TikTok Shop Seller Center

TikTok Pte. Ltd.

Contains ads

About this app

Join TikTok Shop and unlock exclusive new seller perks:
• 30-day referral fee 50% discount
• Free shipping incentives funded by TikTok
• $1,000 in coupons to boost your reach

TikTok Shop connects your business directly to TikTok's vibrant community. With seamless in-app shopping features, you can turn product discovery into real sales — all within the app where your customers already are.

TikTok Shop is where brands grow fast:
• 70% of users discover new brands and products on TikTok
• 3 in 4 are likely to buy while using TikTok
• 83% say TikTok influences their purchase decisions

Manage everything from your phone:
• Register and set up your store in minutes
• Add products, fulfill orders, and handle returns
• Launch campaigns and create promotions
• Chat with customers and access real-time data

Ratings and reviews

App refuses to boot correctly, and I always have to restart it AT LEAST once in order to make it work. UX is frustrating as you can only withdraw money or set expedition service via the desktop web app. Support tickets take ages to be resolved. Sky high fees plus questionable hidden charges. You're also charged 6% for free shipping program, yet most user won't even get the benefit since it is exclusive to Plus users. This is downright scam, since it is applied to every order, Plus or not.

the User Interface is too simple. the rules are not clear, for example, how long till the transaction is auto completed. It proceeds much slower than the usual apps. not to mention some buyers are still dont understand how to use the apps. And 9.9 8.8 7.7 discount is useless.. shop forced to join the discount has already change their original prices.. sometimes a 80% discount is still more expensive compared to other similar marketplace.

My shop ads account got suspended automatically by system, I will give this app 1 star until the issue got resolved. Costumer refund and some feature can only be managed via computer and the system is very problematic so managing return and refund is hard, and customer service is so unresponsive and not helpful at all since most of the solutions provided are wrong. It's a drastic downgrade from tokopedia seller. Please fix this mess of an app.

What’s new

We're frequently updating the app in order to give you the best experience. Turn on auto updates to ensure you have the latest version.

This update includes:
- Bug fixes and minor improvements