Netcare

4.2
341 reviews
ZA Made
500K+
Downloads
Content rating
Rated for 3+
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About this app

The Netcare app puts your health in your hands. Link to Netcare 911 to instantly geolocate you in a medical emergency. Get appointments easily with specialists, GPs and dentists, as well as virtual consultations. Do hospital pre-admissions. Access your health records. Purchase healthcare products such as gap cover.

Privacy notice for location services: Netcare app may ask you to share your location while using the app, to allow you to make use of the 082-911 ambulance tracking and emergency services features.
Updated on
May 14, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
336 reviews
Simon Michel
February 2, 2025
This version of the app does not support the back arrow button on Android devices. An in-app back arrow (top left) or X (top right) are provided instead. One or the other or both. Seemingly at random. I can't identify the use pattern. Otherwise the interface in intuitive and quick to respond.
105 people found this review helpful
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Netcare
February 27, 2025
Morning Simon. Thank you for your feedback! Please get in touch with our support team so that they can assist you with your problem. The email address is NetcareAppSupport@Netcare.co.za. Take care, Lynne.
A Google user
November 27, 2019
Used App before and it seemed to work fine. Switched to new phone. Forgot my password so used that function. Keeps telling me it can't find my id number. So I tried to re-register. Says I can't because I'm already registered. Error message with detailed info flashes up and off so quickly you can't read it. Have no idea how to fix it and can't find any relevant contact details on the app.
80 people found this review helpful
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Bongani Shange
April 27, 2025
I have learn more from this App it's fast and quick and is providing with all information with few seconds
9 people found this review helpful
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Netcare
May 2, 2025
Thank you for the lovely feedback Bongani. Take care, Lynne.

What’s new

Our patients can now view their in-hospital food menu on the app. We have also made enhancements to the Netcare 911 and online pre-admission features.