Dialdirect Insurance
2,4star
4,87K reviews
100K+
Downloads
Everyone
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About this app
With the Dialdirect Insurance app, you can do everything on your mobile device from managing your policy to tracking and recording your trips. You can also check your Overall Drive score and your Dialdirect Payback earnings.
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2,4
4,87K reviews
Zakaria Kajee
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30 August 2019
This app used to work okay but has now become totally unreliable. The App is not accurate re phone usage. I took 2 short trips. On both occasions my cell was stationary in the vehicle holder. When my car came to a stop on each occasion i switched off the location to end the trip. I noticed the speed increased from 0 to 5km as i picked up my cell in the stationary car. I received 4 stars and was penalised for cellphone usage.
1 person found this review helpful
Dialdirect Insurance
02 September 2019
Hello Zakaria, we understand this can be frustrating. We are working towards making this better. We would appreciate it if you could send us the details and your contact details at appsupport@dialdirect.co.za.
dom Ellis
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26 December 2020
26/12/2020 still having same problems as before and others. Have sent an email on 30th November, 8th December and 9th December and have still not heard anything back. Service is shocking. Worst insurer/app so far. When you are finished driving it doesn't stop tracking your trip it tracks you whilst walking with your phone.Doesn't give an option to end the trip.Have tracked the monthly required 8 trips.It's says they are all valid but shows have only done 5 out of8 needed. Very untrustworthy app.
2 people found this review helpful
Dialdirect Insurance
29 September 2020
Hello Dom, we're sorry to hear that and we would love to take a look at the issue. Please reach out to our customer support team at onlinesupport@dialdirect.co.za.
Alwyn Strijdom
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25 May 2022
good app. just sometimes not tracking correctly or not at all. says tracking not optimised all tho settings are correct. and sometime no nerwork coverage. so i will loose due to no network.
Dialdirect Insurance
26 May 2022
Hello Alwyn, sorry to hear that! Could you write to us at onlinesupport@dialdirect.co.za with more details of your issue? We'd love to help you troubleshoot. ^NH
What's new
Performance and stability enhancements
