Facility management

The importance of effective facility management in enabling organizations to function efficiently is widely recognized. The fourth edition of Total Facility Management offers a comprehensive treatment of what facility management means to owners, operators, tenants, facility managers and professional advisors, as well as containing advice on how facilities can be better managed from a number of perspectives. It consolidates current best practice, defines and develops emergent areas and offers a pathway for the future development of facility management.

The facility management body of knowledge now benefits from the publication of several national and international standards, none of which were available when earlier editions of the book were published. The opportunity has been taken to modify the structure and content of this new edition to align it with these standards to provide readers and their organizations with a comprehensive treatment of the subject. Greater emphasis has been given to facility planning, especially the briefing stage in the design of a new or refurbished facility; design for operability; stakeholder management; outsourcing; procurement; transition; performance management; environmental management; sustainability; maintenance management; information management and building information modelling (BIM). Throughout the book, the links between facility management practice and the organisation’s business objectives are emphasised.

Readers worldwide will find this fourth edition a valuable and thought-provoking blend of the principles and practice of facility management.

This guide to green 'retro-fitting' for corporate real estate, facility managers and occupiers struggling to reduce their building’s carbon footprint will help in the planning and management of a sustainable refurbishment programme.

Facilities managers have a key role in improving and maintaining a building’s sustainability credentials over its whole life – through benchmarking and developing improvement strategies, energy efficiency measures and installation of low carbon technologies, as well as through waste minimisation and appropriate material use.

The first part of the book gives the context, providing the structure and linkage between the other chapters, together with an overview on sustainable development and refurbishment projects separately and the value gained from a sustainable refurbishment.

Part 2 details the regulatory and financial drivers, together with market pressures, and provides an overview of where this is leading together with the implications for sustainable refurbishment.

Part 3 provides technical support on carbon measures, helping to determine the feasibility of good practices as part of the refurbishment. Included is a review of energy efficiency, renewable and low carbon technologies and embodied carbon to enable lifecycle carbon calculations, together with the necessary behavioural change aspects needed to embed the changes. Linkages and benefits between the technologies will be highlighted.

Part 4 reviews refurbishment from a wider environmental perspective, understanding the challenges and opportunities that exist for particular developments from a materials, water, biodiversity and transport perspective.

Throughout the book, checklists are provided on typical activities and good practice that should be performed. These are expanded through relevant case studies and examples to show-case previous good practices and lessons learnt.

The book is structured to allow a matrix approach, with Parts 3 and 4 providing the technical information necessary to deliver a sustainable refurbishment; with sector relevance and best practice with case studies throughout the book.

Now in Its Fourth Edition: Your Guide to Successful Facility Design

Overcome design and planning problems using the fourth edition of Facilities Design. Dedicated to the proper design, layout, and location of facilities, this definitive guide outlines the main design and operational problems that occur in manufacturing and service systems, explains the significance of facility design and planning problems, and describes how mathematical models can be used to help analyze and solve them. Combining theory with practice, this revised work presents state-of-the-art topics in materials handling, warehousing, and logistics along with real-world examples that emphasize the importance of modeling and analysis when determining a solution to complex facility design problems.

What’s New in the Fourth Edition:

The latest version introduces new material that includes handling equipment and systems, and presents relevant case studies in each and every chapter. It also provides access to Layout-iQ software, data files for many of the numerical examples that are contained throughout the book, and PowerPoint files for various chapters.

Additionally, the author:

  • Describes tools commonly used for presenting layout designs
  • Presents traditional models for facility layout including the popular systematic layout planning (SLP) model in detail
  • Provides a layout project involving the SLP model
  • Covers group technology and cellular manufacturing at the elementary level
  • Includes a project and case study on machine grouping and layout
  • Considers next-generation factory layouts
  • Discusses analytical queuing and queuing network models, and more

Facilities Design, Fourth Edition explains the ins and outs of facility planning and design. A reference for both student and professional, the book addresses facilities design and layout problems in manufacturing systems and covers layout, logistics, supply chain, warehousing, and materials handling.

Please visit the author’s website for ancillary materials: http://sundere.okstate.edu/downloadable-software-programs-and-data-files.

Facility Integrity Management: Effective Principles and Practices for the Oil, Gas and Petrochemical Industries presents the information needed to completely understand common failures in the facility integrity management process. By understanding this more comprehensive approach, companies will be able to better identify shortcomings within their respective system that they did not realize existed. To introduce this method, the book provides managers and engineers with a model that ensures major process incidents are avoided, aging facilities are kept in a safe and reliable state and are operating at maximum levels, and any gaps within the integrity management system are identified and addressed, such as the all too common fragmented reliability programs.

The book approaches oil and gas facility management from a universal perspective, effectively charting out existing oil and gas facilities and their associated work processes, including maintenance, operations, and reliability, and then reconstructs them in order to optimize the way integrity is managed, creating a synergy across the various elements.

Easy to read, packed with practical applications applied to real process plant scenarios such as key concepts, process flow charts, handy checklists, real-world case studies and a dictionary, provides a high quality guide for a breakdown free facility, maximizing productivity and return to shareholders.

  • Helps readers gain a practical and industry specific approach to facility integrity management supported with real-world case studies from oil, gas, and petrochemical facility locations
  • Presents a facility integrity excellence model, a holistic approach for oil and gas companies to drive towards integrity assurance unit monitoring, creating a failure-free environment
  • Identifies and addresses failure of facility processes and equipment before the onset of performance degradation, keeping equipment maintenance costs low and reliability high
Managing Facilities provides a clear introduction to the concepts, development and application of managing facilities in hotels. Premises and services operations management are considered through the application of generic management techniques.

In hotels, buildings, land, assets, people and services are essential resources which need to be managed to meet organizational objectives. Through practical techniques and examples, Jowett and Jones show how these facilities can be continuously improved to increase competitiveness and meet the ever changing needs of the customer.

Managing Facilities is:
· the only UK book to reflect modern facilities management practices in hospitality
· full of practical examples
· a reference source and introduction in one format

Managing Facilities is a concise guide for hotel, hospitality and facilities managers. It is also an excellent text for undergraduate and postgraduate students of hospitality management.

Val Jowett MSc FHCIMA is Principal Lecturer at Leeds Metropolitan University and has taught Accommodation Management, and now Facilities Management, for over 25 years. In her earlier career she worked for British Transport hotels and then in Domestic Services Management in the N.H.S. She has taught in the USA and India and now manages a series of developmental initiatives which centre around NVQs, mentoring and careers development learning.

Christine Jones BA MIMgt MHCIMA is the Head of School of Business and Professional Studies at Burton Upon Trent College. She has a wide range of occupational and research experience in the hospitality industry and has held teaching posts in a number of Further and Higher Educational establishments.
An Updated Guide to Establishing Cutting-Edge Operations and Maintenance Procedures for Today's Complex Facilities

An essential on-the-job resource, Facility Manager's Maintenance Handbook presents step-by-step coverage of the planning, design, and execution of operations and maintenance procedures for structures, equipment, and systems in any type of facility. This career-building reference provides the tools needed to streamline facility management processes...reduce operational costs...and ensure the effective utilization, maintenance, repair, and renovation of existing physical assets.

Now with 40% new information, this Second Edition includes brand-new chapters on emergency response procedures...maintenance operations benchmarking...capital and operational budgets management...boiler and steam plant operations... and other vital topics. The only book of its kind to cover both operations and maintenance, the updated Facility Manager's Maintenance Handbook features:

  • Updated information on mechanical equipment and systems maintenance
  • The latest fire protection procedures
  • A comprehensive account of building codes
  • Guidance on hazardous materials handling
  • Excellent preparation for the IFMA Certified Facility Manager (CFM) qualification

Inside This State-of-the-Art Facility Management Resource

• Part 1: Organizing for Maintenance Operations • Part 2: Facility Operations and Maintenance • Operations Plans • Maintenance Plans • Part 3: Equipment and Systems Operations • Maintenance o Part 4: Facilities Emergency Preparedness o Part 5: Capital Investment
A new paradigm in facility management

A unique, just-in-time resource from profession leader Eric Teicholz, Facility Design and Management Handbook empowers you to make your facility state of the art. Packed with tips from U.S. and international case studies from government, health care, retail, finance, manufacturing, and academia, this guide gives you access to the productivity tools, technologies, and stratagems that have revolutionized the field in the last five years, helping you to:
Find the best, most cost-effective solutions for issues from “greenness” and sustainability to disaster recovery and technology integration
Use new tools for space and asset allocation, project management, process coordination, and systems integration
Improve accuracy in financial forecasting, budgeting, architectural and interior design planning, and market research
Create cost-effective “smart” buildings with state-of-the art security, energy management, lighting strategies, and maintenance efficiency
Discover innovative solutions for human resources needs
Integrate the Internet into your management program
Automate nearly all your tasks for major productivity gains
Apply benchmarking standards and other measurements that demonstrate and assure facility management productivity

Accompanying time-saving, efficiency-boosting CD-ROM is loaded with sample documents—from budgets, schedules, plans to cost-benefit analyses, checklists, forms and audits; standards for communications and database, integration, building and construction, CAD conventions; Web links and other resources.

sectors including offices, retail and manufacturing. It explains the facilities manager’s role in incorporating sustainability into the whole life-cycle of a building – from initial briefing to final disposal.

The book takes a structured approach:
• masterplanning and real estate (acquisitions and disposals)
• design
• construction and commissioning
• refurbishment, fit-out and project management
• maintenance
• operation
• occupant satisfaction.

Sustainable Practice for the Facilities Manager fills a the gap between the policy-level sustainability books and the detailed technical documents by focusing on the ‘what’ and ‘how’ of planning and implementing sound environmental management practices in the context of FM operations.

It covers policy and trends on global, European and UK levels affecting businesses; compliance requirements for organisations - including some sector-specific areas; and best practice, with good and bad case studies showing the business benefits of incorporating sustainable practice into day-to-day activities.

The book is for:
• facilities management professionals
• public and private organisations owning properties
• property companies
• institutional investors
• building services or supplier organisations
and will help you deliver an improved operationally performing facility.


Sunil Shah – Technical Director and Head of Sustainability, Jacobs
Sunil has over eight years consultancy experience within the built environment, reviewing lifecycle environmental and social impacts from facilities. He has experience in a number of sectors, providing strategic consultancy support for clients including GlaxoSmithKline, BP, BAA, HM Prison Service, Pfizer and London Fire Brigade.

Sunil has most recently been involved in supporting the inclusion of facilities management within the DTI’s Sustainable Construction Strategy.

A practical look at extending the value of Building Information Modeling (BIM) into facility management—from the world's largest international association for professional facility managers

Building owners and facility managers are discovering that Building Information Modeling (BIM) models of buildings are deep reservoirs of information that can provide valuable spatial and mechanical details on every aspect of a property. When used appropriately, this data can improve performance and save time, effort, and money in running and maintaining the building during its life cycle. It can also provide information for future modifications. For instance, a BIM could reveal everything from the manufacturer of a light fixture to its energy usage to maintenance instructions.

BIM for Facility Managers explains how BIM can be linked to facility management (FM) systems to achieve very significant life-cycle advantages. It presents guidelines for using BIM in FM that have been developed by public and private owners such as the GSA. There is an extensive discussion of the legal and contractual issues involved in BIM/FM integration. It describes how COBie can be used to name, capture, and communicate FM-related data to downstream systems. There is also extensive discussion of commercial software tools that can be used to facilitate this integration.

This book features six in-depth case studies that illustrate how BIM has been successfully integrated with facility management in real-life projects at:

  • Texas A&M Health Science Center
  • USC School of Cinematic Arts
  • MathWork's new campus
  • Xavier University
  • State of Wisconsin Facilities
  • University of Chicago Library renovation

BIM for Facility Managers is an indispensable resource for facility managers, building owners, and developers alike.

Governments across the globe are setting targets for reducing their carbon emissions. For example, the UK Government has committed to an eighty per cent reduction by 2050, when twenty-eight million buildings that currently exist will still be standing; this represents a challenge to improve the energy efficiency of more than one building per minute between now and 2050! This is a problem that needs tackling worldwide and is a challenge to both the refurbishment sector of the global construction industry and to those who own and operate existing buildings.

Sustainable Retrofit and Facilities Management provides comprehensive guidance to those involved in the refurbishment and management of existing buildings on minimizing carbon emissions, water consumption and waste to landfill, along with enhancing the long term sustainability of a building. Practical guidance is provided on measures that can be used to improve the efficiency and sustainability of existing buildings, through both good management and refurbishment. Also explored is the relationship between the refurbishment of existing buildings, facility management and the wider community infrastructure. The book looks at management tools such as post occupancy evaluation, building health checks, energy management software, green building management toolkits and green leases. Illustrated throughout with case studies and examples of best practice, this is a must-have handbook for engineers, architects, developers, contractors and facility managers.

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