
J. B.
This app worked for 18 months, now can't connect. At first, I was excited to be able to leave my fob at home and use my phone to unlock and drive my car. and it did just that for 18 months. then, it stopped connecting to the car. multiple calls to the bluelink helpdesk, rebooting the car computer, deleting and reinstalling the digital key, and the app, all had no effect. The app says, move closer to the car, even when I am touching the car, or sitting in the car. Disappointed.
Hyundai Motor America
October 14, 2025
We're sorry to hear about the trouble you're experiencing. Could you please write to us at AppsTeam@hmausa.com. Please include screenshot/recording, VIN and/or Case # which will help us investigate.

peter o
Such a struggle to get my Ioniq5 to see my phone on the pad. I can sit there for 10 minutes trying every little position, leaving it still for 10 seconds, and myriad combinations of button presses and Power on the car. Then when it finally does work, there's no rhyme or reason for it because I had definitely tried that exact combination before. And it's different every time! Connected over Bluetooth though, all buttons work as expected every time. Just NFC problems! ZFold3
9 people found this review helpful

John Michael Rice
Santa Fe Hybrid, OnePlus 8 5G All requirements are met, all hardware functioning on device. No matter how many times I attempt to follow the digital key pairing process in my vehicle, I get a 'Pairing cancelled' message on the vehicles panel, and the phone says: pairing failed, "please place on the wireless charger and try again." The app offers no further troubleshooting, or customer care options beyond that, just.. 'Try again'. so far, am not very impressed with this 'digital key' experience.
8 people found this review helpful