Cultural Care - Host Family

Signum International AG

About this app

Open the door to an au pair with the host family app! You can now complete your profile and match with au pairs right from your phone.

It’s never been easier to welcome your newest family member! Our app will guide you through each step of the hosting process and make the journey from creating your profile to welcoming your au pair as seamless as possible.

App features:
- Complete your host family profile
- Match & chat with potential au pairs
- Schedule flights for your au pair
- Make program payments & view receipts
- Contact our support team
- & more!

As the largest au pair agency in the country with over 30 years of experience, Cultural Care Au Pair has placed thousands of au pairs in the homes of American host families, creating memories and cross-cultural connections that last a lifetime.

Why Cultural Care?
- Largest amount of screened au pairs
- Year-round program & matching support
- Extensive au pair training & preparation
- Official program sponsorship by the U.S. Department of State
- A commitment to our mission of helping create global families

Download the app and embrace a unique form of flexible childcare you can trust like family.

[Minimum supported app version: 2.4.71]

Ratings and reviews

This is a review of not only the app but the service as a whole. The app broke my profile causing me to have to rebuild it several times. It would not allow me to match because it broke my profile in a way that was invisible to me. The au pair I matched with, didn't receive the match request until I contacted support. They have changed their payment structure dramatically, you now have to pay 40% of the cost up front. They are generally willing, but unable to help.

This app is terrible. We were in the middle of our search when they rolled out this erro prone pile of junk app. Suddenly we needed to change half of our profile. The au pair profiles have significantly less information. Some just say error. I have reached out to Cultural Care twice to ask about au pair search options. No one has replied. We have been with CC for almost 9 years but this may cause us to look for another agency.

The "instant" messaging is nice. But, there are so many bugs it is impossible to actually finalize a match. The migration of info from previous platform is very incomplete leaving big gaps in data. I feel so sorry for rematch au pairs right now as they have such a tight timeline and this system is only barely operational.

What’s new

We are continuously making improvements based on customer feedback. Please update to the latest version for the best experience.