Ebooks

Windows security concepts and technologies for IT beginners

IT security can be a complex topic, especially for those new to the field of IT. This full-color book, with a focus on the Microsoft Technology Associate (MTA) program, offers a clear and easy-to-understand approach to Windows security risks and attacks for newcomers to the world of IT. By paring down to just the essentials, beginners gain a solid foundation of security concepts upon which more advanced topics and technologies can be built.

This straightforward guide begins each chapter by laying out a list of topics to be discussed, followed by a concise discussion of the core networking skills you need to have to gain a strong handle on the subject matter. Chapters conclude with review questions and suggested labs so you can measure your level of understanding of the chapter's content.

Serves as an ideal resource for gaining a solid understanding of fundamental security concepts and skills Offers a straightforward and direct approach to security basics and covers anti-malware software products, firewalls, network topologies and devices, network ports, and more Reviews all the topics you need to know for taking the MTA 98-367 exam Provides an overview of security components, looks at securing access with permissions, addresses audit policies and network auditing, and examines protecting clients and servers

If you're new to IT and interested in entering the IT workforce, then Microsoft Windows Security Essentials is essential reading.

The core concepts and technologies of Windows networking

Networking can be a complex topic, especially for those new to the field of IT. This focused, full-color book takes a unique approach to teaching Windows networking to beginners by stripping down a network to its bare basics, thereby making each topic clear and easy to understand. Focusing on the new Microsoft Technology Associate (MTA) program, this book pares down to just the essentials, showing beginners how to gain a solid foundation for understanding networking concepts upon which more advanced topics and technologies can be built.

This straightforward guide begins each chapter by laying out a list of topics to be discussed, followed by a concise discussion of the core networking skills you need to have to gain a strong handle on the subject matter. Chapters conclude with review questions and suggested labs so you can measure your level of understanding of the chapter's content.

Serves as an ideal resource for gaining a solid understanding of fundamental networking concepts and skills Offers a straightforward and direct approach to networking basics and covers network management tools, TCP/IP, the name resolution process, and network protocols and topologies Reviews all the topics you need to know for taking the MTA 98-366 exam Provides an overview of networking components, discusses connecting computers to a network, and looks at connecting networks with routers

If you're new to IT and interested in entering the IT workforce, then Microsoft Windows Networking Essentials is essential reading.

Windows® 7 Portable Command Guide

MCTS 70-680, and MCITP 70-685 and 70-686

Darril Gibson

All the MCTS 70-680, and MCITP 70-685 and 70-686 Commands in One Compact, Portable Resource

Maximize your efficiency as a Windows 7 administrator, and master all the commands, keywords, command arguments, options, and prompts covered on Microsoft’s MCTS 70-680, MCITP 70-685, and MCITP 70-686 exams! This easy, handy reference brings together all the techniques, tips, tools, and examples you’ll need. It’s your perfect take-anywhere guide to running Windows 7 environments–and passing Microsoft’s three key Windows 7 administration exams.

Covers all the commands you need to score higher on your MCTS 70-680 and MCITP 70-685/70-686 exams!

Use Windows 7’s maintenance and monitoring tools Troubleshoot Windows 7 reliability and network connectivity Manage security in Windows 7 Manipulate files, folders, and disks Create and schedule batch files Configure Windows 7 with netsh Recover damaged Windows 7 systems Administer Windows 7 remotely Work from the WMI command line Plan, create, and manage images for automated installation Use Imagex and DISM Work with WinPE and Setup Migrate user data to Windows 7 systems with USMT Master PowerShell and the Integrated Scripting Environment (ISE) Manage group policy from the command line

Your Perfect Take-Anywhere Windows 7 Command Resource!

Covers all commands on the MCTS 70-680, MCITP 70-685, and MCITP 70-686 exams Includes important administration commands that aren’t on the exams Packed with realistic scenarios, high-efficiency examples, and expert tips

Category: Microsoft Certification

Covers: Microsoft Windows 7 Exams (MCTS 70-680, and MCITP 70-685 and 70-686)

pearsonITcertification.com

All of today’s help desk support skills, in one easy-to-understand book

The perfect beginner’s guide: No help desk or support experience necessary

Covers both “soft” personal skills and “hard” technical skills

Explains the changing role of help desk professionals in the modern support center

Today, everyone depends on technology–and practically everyone needs help to use it well. Organizations deliver that assistance through help desks. This guide brings together all the knowledge you need to succeed in any help desk or technical support role, prepare for promotion, and succeed with the support-related parts of other IT jobs. Leading technology instructor Darril Gibson tours the modern help desk, explains what modern support professionals really do, and fully covers both of the skill sets you’ll need: technical and personal. In clear and simple language, he discusses everything from troubleshooting specific problems to working with difficult users. You’ll even learn how to manage a help desk, so it works better and delivers more value.

Coverage includes:

• How the modern help desk has evolved

• Understanding your users’ needs, goals, and attitudes

• Walking through the typical help desk call

• Communicating well: listening actively and asking better questions

• Improving interactions and handling difficult situations

• Developing positive attitudes, and “owning” the problem

• Managing your time and stress

• Supporting computers, networks, smartphones, and tablets

• Finding the technical product knowledge you need

• Protecting the security of your users, information, and devices

• Defining, diagnosing, and solving problems, step by step

• Writing it up: from incident reports to documentation

• Working in teams to meet the goals of the business

• Using ITIL to improve the services you provide

• Calculating help desk costs, benefits, value, and performance

• Taking control of your support career

Powerful features make it easier to learn about help desk careers!

• Clear introductions describe the big ideas and show how they fit with what you’ve already learned

• Specific chapter objectives tell you exactly what you need to learn

• Key Terms lists help you identify important terms and a complete Glossary helps you understand them

• Author’s Notes and On The Side features help you go deeper into the topic if you want to

• Chapter Review tools and activities help you make sure you’ve learned the material

Exclusive Mind Mapping activities!

• Organize important ideas visually–in your mind, in your words

• Learn more, remember more

• Understand how different ideas fit together

Windows Server® 2008 Portable Command Guide

MCTS 70-640, 70-642, 70-643, and MCITP 70-646, 70-647

Darril Gibson

All the MCTS 70-640, 70-642, 70-643, and MCITP 70-646, 70-647 Commands in One Compact, Portable Resource

Maximize your efficiency as a Windows Server 2008 administrator, and master the commands, keywords, command arguments, options, and prompts covered on Microsoft’s MCTS 70-640, MCTS 70-642, MCTS 70-643, MCITP 70-646, and MCITP 70-647 exams! This easy, handy reference brings together all the techniques, tips, tools, and examples you’ll need. It’s your perfect take-anywhere guide to running Windows Server 2008 and R2 environments—and passing Microsoft’s five key Windows Server 2008 administration exams.

Covers all the commands you need to score higher on your MCTS 70-640, 70-642, 70-643, and MCITP 70-646 and 70-647 exams!

Master the command prompt in Windows Server 2008 and Windows Server 2008 R2 Manipulate files, folders, and shares Write effective batch files Manage and troubleshoot DNS with dnscmd and nslookup Manage and troubleshoot Active Directory–from basic and advanced ds commands through replication Work with group policy and the Security Configuration Wizard Configure Server Core, including roles and remote administration Control services, routing, printers, licensing, activation, event subscriptions, and more Troubleshoot networking, reliability, and performance Utilize Terminal Services and Remote Desktop Services Create and manage server roles from the command line Administer Windows Server 2008 with PowerShell and VB scripts

Your Perfect Take-Anywhere Windows Server 2008 Command Resource!

Covers commands on the MCTS 70-640, MCTS 70-642, MCTS 70-643, MCITP 70-646, and MCITP 70-647 exams Includes important administration commands that aren’t on the exams Packed with realistic scenarios, high-efficiency examples, and expert tips

Category: Microsoft Certification

Covers: Windows Server 2008 Exams (MCTS 70-640, 70-642, 70-643, and MCITP 70-646, 70-647)

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Exchange Server 2010 Portable Command Guide

MCTS 70-662 and MCITP 70-663


Richard Robb

Darril Gibson


All the MCTS 70-662 and MCITP 70-663 Commands in One Compact, Portable Resource


Maximize your efficiency as an Exchange Server 2010 administrator, and master the commands, keywords, command arguments, options, and prompts covered on Microsoft’s MCTS 70-662 and MCITP 70-663 exams! This easy, handy reference brings together all the techniques, tips, tools, and examples you’ll need. It’s your perfect take-anywhere guide to running Exchange Server 2010 environments—and passing Microsoft’s two key Exchange Server 2010 administration exams.


Covers all the commands you need to score higher on your MCTS 70-662 and MCITP 70-663 exams!

Master Exchange Server 2010’s newest administration features Plan and implement deployments and upgrades Use bulk management tools to administer multiple recipients or mailboxes Configure hub and edge transport, rules, and agents Work with mailboxes, mailbox servers, databases, and public folders Set up Client Access Server, Outlook access, and certificates Maximize availability with Database Availability Groups (DAGs) Recover from multiple forms of server failure Use default message routing and Exchange hub sites Implement and operate Unified Messaging (UM) Integrate Exchange Server 2010 into older Exchange environments Use scripts to automate administration Configure Role-Based Access Control (RBAC) permissions Leverage Exchange Management Shell’s reporting capabilities Troubleshoot Exchange Server with Test cmdlets

Your Perfect Take-Anywhere Exchange Server 2010 Command Resource!

Covers PowerShell commands on the MCTS 70-662 and MCITP 70-663 exams Includes important administration commands that aren’t on the exams Packed with realistic scenarios, high-efficiency examples, and expert tips Includes many of the new SP1 cmdlets!

Category: Microsoft Certification

Covers: Exchange Server 2010 Exams (MCTS 70-662 and MCITP 70-663)

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