taxis to choose from as they drove by...
I try to get one after work but they dont go to the southside how can u say that there best in chicago but u don't even go all around chicago via have to step there game up
Horrible. First-time using it not only did first ride cancel but so ride the second after waiting another 6mins
* Airport pickup screen now comes with a sleeker design and crystal clear instructions.
* Our bots are always tinkering away under the hood to speed things up.
Loving the new app? Write a review to help others discover Via!
For comments/suggestions, email us at firstname.lastname@example.org – we’d love to hear from you!