Telkom

Telkom SA SOC Limited

About this app

The most innovative mobile network operator in South Africa has just gotten better.

Few things in life are as frustrating as running out of airtime or data when you’ve got stuff to do, which is why we've recently revamped our Telkom app which now gives you the ability to manage your Mobile, Home and Internet products all in one app.

Some of the things you can do on the app:
- View and pay accounts
- Check data and airtime balances
- Top-Up and buy more data and airtime
- Log faults and track orders
- Get help with troubleshooting
- Change spend limits

Ratings and reviews

Useless app. The amount of times I have tried to transfer airtime or send to someone else and it just gives me a random error without explanation.. Takes forever to load any page - why is beyond me - it's not like there's all that much personal info and data to upload, nor are there any major graphics. As of this morning I can't even log in. Poorly hashed together just for the sake of keeping up with the times, but, in usual keeping with its reputation, total failure as a service.

Horrible. The first time I downloaded this app it worked perfectly and all was good. But recently few months ago after it was updated it cannot log back in . The progress bar just keeps on running. Then eventually gives you an error message that reads: "we are currently encountering a problem retrieving your account info. Please try again in a few minutes". For more than a month??

To top up was the most frustrating thing to try and do during lockdown. It did not look as if I would be able to buy with so many errors flashing and freezing. Thankful I could top up since I nearly lost work because of it. Please Telkom fix your app. We need it to work smoothly during emergencies and we need it to be more user friendly. I thought I was going to say I can't buy in SA online to a client! Very confusing when it says you have more than one account and I am not even aware of it.

What's new

- Emergency TopUp on airtime and data
- Bug fixes