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This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide.
In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 230 exercises – many with solutions – and numerous suggestions for further reading. This second edition includes extended and completely revised chapters on process identification, process discovery, qualitative process analysis, process redesign, process automation and process monitoring. A new chapter on BPM as an enterprise capability has been added, which expands the scope of the book to encompass topics such as the strategic alignment and governance of BPM initiatives.
The textbook is the result of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels as well as in the context of professional training. Students and professionals from both business management and computer science will benefit from the step-by-step style of the textbook and its focus on fundamental concepts and proven methods. Lecturers will appreciate the class-tested format and the additional teaching material available on the accompanying website.
This volume contains the papers presented at WS-FM 2007, the 4th International Workshop on Web Services and Formal Methods, held on September 28 and 29, 2007 in Brisbane, Australia. Web service technology aims at empowering providers of services, in the broad sense, with the ability to package and deliver their services by means of software applications available on the Web. Existing infrastructures for Web services - ready enable providers to describe services in terms of structure, access policy and behaviour, to locate services, to interact with them, and to bundle simpler services into more complex ones. However, innovations are needed to seamlessly extend this technology in order to deal with challenges such as managing int- actions with stateful and long-running Web services, managing large numbers of Web services each with multiple interfaces and versions, managing the quality of Web service delivery, etc. Formal methods have a fundamental role to play in shaping innovations in Web service technology. For instance, formal methods help to de?ne and to understand the semantics of languages and protocols that underpin existing infrastructures for Web services, and to formulate features that are found to be lacking. They also provide a basis for reasoning about Web service behaviour, for example to discover individual services that can ful?l a given goal, or even to compose multiple services that can collectively ful?l a goal. Finally, formal analysis of security properties and performance are relevant in many application areas of Web services such as e-commerce and e-business.
A unifying foundation to design and implement process-aware information systems

This publication takes on the formidable task of establishing a unifying foundation and set of common underlying principles to effectively model, design, and implement process-aware information systems. Authored by leading authorities and pioneers in the field, Process-Aware Information Systems helps readers gain a thorough understanding of major concepts, languages, and techniques for building process-aware applications, including:
* UML and EPCs: two of the most widely used notations for business process modeling
* Concrete techniques for process design and analysis
* Process execution standards: WfMC and BPEL
* Representative commercial tools: ARIS, TIBCO Staffware, and FLOWer

Each chapter begins with a description of the problem domain and then progressively unveils relevant concepts and techniques. Examples and illustrations are used extensively to clarify and simplify complex material. Each chapter ends with a set of exercises, ranging from simple questions to thought-provoking assignments. Sample solutions for many of the exercises are available on the companion Web site.

Armed with a new and deeper understanding, readers are better positioned to make their own contributions to the field and evaluate various approaches to a particular task or problem. This publication is recommended as a textbook for graduate and advanced undergraduate students in computer science and information systems, as well as for professionals involved in workflow and business process management, groupware and teamwork, enterprise application integration, and business-to-business integration.

A Solution's Manual is available online. An Instructor Support FTP site is also available.
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