Time management is terrible, their is some drivers that will drop you off in the most unsafe spots. Not reliable, everything all together are uncoordinated. Sometimes you have driver question your trip. They offer a service but it's always getting updated, changing their regulations. Wouldn't trust this app going to work on time, or even at all.
34 people found this review helpful
The cars and drivers have all been great in my experiences so far. The app and service behind them, not so much. If the app works (which seems to be about 50% of the time), the GPS and timing estimates are off by laughable amounts. When trying to book an accessible van, the app frequently says a live rep will get to me (instead of it just booking the ride), and then... nothing happens. A live rep never contacts. If it weren't currently free in my area, I wouldn't bother using it at all.
51 people found this review helpful
The app worked well with both my business and personal accounts until several months ago when I could no longer add a credit card. At customer service's suggestion, I reinstalled the app, and now I can't sign in. "Oh dear, we seem to be experiencing a connection issue" is the error message, no matter whether the data connection is cell or WiFi. No other apps present problems, and customer service refuses to escalate the issue to a developer.
31 people found this review helpful