It has been almost 5 days since the app is under maintenance mode due to which I am not able to perform trading. Most useful feature of the application is not working. I have raised couple of tickets but no responses yet. I kindly request ZebPay to have some good technical staff so that you guys can really justice with your SLA given to the customers!
Nice App to Buy/Sell Bitcon, and withdraw money to our bank account. Customer care helped me a lot for an issue, with just a single call! Thanks please continue the good service......
Dear Zebpay ... My question is this zebpay is very greatfull and easy wallet app where u can buy and store ur bitcoin... Bjt my question is this may i store my bitcoin here without any tention .... Ur security feature is perfect?? Plz reply... Its my whole life income and i invest every month of my saving of 20% Buying bitcoin for fufure ... Your wallet is secure?? Feel free to reply
I transferred amount 5 days before and it is not credited to my wallet yet. Ticket opened on this behalf is not shown in support area of the app. Repeated complaints is not taken care and not even replied. Where is my money? Guys dont install this app and get into trouble. You will loose your money
My request number 174210 resolved by Mr Kalpesh from zebpay who called me and made a sincere effort to resolve my issue. It shows the integrity with which the company wants to conduct it's business. Just one suggestion, please work on your toll free no. (customer support) so that it gives more confidence to investors.
***IMPORTANT*** I thought app would be great however I am having a worst experience with this... TRADE OPTION is NOT AT ALL working.. I have also created a ticket.. But NO USE... PLS FIX AT THE EARLIEST.. THANK YOU... Dear zebpay.. The app does not give me Amy ticket number.however I have created 3 tickets and those were deleted from my app..that to worst. I have created 2 more tickets today.. Do let me know if you require any additional information.. To fix this..
- User can now deposit amount via net banking
- Improved PIN security where users can create their own PIN
- Finger-print based PIN security to protect user’s account
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