Wall Street Journal Bestseller

"The pick of 2014's management books." –Andrew Hill, Financial Times

"One of the top business books of the year." –Harvey Schacter, The Globe and Mail

Bestselling author, Robert Sutton and Stanford colleague, Huggy Rao tackle a challenge that determines every organization’s success: how to scale up farther, faster, and more effectively as an organization grows. 

Sutton and Rao have devoted much of the last decade to uncovering what it takes to build and uncover pockets of exemplary performance, to help spread them, and to keep recharging organizations with ever better work practices. Drawing on inside accounts and case studies and academic research from a wealth of industries-- including start-ups, pharmaceuticals, airlines, retail, financial services, high-tech, education, non-profits, government, and healthcare-- Sutton and Rao identify the key scaling challenges that confront every organization.  They tackle the difficult trade-offs that organizations must make between whether to encourage individualized approaches tailored to local needs or to replicate the same practices and customs as an organization or program expands. They reveal how the best leaders and teams develop, spread, and instill the right mindsets in their people-- rather than ruining or watering down the very things that have fueled successful growth in the past. They unpack the principles that help to cascade excellence throughout an organization, as well as show how to eliminate destructive beliefs and behaviors that will hold them back. 

Scaling Up Excellence is the first major business book devoted to this universal and vexing challenge and it is destined to become the standard bearer in the field.
Now with a new chapter that focuses on what great bosses really do. Sutton adds revelatory thoughts about such legendary bosses as Ed Catmull, Steve Jobs, A.G. Lafley, and many more, and how you can implement their techniques.

If you are a boss who wants to do great work, what can you do about it? Good Boss, Bad Boss is devoted to answering that question. Stanford Professor Robert Sutton weaves together the best psychological and management research with compelling stories and cases to reveal the mindset and moves of the best (and worst) bosses. This book was inspired by the deluge of emails, research, phone calls, and conversations that Dr. Sutton experienced after publishing his blockbuster bestseller The No Asshole Rule. He realized that most of these stories and studies swirled around a central figure in every workplace: THE BOSS. These heart-breaking, inspiring, and sometimes funny stories taught Sutton that most bosses - and their followers - wanted a lot more than just a jerk-free workplace. They aspired to become (or work for) an all-around great boss, somebody with the skill and grit to inspire superior work, commitment, and dignity among their charges.

As Dr. Sutton digs into the nitty-gritty of what the best (and worst) bosses do, a theme runs throughout Good Boss, Bad Boss - which brings together the diverse lessons and is a hallmark of great bosses: They work doggedly to "stay in tune" with how their followers (and superiors, peers, and customers too) react to what they say and do. The best bosses are acutely aware that their success depends on having the self-awareness to control their moods and moves, to accurately interpret their impact on others, and to make adjustments on the fly that continuously spark effort, dignity, and pride among their people.

“This book is a contemporary classic—a shrewd and spirited guide to protecting ourselves from the jerks, bullies, tyrants, and trolls who seek to demean. We desperately need this antidote to the a-holes in our midst.”—Daniel H. Pink, best-selling author of To Sell Is Human and Drive

How to avoid, outwit, and disarm assholes, from the author of the classic The No Asshole Rule 
As entertaining as it is useful, The Asshole Survival Guide delivers a cogent and methodical game plan for anybody who feels plagued by assholes. Sutton starts with diagnosis—what kind of asshole problem, exactly, are you dealing with? From there, he provides field‐tested, evidence‐based, and often surprising strategies for dealing with assholes—avoiding them, outwitting them, disarming them, sending them packing, and developing protective psychological armor. Sutton even teaches readers how to look inward to stifle their own inner jackass.
            Ultimately, this survival guide is about developing an outlook and personal plan that will help you preserve the sanity in your work life, and rescue all those perfectly good days from being ruined by some jerk.
 
“Thought-provoking and often hilarious . . . An indispensable resource.”—Gretchen Rubin, best-selling author of The Happiness Project and Better Than Before
 
“At last . . . clear steps for rejecting, deflecting, and deflating the jerks who blight our lives . . . Useful, evidence-based, and fun to read.”—Robert Cialdini, best-selling author of Influence and Pre-Suasion
 
A breakthrough in management thinking, “weird ideas” can help every organization achieve a balance between sustaining performance and fostering new ideas. To succeed, you need to be both conventional and counterintuitive.

Creativity, new ideas, innovation—in any age they are keys to success. Yet, as Stanford professor Robert Sutton explains, the standard rules of business behavior and management are precisely the opposite of what it takes to build an innovative company. We are told to hire people who will fit in; to train them extensively; and to work to instill a corporate culture in every employee. In fact, in order to foster creativity, we should hire misfits, goad them to fight, and pay them to defy convention and undermine the prevailing culture. Weird Ideas That Work codifies these and other proven counterintuitive ideas to help you turn your workplace from staid and safe to wild and woolly—and creative.

In Weird Ideas That Work Sutton draws on extensive research in behavioral psychology to explain how innovation can be fostered in hiring, managing, and motivating people; building teams; making decisions; and interacting with outsiders. Business practices like "hire people who make you uncomfortable" and "reward success and failure, but punish inaction," strike many managers as strange or even downright wrong. Yet Weird Ideas That Work shows how some of the best teams and companies use these and other counterintuitive practices to crank out new ideas, and it demonstrates that every company can reap sales and profits from such creativity.

Weird Ideas That Work is filled with examples, drawn from hi- and low-tech industries, manufacturing and services, information and products. More than just a set of bizarre suggestions, it represents a breakthrough in management thinking: Sutton shows that the practices we need to sustain performance are in constant tension with those that foster new ideas. The trick is to choose the right balance between conventional and "weird"—and now, thanks to Robert Sutton's work, we have the tools we need to do so.

根據美國職場霸凌研究學會 2007~2014 年所做的調查,有超過 50%的美國人說自己曾經遭遇或目擊持續的霸凌行為,但卻只有不到 1%的人承認他會不斷苛待他人,顯然很多人都無視自己的惡劣行徑,也不理會別人的感受。史丹佛大學教授羅伯.蘇頓決定在本書正面迎擊混蛋症病例,他蒐集超過 8000 封相關求救信件,提出一套實用又有條理的作戰計畫,告訴大家「這是你的事,而你並不孤單」。


掌握特效藥 職場零混蛋──


★ 逃離暴風圈-設法離開惡劣的工作環境或儘量跟混蛋保持距離,以策安全。


★ 施展隱身術-保持低調,不要興風作浪,遭惹混蛋的注意。


★ 撕下壞標籤-先別為他人貼上混蛋標籤,換個角度看事情,以不厭其煩、溫和有禮的態度應對敵人的惡毒。


★ 金鐘罩護體-蒐集實際被迫害的證據,伺機而動,結交盟友。先衡量自己有多少勝算才反擊。


★ 先照照鏡子-也許問題出在你身上?發現自己的缺點並接受其他人如何看待自己。


★ 不當喬事者-想想自己有沒有助長過混蛋的孳生,對受害者的投訴和證據視而不見?


★ 小小時光旅行-假裝已經過了一週、一年,你會以如何回應、如何對待他人為榮?這可以幫助你現在就做出對的決定。


各界贊聲支持!


雖然我們都想努力避開混蛋,但他們不免會出現在我們生活中。羅伯.蘇頓為我們列出清楚、體貼又實用的解決方法,幫助我們撐過那些令人痛苦的情境。書中收錄了最新研究和真實事例,讓我們思量再三,又經常捧腹大笑。《職場零混蛋求生術》是你絕對不可或缺的工具。 ——暢銷作家 葛瑞琴.魯賓(Gretchen Rubin)


要打造絕佳的工作環境,其中一個最大的阻礙就是那些混蛋,他們的行為會造成一個充滿敵意的工作環境,降低員工的投入心力、生產力以及忠誠度。羅伯.蘇頓寫了一本超棒的書,解釋這個問題的嚴重性,並提供處理問題的有效策略。——貝雅公司(Baird)董事長兼前任總裁 保羅.柏賽爾(Paul Purcell) 


羅伯.蘇頓非常明智、風趣。每個人的人生總會遇見幾個混蛋,而他會告訴你確切的方法,教你究竟如何處理這般不幸的現實。只要你發現自己得應付那些苛待你的人,《職場零混蛋生存術》絕對會成為你的指引。——暢銷書《安靜,就是力量》作者 蘇珊.坎恩(Susan Cain) 

¿Es usted un buen jefe? Si sus empleados pudieran escoger, ¿seguirían trabajando con usted? Y sobre todo, ¿tiene idea de cómo se siente su equipo? Robert I. Sutton plantea lo que todo jefe debería aprender de los mejores y de los peores.

El coste empresarial de los jefes ineptos y agresivos es enorme: sus equipos trabajan de manera más torpe, cometen más errores e incluso sufren más problemas cardíacos. A partir de numerosos casos y ejemplos de las más variadas empresas, Sutton muestra cómo los mejores jefes crean un entorno de trabajo eficaz y humano.

Buen jefe, mal jefe representa una herramienta única para todos aquellos que han asumido la responsabilidad de dirigir a otras personas, y una tabla de salvación para quienes tienen la desgracia de soportar a un jefe que no está a la altura.

Reseñas:
«Buen jefe, mal jefe se ha convertido en mi libro de negocios dereferencia. Ofrece numerosos principios y propuestas, refrendados por casos reales; todo jefe debería leerlo y asimilarlo.»
John Lilly, CEO de Mozilla Corporation

«Somos muy afortunados de contar con Bob Sutton. Cada una de sus afirmaciones está apoyada sobre sólidas investigaciones. Solo su esquema titulado "Jefes inteligentes frente a jefes sabios" justifica cien veces el precio del libro. Buen jefe, mal jefe es altamente recomendable.»
Tom Peters, autor de En busca de la excelencia

«Buen jefe, mal jefe contiene material de reflexión para directivos de empresas y líderes de organizaciones, tanto grandes como pequeñas. Es un libro con numerosas ideas, propuestas prácticas y cuestiones útiles para todos los jefes.»
Reuters

Stanford Üniversitesi’nden Prof. Dr. Robert I. Sutton ve Prof. Dr. Huggy Rao, büyüme yolunda ilerleyen her liderin ihtiyaç duyacağı yöntem ve stratejilerle girişimcilerin kütüphanelerindeki yerlerini almaya hazırlanıyor.

“Büyürken mükemmelliği koruyabilmek tuzaklarla dolu, acılı bir süreçtir” diyor Pixar ve Disney Animasyon Stüdyoları Başkanı Ed Catmull. Peki ya elinizde, hedeflerinize ulaşmanıza ve hayat verdiğiniz cevheri büyütmenize yardımcı olacak bir kılavuz olsaydı?

Bugüne kadar kuruluş hikâyelerini dinlediğiniz Apple, Facebook, Mozilla ve daha nice girişimin ilham verici birer markaya dönüşme yolculuklarını ve sürdürülebilir, istikrarlı bir başarıya giden gizli geçidi keşfetme zamanı geldi... Ve Stanford Üniversitesi'nden Prof. Dr. Robert I. Sutton ve Prof. Dr. Huggy Rao, işletmenizdeki mükemmellik kıvılcımını kullanarak, oyuncusu olduğunuz sektörü içine alacak mükemmellik ateşini yakmayı size öğretmek için hazır.

İkilinin yedi yıl boyunca biriktirip derledikleri vaka çalışmaları, araştırmalar, tanıklıklar ve gözlemlerden oluşan “Mükemmeli Büyütmek”, elindeki cevherin ışığını etrafındakilere yaymak ve daha iyi bir zihniyet, daha üstün yetenekler ve daha anlamlı uygulamalarla hem sektörü hem de kendisini geliştirmek isteyen işletmeler için bir başucu kitabı.

Sürdürülebilir bir başarı sağlamak ve mükemmelinizi büyütmek için Sutton ve Rao'ya kulak verin.

- Harvard Business School Okunması Zorunlu Kitaplar Listesi, 2015
- Financial Times Yılın En İyi İşletme Kitapları Listesi, 2014
- Amazon Yılın En İyi Kitapları Listesi: İş ve Yatırım, 2014
- Inc.com Yılın En İyi İş Kitapları Listesi, 2014
- The Globe & Mail Yılın En İyi 5 İş Kitabı, 2014
- Library Journal Yılın En İyi 5 İş Kitabı, 2014
Wall Street Journal Bestseller

"The pick of 2014's management books." –Andrew Hill, Financial Times

"One of the top business books of the year." –Harvey Schacter, The Globe and Mail

Bestselling author, Robert Sutton and Stanford colleague, Huggy Rao tackle a challenge that determines every organization’s success: how to scale up farther, faster, and more effectively as an organization grows. 

Sutton and Rao have devoted much of the last decade to uncovering what it takes to build and uncover pockets of exemplary performance, to help spread them, and to keep recharging organizations with ever better work practices. Drawing on inside accounts and case studies and academic research from a wealth of industries-- including start-ups, pharmaceuticals, airlines, retail, financial services, high-tech, education, non-profits, government, and healthcare-- Sutton and Rao identify the key scaling challenges that confront every organization.  They tackle the difficult trade-offs that organizations must make between whether to encourage individualized approaches tailored to local needs or to replicate the same practices and customs as an organization or program expands. They reveal how the best leaders and teams develop, spread, and instill the right mindsets in their people-- rather than ruining or watering down the very things that have fueled successful growth in the past. They unpack the principles that help to cascade excellence throughout an organization, as well as show how to eliminate destructive beliefs and behaviors that will hold them back. 

Scaling Up Excellence is the first major business book devoted to this universal and vexing challenge and it is destined to become the standard bearer in the field.
Now with a new chapter that focuses on what great bosses really do. Dr. Sutton reveals new insights that he's learned since the writing of Good Boss, Bad Boss. Sutton adds revelatory thoughts about such legendary bosses as Ed Catmull, Steve Jobs, A.G. Lafley, and many more, and how you can implement their techniques.
If you are a boss who wants to do great work, what can you do about it? Good Boss, Bad Boss is devoted to answering that question. Stanford Professor Robert Sutton weaves together the best psychological and management research with compelling stories and cases to reveal the mindset and moves of the best (and worst) bosses. This book was inspired by the deluge of emails, research, phone calls, and conversations that Dr. Sutton experienced after publishing his blockbuster bestseller The No Asshole Rule. He realized that most of these stories and studies swirled around a central figure in every workplace: THE BOSS. These heart-breaking, inspiring, and sometimes funny stories taught Sutton that most bosses - and their followers - wanted a lot more than just a jerk-free workplace. They aspired to become (or work for) an all-around great boss, somebody with the skill and grit to inspire superior work, commitment, and dignity among their charges.
As Dr. Sutton digs into the nitty-gritty of what the best (and worst) bosses do, a theme runs throughout Good Boss, Bad Boss - which brings together the diverse lessons and is a hallmark of great bosses: They work doggedly to "stay in tune" with how their followers (and superiors, peers, and customers too) react to what they say and do. The best bosses are acutely aware that their success depends on having the self-awareness to control their moods and moves, to accurately interpret their impact on others, and to make adjustments on the fly that continuously spark effort, dignity, and pride among their people.

¿Es usted un buen jefe? Si sus empleados pudieran escoger, ¿seguirían trabajando con usted? Y sobre todo, ¿tiene idea de cómo se siente su equipo? Robert I. Sutton plantea lo que todo jefe debería aprender de los mejores y de los peores.

Escucha ahora el audiolibro.

El coste empresarial de los jefes ineptos y agresivos es enorme: sus equipos trabajan de manera más torpe, cometen más errores e incluso sufren más problemas cardíacos. A partir de numerosos casos y ejemplos de las más variadas empresas, Sutton muestra cómo los mejores jefes crean un entorno de trabajo eficaz y humano.

Escucha ya Buen jefe, mal jefe, una herramienta única para todos aquellos que han asumido la responsabilidad de dirigir a otras personas, y una tabla de salvación para quienes tienen la desgracia de soportar a un jefe que no está a la altura.

Reseñas:
«Buen jefe, mal jefe se ha convertido en mi libro de negocios de referencia. Ofrece numerosos principios y propuestas, refrendados por casos reales; todo jefe debería leerlo y asimilarlo.»
John Lilly, CEO de Mozilla Corporation

«Somos muy afortunados de contar con Bob Sutton. Cada una de sus afirmaciones está apoyada sobre sólidas investigaciones. Solo su esquema titulado "Jefes inteligentes frente a jefes sabios" justifica cien veces el precio del libro. Buen jefe, mal jefe es altamente recomendable.»
Tom Peters, autor de En busca de la excelencia

«Buen jefe, mal jefe contiene material de reflexión para directivos de empresas y líderes de organizaciones, tanto grandes como pequeñas. Es un libro con numerosas ideas, propuestas prácticas y cuestiones útiles para todos los jefes.»
Reuters

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