From the world’s #1 body language expert* comes the essential book for decoding human behavior

Joe Navarro has spent a lifetime observing others. For 25 years, as a Special Agent for the FBI, he conducted and supervised interrogations of spies and other dangerous criminals, honing his mastery of nonverbal communication. After retiring from the bureau, he has become a sought-after public speaker and consultant, and an internationally bestselling author. Now, a decade after his groundbreaking book What Every BODY is Saying, Navarro returns with his most ambitious work yet. The Dictionary of Body Language is a pioneering “field guide” to nonverbal communication, describing and explaining the more than 400 behaviors that will allow you to gauge anyone’s true intentions.

Moving from the head down to the feet, Navarro reveals the hidden meanings behind the many conscious and subconscious things we do. Readers will learn how to tell a person’s actual feelings from subtle changes in their pupils; the lip behaviors that betray concerns or hidden information; the many different varieties of arm posturing, and what each one means; how the position of our thumbs when we stand akimbo reflects our mental state; and many other fascinating insights to help you both read others and change their perceptions of you.

Readers will turn to The Dictionary Body Language again and again—a body language bible for anyone looking to understand what their boss really means, interpret whether a potential romantic partner is interested or not, and learn how to put themselves forward in the most favorable light.

*GlobalGurus.org

 Although terrorism is as old as conflict, it remains a misunderstood novelty to many law enforcement officers in the United States. The author is one of the few American investigators equipped to provide an in-depth analysis of the topic. He spent twenty-five years working and later instructing in the area of counterintelligence and counterterrorism, and he translates this experience into an important guide. Readers of this book are taken on a journey through the investigative process, and they will come away with both a better understanding of terrorism and material to enhance their investigative skills. His intention is to help the reader clearly understand what is at the core of every terrorist, here or abroad, having had the opportunity to personally analyze, investigate, interview, and arrest terrorists. He also shares with the reader the most effective ways to interview the terrorist once captured. The material in this book is presented exactly as it has been taught to FBI Special Agents at the FBI Academy in Quantico, Virginia as well as members of the Intelligence Community to help with the investigations, identification, and interrogation of terrorists. In this second edition, there is a new section on “Interviewing Terrorists.” In this section the author discusses how to do a proper interview based on the key differences between a terrorist or enemy combatant and a mere criminal. This is the first time these key techniques have been revealed. In the author’s words: “To successfully stop terrorism we must know how to spot the terrorist and get information out of them.” This book instructs the reader how to do this in the most effective manner. It will also be of interest to students, law enforcement professionals and those charged with homeland security and counterterrorism.
This updated and expanded new edition continues the theme of the first edition of emphasizing the interviewing skills that are critical for solving criminal investigations, obtaining information, and developing intelligence. This book is structured to assist law enforcement officers and security professionals to become better interviewers. The enhanced outline format of the text and the extended table of contents provide for easy reference, reading, and comprehension. The reader is quickly immersed into the dynamic OC theater of the interview, OCO exploring methods and techniques that enhance the interview process and increase the probability of a successful outcome. Material from this book is drawn from numerous sources, including formal interviewing models and decades of social and psychological research, as well as the authorsOCO over fifty years of combined law enforcement experience. Chapter topics include planning for the interview, the interview setting, props, assessing the interviewee, establishing dominance, rapport, Miranda warnings, detecting deception, nonverbal behavior, verbal clues to deception, the interviewing tool box, the anger cycle, breaking the impasse and other problems, and the end game. This book contains the latest verbal and nonverbal techniques to identify, with greater certainty, when interviewees are lying or concealing information. Written in a style law enforcement professionals prefer, the information is presented quickly, authoritatively, and to the point. While law enforcement, military, and intelligence personnel are the primary beneficiaries of this book, attorneys, human resource professionals, and anyone who makes inquiries of others on a daily basis will also find this book a useful resource."
  This expanded and updated third edition continues to emphasize interviewing skills that are critical for solving criminal investigations, obtaining information, and developing intelligence. Designed as a quick reference guide with an enhanced outline format, the book contains an extended Table of Contents for easy reference, reading, and comprehension.  The reader is quickly immersed into the dynamic “theater of the interview,” exploring methods and techniques that enhance the interview process and increase the probability of a successful outcome. Material from this book is drawn from numerous sources, including formal interviewing models and decades of social and psychological research, as well as the authors' over fifty years of combined law enforcement experience. Chapter topics include planning for the interview, the interview setting, props, assessing the interviewee, establishing dominance, rapport, Miranda warnings, detecting deception, nonverbal behavior, verbal clues to deception, the interviewing tool box, the anger cycle, breaking the impasse and other problems, and the end game.  This book contains the latest verbal and nonverbal techniques when interviewees are lying or concealing information, and builds on interviewers' communication skills thus expanding   their repertoire of interviewing techniques. While law enforcement, military, and intelligence personnel are the primary beneficiaries of this book, attorneys, human resource professionals, and anyone who makes inquiries of others on a daily basis will also find this book a useful resource.
An intense cat-and-mouse game played between two brilliant men in the last days of the Cold War, this shocking insider’s story shows how a massive giveaway of secret war plans and nuclear secrets threatened America with annihilation.

In 1988 Joe Navarro, one of the youngest agents ever hired by the FBI, was dividing his time between SWAT assignments, flying air reconnaissance, and working counter-intelligence. But his real expertise was “reading” body language. He possessed an uncanny ability to glean the thoughts of those he interrogated.

So it was that, on a routine assignment to interview a “person of interest”—a former American soldier named Rod Ramsay—Navarro noticed his interviewee’s hand trembling slightly when he was asked about another soldier who had recently been arrested in Germany on suspicion of espionage. That thin lead was enough for the FBI agent to insist to his bosses that an investigation be opened.

What followed is unique in the annals of espionage detection—a two-year-long battle of wits. The dueling antagonists: an FBI agent who couldn’t overtly tip to his target that he suspected him of wrongdoing lest he clam up, and a traitor whose weakness was the enjoyment he derived from sparring with his inquisitor. Navarro’s job was made even more difficult by his adversary’s brilliance: not only did Ramsay possess an authentic photographic memory as well as the second highest IQ ever recorded by the US Army, he was bored by people who couldn’t match his erudition. To ensure that the information flow would continue, Navarro had to pre-choreograph every interview, becoming a chess master plotting twenty moves in advance.

And the backdrop to this mental tug of war was the dissolution of the Soviet Union and the very real possibility that its leaders, in a last bid to alter the course of history, might launch a devastating attack. If they did, they would have Ramsay to thank, because as Navarro would learn over the course of forty-two mind-bending interviews, Ramsay had, by his stunning intelligence giveaways, handed the Soviets the ability to utterly destroy the US.

The story of a determined hero who pushed himself to jaw-dropping levels of exhaustion and who rallied his team to expose undreamed of vulnerabilities in America’s defense, Three Minutes to Doomsday will leave the reader with disturbing thoughts of the risks the country takes even today with its most protected national secrets.

International bestselling author and behavior expert Joe Navarro helps you successfully navigate the business world by understanding what your boss and coworkers are really thinking.

Why is it that some people have all the elements of success—education, skills, integrity, motivation—but can't seem to move from effectiveness to excellence in their careers? Behavior expert Joe Navarro reveals the long-sought answer. Louder Than Words teaches how to master nonverbal intelligence, the ability to interpret and use nonverbal signals—in poker terms, "tells"—in business to assess and influence others.

Drawing on his decades in the behavioral sciences, Navarro shows how to use his simple yet powerful "comfort/discomfort" model to decode what's really being said at meetings, interviews, negotiations, presentations, business meals, and more, including the casual exchanges that often impact decisions and reputations.

Jump-start your career as you discover how to:

Read body language to understand what clients, coworkers, interviewers, or interviewees are thinking, feeling, or intending, and discern nonverbal cues of concern, disagreement, or doubt—even over the phone Master the all-important first impression and use settings, seating, and gestures to inspire and captivate Recognize habits that send the wrong message, from nail biting to wearing inappropriate attire—and see what posture, work practices, workspaces, and even electronic habits say about people Become culturally aware and gender-sensitive, from best handshake practices to personal space preferences Learn what the "comfort dividend" can do for you and your business Explore how the concept of "curbside appeal" applies to you and your business, and can mean the difference between average and exceptional

Use Louder Than Words to close the deal, keep your customers, secure new ones, and lead your company with confidence. For job seekers looking to stand out from the pack, this book is your get-back-to-work bible.

An intense cat-and-mouse game played between two brilliant men in the last days of the Cold War, this shocking insider’s story shows how a massive giveaway of secret war plans and nuclear secrets threatened America with annihilation.

In 1988 Joe Navarro, one of the youngest agents ever hired by the FBI, was dividing his time between SWAT assignments, flying air reconnaissance, and working counter-intelligence. But his real expertise was “reading” body language. He possessed an uncanny ability to glean the thoughts of those he interrogated.

So it was that, on a routine assignment to interview a “person of interest”—a former American soldier named Rod Ramsay—Navarro noticed his interviewee’s hand trembling slightly when he was asked about another soldier who had recently been arrested in Germany on suspicion of espionage. That thin lead was enough for the FBI agent to insist to his bosses that an investigation be opened.

What followed is unique in the annals of espionage detection—a two-year-long battle of wits. The dueling antagonists: an FBI agent who couldn’t overtly tip to his target that he suspected him of wrongdoing lest he clam up, and a traitor whose weakness was the enjoyment he derived from sparring with his inquisitor. Navarro’s job was made even more difficult by his adversary’s brilliance: not only did Ramsay possess an authentic photographic memory as well as the second highest IQ ever recorded by the US Army, he was bored by people who couldn’t match his erudition. To ensure that the information flow would continue, Navarro had to pre-choreograph every interview, becoming a chess master plotting twenty moves in advance.

And the backdrop to this mental tug of war was the dissolution of the Soviet Union and the very real possibility that its leaders, in a last bid to alter the course of history, might launch a devastating attack. If they did, they would have Ramsay to thank, because as Navarro would learn over the course of forty-two mind-bending interviews, Ramsay had, by his stunning intelligence giveaways, handed the Soviets the ability to utterly destroy the US.

The story of a determined hero who pushed himself to jaw-dropping levels of exhaustion and who rallied his team to expose undreamed of vulnerabilities in America’s defense, Three Minutes to Doomsday will leave the reader with disturbing thoughts of the risks the country takes even today with its most protected national secrets.
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