
Jason Hatfield
Expense reporting is difficult and the app is clunky to navigate. You can't zoom in on uploaded receipts to see which one you're attaching. The expense comment box always gives an error message after entering a comment and pressing complete. You have to close the error message, then hit complete a second time before it will post. And most recently, the app won't even open. I use the biometric credential, but it just sits there with a gray screen and the wheel is frozen.
2 people found this review helpful
Wells Fargo Mobile
June 10, 2025
If you have questions, please contact the Customer Care for Businesses WellsOne Service Center at 1-800-932-0036. -Isaiah

Cody Fountain
Worked well at the beginning, but then gave me a message that my pin is incorrect and it reset my pin. Had to login to website, select login with QR code, generate a new QR code, scan it with the app, and I got the message "QR code invalid or has expired." Even though I just generated it. Tried uninstall and reinstall the app, but it didn't work. Several months passed, and the app started working again. Today, I went to open the app, entered my pin, and it said invalid pin. Same issue as before.
2 people found this review helpful
Wells Fargo Mobile
August 12, 2025
Hello, Cody. We're sorry to hear that and would like to try and help. Please email us with details (phone number, link to this public comment and your reviewer name) at appstorefeedback@wellsfargo.com. Do not share anything private when emailing us, such as account numbers. Thank you. -Jay

Devin Hosking
If this was my own account I'd have closed it just because of the app. I can only qr code log in. The photo portion is very time consuming. So I can get 2 or 3 uploads done before it boots me and I have to qr code reenter from my lap top. Then while trying to make changes and add notes instead of having some sort of pop up to let you know that the ridiculously short time has expired it will let you finish your action and save nothing when you back out. Has always been bad.
34 people found this review helpful
Wells Fargo Mobile
April 30, 2024
Hi there, thanks for providing this feedback. We will be sure to share it with the Mobile team as they do appreciate insight on your mobile experience. Thanks again. -Becky