Onwabile Zaula
I requested for a new pin, then i received a message saying my pin was changed, but i didn't receive that new pin. Now i can't log in, it continues to load but doesn't actually do anything. I'm so frustrated
5 people found this review helpful
Intellimali
29 February 2024
The inconvenience caused to you is deeply regretted. This issue you've experienced seems to be resolved. Note that for your security, a new PIN is only delivered after exactly 24 hours.
Ya'ore ben Yehalel Daba
The app won't log in although I have internet access it still says that I failed to connect 😭😔
1 person found this review helpful
We understand that this can be frustrating. Please clear the data and cache for your app by going to your phone settings. This should resolve your issue. In case you are still facing the problem, please contact us via Live Chat during office hours at www.intellizone.co.za with your contact details and relevant screenshots.
Melusi Hlatshwayo
- Flag inappropriate
- Show review history
I got a call from the workers from Intelllicell wanting to confirm my details, a few minutes later I receive a sms saying I changed my pin but I didn't change it. I tried recovering it by changing the pin but when ever I fill ID, phone number and password it keeps saying failed to get information. Now I can't log into my account because of this problem 😤 This is depressing
1 person found this review helpful
Hi Melusi, Intellimali will never contact you to confirm your details. Please be aware of fraud. You haven't sign in using IntelliCell. You signed in using the My Intellimali portal. Please download the app and sign in with the app. Please email us at info@intellimali.co.za or chat to us via Live Chat at www.intellizone.co.za for further support