Becoming the Change: Leadership Behavior Strategies for Continuous Improvement in Healthcare

John Toussaint · Kim Barnas

Jun 2021 · McGraw Hill-Ascent Audio · Narrated by Kyle Tait

About this audiobook

Healthcare is in the midst of a massive disruption. With financial structures in tatters and the future uncertain, this is the moment to begin the revolution. But first, leaders need to learn how to support staff at all levels as they make transformational improvements in care. This book demonstrates that real change is very personal and has to start at the top-whether you're an executive, governing board member, manager, or physician. A powerful new approach to healthcare leadership, this book showcases executives in health systems around the world as they: practice behavior-based solutions to organizational problems; learn how to support continuous improvement; be more present in their leadership role; learn how to reflect and assess themselves as leaders; and achieve better results for patients. Drawing on a wealth of behavioral research, industry case studies, and personal insights from healthcare professionals, the authors explore how change actually happens-throughout the whole organization. You'll learn how healthcare systems led by people who are compassionate, principled, and engaged can undergo profound and lasting transformation. Find proven strategies for cultivating principle-driven behaviors that can turn the remotest possibilities on the healthcare horizon into a new working reality.

About the author

John Toussaint, MD, is the founder and former CEO of Catalysis, the first mission-driven, non-profit organization to develop educational programs to help improve the healthcare industry. He is the former CEO of ThedaCare, Wisconsin's largest healthcare provider, and the author of the bestselling On the Mend.

Kim Barnas is a recognized authority in creating fully integrated leadership in hospitals around the world. She is the current CEO of Catalysis, a former hospital president, and the author of Beyond Heroes: A Lean Management System for Healthcare, winner of the Shingo Prize in 2014.

Kyle Tait is a professionally trained voice actor and narrator in Atlanta, Georgia. His first brush with a microphone came in sports radio, calling baseball in the Atlanta Braves' organization. He started voicing audiobooks during the off-season; a few years later, he left baseball to work as a narrator full-time.