
Fynn
The biggest issue is battery drain. It's a serious battery hog. It drains 1% every 2 minutes--just running in the background (screen off). It also makes my phone really warm. If I had known the app would drain my battery so much, I wouldn't have bought the frames. The home screen is fairly useless, since they're just tutorials that you've already done when setting up the glasses. Deleting photos/videos requires too many steps.
3,559 people found this review helpful

Aaron Jackson
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No clear way to start a conversation. The test modes provide a sample but there is nowhere to enter any text to respond back. Update: Restarting the app fixed it, kind of. It froze on first load, then it had no option of entering text or starting a conversation after selecting a username on second load, but 3rd time lucky. Update 2: chat works but no option to use voice as announced anywhere to be found
5,835 people found this review helpful

Carmen W
Disappointing compatibility issues with Android OS that meets the required specs. Video not transferring over correctly, have sound but no picture. No, I do not have Apple, Google or Samsung phone. Someone shouldn't be forced to upgrade/change their phone just to be able to move data. App itself is just a bunch of nonsense when someone only needs the app to transfer the media and nothing more.
57 people found this review helpful
Meta Platforms, Inc.
October 18, 2025
Hi Carmen, thanks for your feedback. If you're having issues transferring your videos, please check both Wi-Fi and Bluetooth connections and app updates. You can also clear the cache and reinstall the app. For the full list of compatible devices, please see 'Current list of compatible devices' on our website and contact us if you still need help.