Starship - Food Delivery

Starship Technologies

About this app

Experience the future of food delivery, today.

Save time with food, drinks and snacks delivered fast.

Our robots deliver from local restaurants to anywhere you choose.

Download the app and order your first robot delivery in minutes.
1) Discover your restaurant options and take your pick.
2) A human loads a robot with your order.
3) Track the robot in the app, as it travels to you.
4) Unlock the robot with your phone, when it arrives.

Discover the freedom of food delivered anywhere, in minutes

Ratings and reviews

I like using the robots, they are very convenient. However, the customer service is awful. The past few times I've had to talk to customer service, it takes forever for them to respond, or to even start helping me. Once I was trying to figure out why my order got cancelled, and the person helping me just closed our chat before I could figure out why. 2/10 for customer service, please hire more efficient people.

Overall, if you are ordering the same food at the same time of day, it works alright. If you ever try to order something new or try a different place 8 times out of 10 they will cancel the order or start preparing it just for the order to time out. Also, most of the resturants using it don't program it properly and it's very frustrating to use most of the time.

whenever an order has a mistake, they try to make it up to you by offering a promo code (rather than a refund). This would be fine if the app wasn't currently bugged, preventing access to those promo codes (I have been experiencing this bug for about a month now). I tried contacting customer service, and all they could tell me is that it's a glitch. No way to fix the issue. No offer to make up for the inaccessible codes. Just a waste of my time and money. 👎