In this collection of essays and articles, key members of Google’s Site Reliability Team explain how and why their commitment to the entire lifecycle has enabled the company to successfully build, deploy, monitor, and maintain some of the largest software systems in the world. You’ll learn the principles and practices that enable Google engineers to make systems more scalable, reliable, and efficient—lessons directly applicable to your organization.
This book is divided into four sections:Introduction—Learn what site reliability engineering is and why it differs from conventional IT industry practicesPrinciples—Examine the patterns, behaviors, and areas of concern that influence the work of a site reliability engineer (SRE)Practices—Understand the theory and practice of an SRE’s day-to-day work: building and operating large distributed computing systemsManagement—Explore Google's best practices for training, communication, and meetings that your organization can use
This new workbook not only combines practical examples from Google’s experiences, but also provides case studies from Google’s Cloud Platform customers who underwent this journey. Evernote, The Home Depot, The New York Times, and other companies outline hard-won experiences of what worked for them and what didn’t.
Dive into this workbook and learn how to flesh out your own SRE practice, no matter what size your company is.
You’ll learn:How to run reliable services in environments you don’t completely control—like cloudPractical applications of how to create, monitor, and run your services via Service Level ObjectivesHow to convert existing ops teams to SRE—including how to dig out of operational overloadMethods for starting SRE from either greenfield or brownfield