p c g q
It used to be good, but is now very bad. It used to require you to connect via wifi every 3 days to refresh your etickets, now it's every 8 hours. It's also UNRELIABLE now as it frequently fails to be read by the machine on the bus. On some occasions the driver won't care, but sometimes they demand you buy another ticket (and getting it refunded via customer support is tedious and slow - they will demand a photo of the ticket, screenshot of the eticket receipt, and datetime/service of the bus).
1 person found this review helpful
Go Ahead Group plc
October 9, 2024
That doesn't sound right! Can you give us more information at info@oxfordbus.co.uk so that we can investigate?