OneLoyalty Assist

2.8
9 reviews
1K+
Downloads
Content rating
Rated for 3+
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

The exciting and innovative One Loyalty mobile app will enhance policy holders’ experience

with their insurance company, broker, underwriting manager or administrator. There are

several exciting functions, packaged into a very smart little app to ensure client service

excellence!



1. Policy holders will be able to submit and store important information about

themselves or their family on the app to access in an emergency situation.

2. They will be able to view their insurance policies live to ensure they have a “real-

time” view of their cover and premium.

3. Additional cover can be requested via the app and policy holders can include

photographs, scan their license disk detail to capture relevant data about a vehicle

for assessment and add their own descriptions for example.

4. There is a built-in panic button to push in case of a roadside emergency. The panic

button will send an alert into the call centre to “call back” the client and arrange

immediate assistance.

5. Functionality is built-in to lodge a notification of incident to expedite a claim with

step-by-step assistance on the app. This notification includes the ability to scan the

barcode on the third parties’ vehicle license disk as well as driver’s license disk. The

data within the barcode is seamlessly decrypted and pre-populated within the app to

simplify the process. Our clients will also be prompted to take the required photo

evidence at the scene and these photos will be date and time stamped so as to keep

a proper audit trail and enable you to expedite the processing of the claim.

6. Policy holders will be able to access One Loyalty’s suite of customised assistance and

emergency services via the app with content that explains what they are covered for

prior to calling the call centre.

7. Recommendations can be made to friends about our products and services.

8. Clients will receive the latest news and updates from through Push Notifications.

9. There is an area within the app where a client can do a vehicle pre-inspection for

second hand vehicles. They will be able to take photos of the front, side and back of

the vehicle, scan the vehicle license disk so as to capture the details of the vehicle

e.g. make, model and derivative as well as scanning the driver’s license disk to

decrypt the driver’s details. The full pre-inspection detail will be sent through to your

offices via email to assess and so much more!
Updated on
Aug 31, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 2 others
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.8
9 reviews
A Google user
October 24, 2019
This app does not scroll smoothly (or at all in some cases). I could not read the terms of service due to this and access certain features.
Did you find this helpful?
One Loyalty Mobile Apps
August 14, 2020
We have not had this issue reported to us before, and we'd certainly like to work this through for you. Could you share the details at marketing@oneloyalty.co.za? And any relevant screenshots would be immensely valuable. Thank you.
A Google user
August 2, 2019
This app does not go past the registration page on my Huawei Y7. I can't even read/accept the terms and conditions.
Did you find this helpful?
One Loyalty Mobile Apps
August 14, 2020
Hi, please email us a screenshot of the error you are facing along with your mobile number at marketing@oneloyalty.co.za so we can look into this for you. We apologise for any inconvenience.
Sarah Dawson
October 31, 2022
I can't register on the app. The registration button doesn't do anything
1 person found this review helpful
Did you find this helpful?
One Loyalty Mobile Apps
October 31, 2022
Hi, sorry for the unpleasant experience. Please note this is a member based app and not open to the public. Please write to us at marketing@oneloyalty.co.za to discuss access options.

What's new

Minor bug fixes and enhancements.