This app does not work. It's a waste. I can't keep track of my balances let alone login. When are you going to come up with an app that actually works. This is really frustrating!!! I have been trying for days now to login and check my usage, it simply will not allow me to!
This is very useless. I dont think it was designed for customers. First User experience metrics were never considered: effectiveness- failed(I failed to complete a task), efficient-failed(very slow, app load slow, you need to put a lof effort to complete a task), user satisfaction-failed(I am not happy, the app is useless). Why did you force us to use new app, it was suppose to be a choice not a force. Please bring back old app, which user friendly.
This ia the most useless app in the app store. You nake it sound like one can perform activities like view data usage but the app does not offer that. Stop lying please and offer the users the services that you want to claim to be offering. Useless!
Useless.. The older app was more useful this is a painful new app i hate it. To all you 5 star gravy train boys and girls nice try but majority of reviews prove you wrong this app needs work.. Lots of work
Worst move ever for Telkom Mobile Prepaid users. See other user comments as well. Very difficult to get current balance remaining in terms of Money loaded but not converted. Old app was much better. Please reinstate our old app!
Worst app i have had misfortune of downloading. Utter waste of data does not work. Why did you force customers to download this crap as other app is now void of any conceivable use, nice move telkom not impressed with this or your track record on service delivery, where do i see my remaining data amounts????????????
Thank you for downloading and for all of your comments!
We are looking at them and improving the app performance each day.
- Linking of accounts caused app to crash
- Now check your airtime while topping up so you now know how much you can spend
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