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Banckle Chat

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The Banckle Chat Android App brings power of collaboration in to your pocket. This feature rich Live Chat app for Android platform brings customer support and live chat to a whole new level by allowing informed, proactive and personalized interaction with website and blog visitors. Communicate with your website visitors and customers in real-time while you are on the go. We believe in empowering through simplicity, hence the intuitive interface of this app allows you to effectively perform live chat with website visitors while seeing their platform and demographic information.

The ideal use-case scenario for this app is for Live Chat agents or business/website owners that are frequently on the move and can’t stay signed into Banckle Chat’s web version at all times. While not all features of the Banckle Chat web version are present in the Android app, the essentials are definitely there. You can use just the Banckle Chat Android app, or use it in conjunction with the Banckle Chat web-based version (via your PC/Mac) to turn your website visitors into customers.

Few Salient Features:

• Real-time monitoring and live chat with website visitors.
• Notifications of new incoming messages, chat invitations and transfer chat requests, enhancing multitasking ability.
• Ability to enable/disable sound alerts for live chat operations.
• Use canned messages to conveniently send predefined messages.
• Proactively invite visitors for chat.
• Transfer chats to fellow online chat operators.
• View website visitors by various categories; Country, Time on Site & Top Customers.

Administration and Customization Features:

Banckle Chat can easily be configured and controlled from the Banckle Admin Console. You have complete freedom & control to be innovative and creative with your Banckle Chat deployment.

• Multiple websites: Provide support to multiple websites from your Banckle Chat
• Departments: Categorize agents in departments.
• Canned Messages: Pre-define chat messages to instantly send typo-free messages.
• Blocked IPs: Manage the banned IPs.

Be Informed:

While conducting live support and communicating with customers, it counts a lot that how well you know your website visitors. Simple questions make all the difference. For example; Where are they from? How long have they been on your website? Banckle Chat Android app accurately answers all these questions and enables you to monitor and track your website visitors and enables you to learn the customer’s behavior and requirements. Banckle Chat's detailed charts and other visitor statistics empower you to take your business to a whole new level.
Note: Not all visitor information is available in the Android app, but you can always get that information from your PC/Mac.

Better Than:

Banckle Chat, is an affordable alternative to VeriShow, Prontogab and many others. Its salient features make it an ideal replacement for all other Live Chat apps available on the Android platform.

Tap Away Freely:

The Banckle Chat Android app installs with a single tap, is fun to use & is offered at the best possible price, i.e. FREE! You do not need to pay anything extra for the app other than your Banckle Chat subscription.

Integrate with Anything:

Banckle is determined to reach out to every popular platform that means something to its users. You can deploy Banckle Chat on your websites and blogs. Under Marketplace at Banckle, Banckle Chat is available for platforms like Wordpress, Joomla, Drupal, Blogger, Moodle, Magento and Shopify. If your platform is not listed, please feel free to share with us and we will make it available for you. We are just a click away from hearing your views.

Banckle Online Meeting

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Get your own Banckle Online Meeting app for your Android tablet or smartphone to seamlessly schedule, coordinate and manage all your webinars, e-learning sessions and video/audio conferences on the go. The enormously rich features of this app enable you to have an enhanced online meeting management experience with great mobility. Now scheduling meetings, inviting attendees or keeping track of your upcoming or previous meetings are not burdensome tasks anymore, because Banckle Online Meeting Android app lets you do all these tasks right from the palm of your hand.

The Banckle Online Meeting Android app installs with a single tap, is fun to use & is offered at the best possible price, i.e. FREE! You do not need to pay anything extra for the app other than your Banckle Online Meeting subscription.

Salient Features

Schedule New Meetings:
Banckle Online Meeting Android app gives you various options to set meeting duration, enable/disable recording, enter attendees’ emails and set password protection for your upcoming meetings.
Upcoming Meetings
This feature enables you to keep a record of all your upcoming personal and company meetings. Meeting reminder feature further ensures to alert you and your meeting attendees before any upcoming scheduled meetings.
Previous Meetings:
This feature gives you a history of all your individual and company level previous meetings and webinars. You can also see the previous attended and hosted meeting sessions.
Preference/Settings of Meetings:
Using meeting preference option, you can set reminder notifications, welcome message and many other important settings for your meeting sessions from your Android mobile device.
Mobility at its best
The core advantage of any web conferencing or online meeting solution is increasing the productivity and mobility of its users. Where Banckle Online Meeting web application gives ability to your participants to join a meeting on the go, there we have Banckle Online Meeting Android application facilitating the scheduling, coordination and management of individual and company meetings. Hence you are always a call away from your worldwide meeting attendees and a tap away from managing your meetings.

Requirements

Banckle account: Get your free* Banckle account by signing up here http://banckle.com/action/signup
Android 2.3.3 or higher
We support Android devices with resolution 800 * 480

*Banckle Online Meeting FREE account does have usage restrictions. However, there are no restrictions on the feature availability.

Reach us at
You can always reach our app support team and provide your valuable feedback:

For our Live Chat app support visit http://www.banckle.com
For any feature requests and enhancements, write to us on support@banckle.com
For leaving comments at Banckle Online Meeting official feedback community http://feedback-capture.banckle.com/banckle/online-meeting
For more updates please visit Banckle Collaborator Blog