
Deleni Rachel Sishuba
Useless app, you take forever to register, and once registered, it is not easy to navigate through it. You can't even get the information on YouTube or website. Transfer and payment is one menu, when you press further, it gives you option to deposit money. How do you deposit funds while on the app? I have used almost 5 banking apps without any struggle, this one is a scam.
21 people found this review helpful
African Bank Ltd
August 3, 2026
Hi Deleni. We are sorry that you're having issues with the App. Please send us an email with a detailed description of the issue you face, any error message you get along with your contact details to newabapp@africanbank.co.za so we can reach out. African Bank team.

Mathekwane Radingwana
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this app is poorly built 😭! your app isn't user friendly. I can't make payments due to an error I have to support yesterday morning! I need to make payments ASAP! I can't view the accounts I have send cash by the 1st of last month but I can't see on the list. can the app be improved
14 people found this review helpful
African Bank Ltd
August 3, 2026
Hi Mathekwane. We are sorry that you're having issues with the App. Please send us an email with a detailed description of the issue you face, any error message you get along with your contact details to newabapp@africanbank.co.za so we can reach out. African Bank team.

bongani zulu
At African bank, security and protection of personal information is not priority as per the POPIA. I have had unauthorised transactions without any notifications. I have recently reported one unauthorised transaction with a Dispute, the transaction was frozen with my card being blocked, but to my surprised the transaction was released, the case was resolved without my knowledge due to lack of communication from this bank. I'm changing the bank immediately, switching my salary and spreading the w
1 person found this review helpful
African Bank Ltd
July 20, 2026
Hi Bongani. We apologise for the inconvenience caused. Please send us an email with a detailed description of the issue you face, any error message you get along with your contact details to newabapp@africanbank.co.za so we can reach out. African Bank team.