Mein o2

Telefónica Germany GmbH & Co. OHG

Contains ads

About this app

The most important services & advantages in the Mein o2 app.

With the multiple award-winning Mein o2 app, you can use the most important services and benefits anytime, anywhere.

It doesn't matter whether it's a prepaid or term contract, you'll find everything here at a glance. The o2 Business App is available for business customers.

The Mein o2 app offers the following functions:

FOR CONTRACT CUSTOMER
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• Check consumption: data volume at home and abroad, telephony and SMS outside of flat rates - also as a home widget
• View tariff details and book tariff options
• Change customer data – conveniently while on the move
• View invoices and itemized bills (EVN).
• SIM & contract services such as number portability, order and activate eSIM, manage third-party services and much more.
• Send live check of the o2 network and fault report
• New customer benefits every month with our Priority loyalty program


FOR PREPAID CUSTOMERS:INS
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• Check used data volume & units (minutes & SMS).
• View current credit and easily top up credit
• Change tariff or book additional options
• Change customer data – conveniently while on the move
• Live check of the o2 network


FOR MY HANDY CUSTOMERS
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• Information on the My Handy contract
• Digital version of the invoice
• Insight into the installment plan
• Early Payment


PLEASE NOTE
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Mein o2 is the app for o2 private customers. The »o2 Business App« is available for business customers. Alice Mobile connections and third-party providers are not supported.


LIABILITY/REQUIREMENTS
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Please note: This app is based on the online services of Telefónica Germany. Constant availability of the service cannot be guaranteed. To use the Mein o2 app, an account at o2online.de is required

Ratings and reviews

I no longer want to spend hours on the phone with incompetent agents who don't know how to help me log back into my profile, nor do I want to deal with you and your absolutely sloppy app anymore. The new version of the app is total garbage, endless loop of stucking in outside browser, as if you deliberately tried to become user unfriendly, and you buried some options that were logically located in previous version.There are other operators that have great offers and functional apps. Goodbye O2.

when I try to lengthen my contract, at the very last step I encounter an error message like this; Bearbeitungsfehler bei deiner Vertragsverlängerung Leider konnte dein Auftrag aufgrund eines technischen Fehlers nicht weiter bearbeitet werden. Wir bitten dich, die Vertragsverlängerung erneut durchzuführen. yes and it happens over and over again also when I try extending my contract through the website.. it's a mobile phone contract but I managed to do it eventually through customer service..

buggy app, endless loading, changes you do in the app are not visible until 10,20,30min later. 2FA codes are send so slow that they are already invalid again... kinda funny when you remember, o2 is a mobile provider Edit to your answer: are you kidding me - you are a teleco provider and can't reliably send SMS? and no, I want to activate a esim, that is only possible via SMS 2FA. next chance I get, I'll switch to another provider who at least does manage basic Telco stuff

What’s new

Diese Version beinhaltet Fehlerbehebungen und weitere Optimierungen im Rahmen der Barrierefreiheit.