Peter Shankman is a busy guy -- a media entrepreneur who runs several businesses, gives keynote speeches around the world, hosts a popular podcast, runs marathons and Iron Mans, is a licensed skydiver, dabbles in angel investing, and is loving father to his young daughter.
Simply put, he always seems to have more than 24 hours in a day. How does he do it? Peter attributes his unusually high energy level and extreme productivity to his ADHD.
In Faster Than Normal, Shankman shares his hard-won insights and daily hacks for making ADHD a secret weapon for living a full and deeply satisfying life. Both inspiring and practical, the book presents life rules, best practices, and simple but powerful ways to:
Harness your creative energy to generate and execute your ideas
Direct your hyperfocus to get things done
Identify your pitfalls--and avoid them
Streamline your daily routine to eliminate distractions
Use apps and other tech innovations to free up your time and energy
Filled with ingenious hacks and supportive self-care advice, this is the positive, practical book the ADHD community has long needed - and is also an invaluable handbook for anyone who's sick of feeling overwhelmed and wants to drive their faster-than-normal brain at maximum speed...without crashing.
So how do you get this rabid following? There's been a lot of lip service given to customer loyalty over the past few years, but most companies still don't realize that a points program or a slew of untargeted emails simply won't do it. With so many products and platforms to choose from, amazing customer service is the only differentiator that will truly put you ahead of your competition. Looking at exceptional companies like the Ritz Carlton, Commerce Bank, and Starwood Hotels, as well as smaller businesses to turn their customers into Zombie Loyalists, he shows how you can create your own customer army.
Using social media, you can deliver amazing customer service–and generate an army of fans who’ll promote you in good times, and rescue you from disaster. Now, legendary online marketing expert Peter Shankman shows you exactly how to do all that–without spending a fortune! Shankman draws on his immense experience as founder of the online growth company HARO and marketing consultant to multiple Fortune 500 clients. He presents straight-to-the-point solutions for building customer loyalty, trust, and credibility online–and rebuilding it when catastrophe strikes. Companies around the world are driving enormous value from online customer service at remarkably low cost. You can, too. Peter Shankman will show you how–step-by-step, right now!
You’ll learn how to:
• Organize a small, powerful social media team on a tight budget
• Listen to what your customers, advisors, and markets are really saying
• Make prospects feel like rock stars from the moment they find you
• Choose online media that make the most sense for you
• Avoid wasting time with platforms that won’t help you
• Earn your customer’s loyalty, trust, and credibility
• Learn from other companies’ viral “disasters”
• Rebuild your credibility after you’ve taken a public “hit” online
• Make sure everyone hears your customers when they compliment you
• Capture all your customer knowledge–and use it in real time
• Keep people talking–and not just about you