In this updated and revised edition of Jerks at Work, popular syndicated columnist Ken Lloyd returns to grapple once again with one of America's most popular (or unpopular) workplace topics, and presents his practical, upbeat, and professionally sound as an antidote. Drawing on e-mails and letters from employees and employers across America, Dr. Lloyd presents numerous examples of some of the most outrageous classic and current workplace (mis)behaviors—past and present—along with the most powerful strategies that readers can use today to deal effectively with them.

There is no single, simple strategy that works on every Jerk. They come in many assorted flavors: your Jerk could be your boss, a coworker, your subordinate, a vendor, even customers. Just when you think you have read about the ultimate jerk at work, up pops another. Fortunately, a tailor-made strategy pops up alongside. Jerks at Work provides a wide array of strategies to deal with all the Jerks you come across. There are the time-tested, classical methods for the retro-jerks—the screamers, impractical jokers, egomaniacs, complainers, and non-stop talkers. Then there are new, state-of-the-art strategies to deal with a generation of cyber-jerks that includes bullies, jerks on cellphones, and jerks online. Additionally, a new section, exclusive to this revised edition, covers some of the most outrageous workplace behaviors that one could ever encounter.

Inside, you'll also find these other helpful tips:

Getting insight into the causes of Jerk-like behaviorStep-by-step programs to deal with Jerks of every persuasionCoping with the most outrageous Jerk behaviors ever documentedThe best ways to avoid becoming a Jerk yourselfAnd much, much more!
Most managers understand the importance of giving their employees recognition and rewards, but when it comes to actually doing so, they often come up empty or use outdated, ineffective strategies. 151 Quick Ideas to Recognize and Reward Employees will help managers stock up. Recognition and rewards are consistently found to be among the most powerful of all motivators for employees at any job level. In fact, when employees are asked to describe their most satisfying experiences at work, they frequently mention situations in which they received recognition and rewards for their performance. And, importantly, when managers are skilled in providing this type of feedback, their employees typically reward them with increased productivity, commitment, and overall performance. However, just like customers who always order the same old entree at a restaurant, managers tend to choose the same old kinds of recognition and rewards. Some traditional rewards still work well, of course, but there is always room for new ideas.

151 Quick Ideas to Recognize and Reward Employees offers you the full menu of recognition and reward strategies. It comes with detailed descriptions of the most popular ideas in business, plus others that are destined to become classics. Ideas such as:

— Enriching jobs by giving employees more autonomy and decision-making responsibilities.— Purchasing personally signed books suited to the potential you see in eachemployee.— Awarding special coupons for free gasoline or transportation.— Hiring a masseuse to rub out stiff necks and backs.— Making your employees more invested by offering profit-sharing.— Plus many free or low-cost rewards.

Included with each of the 151 strategies is an “assignment” that you can use as a roadmap to bring the idea to life.

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