Dr. M Addas
The whole experience of using the app if fine and much better than the web interface. Coin collection is a nice feature. Search customizations are not adequate and too many things to click on. Sometimes not enough spec on the product while they are available on other platforms. The app should be streamlined in a better way. One thing I hated the most is the ad or notification that pop up when you open the app. Over all, would you use it again and continue purchasing from Ali Express.
374 people found this review helpful
Alibaba Mobile
March 19, 2024
Thanks for your feedback. We're always trying to improve our app so that you can have the best experience. We'll take your concerns into consideration, and if you have any other questions or feedback, please visit our Help Center: https://so.aliexpress.com/s/ByrCmn?
Jeffrey Lowell
The good parts: there are many unusual products at very good prices, and the chat agents are very friendly. But there are 2 big problems. If you find what you want, keep scrolling, because another seller may off the same item at a better price. There should be an easy way to sort. More important, If your product fails outside the protection window, you lose. Ali does not protect the buyer.
90 people found this review helpful
Alibaba Mobile
March 26, 2024
Thank you for your feedback. We're always trying to improve our app and customer service to give you the best experience. We'll take your concerns into consideration, and if you have any other questions or feedback, please visit our Help Center: https://so.aliexpress.com/s/ByrCmn?
Susan B.
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The AliExpress App works for finding what you need,ordering,and payment. The tracking is not functioning properly or at all. Amazon delivered both my orders, which were on time. One was the correct item, but the other was supposed to be a 22 piece set of CAROTE nonstick cookware, but received only a 10 piece set. This wasn't the app but the seller is doing a bait and switch operation that is being blamed on the chaos in the warehouse. The app may need a few adjustments or fine tuning.
2 people found this review helpful