New phone compatibility issues Old phone died so invested in a Galaxy S6 only to find its not compatible with the card terminal. Can't take payments now ! Surely this should be a priority as it also affects iPhone 6 and businesses depend on mobile technology that they regularly update to ?
Functional, but not keeping up to date with competition I've been using WorldPayZinc for a few years, and it always processes payments without hassle, which I guess is the main point. When I bought my device all the providers were pretty much the same, however now WorldPay seem to be lagging behind. The interface is basic, with no PoS functionality, and there is no option to buy a contactless terminal.
Bluetooth Crashing - Needs Investigation Note 4 running 6.0.1: Have been using this for ages, all good and no issues. Suddently started having probs with my Bluetooth menu crashing when opened - has had me and my local Samsung store technicians scratching our heads. It's bricked the phone as can't add new Bluetooth devices. Today I worked out that it's this app or the associated chip and pin pad causing it. The weird thing is it doesn't stop after the app is uninstalled, you need to factory reset the phone to stop it - Needs investigated ASAP guys
Pairing problem Post resolving login issue keypad would not pair within updated app but would outside of the app. Issue was resolved by Worldpay replacing the v1 keypad with the latest model.
New update App will not pair with old key pad. WP sending out new one (not free). Update..... Works with new key pad (after a couple of attempts). Cost £39.99 for new key pad. New version less secure as it keeps the email address on the logon screen and doesn't accept numbers in the password.
Works only sometimes Only works 50% of the time. Fed up of reporting to Worldpay and no improvement. Looking for new merchant.
Fixes login issues
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