Some such initiatives have as their goal the monetisation and trading of knowledge in the form of intellectual assets. Others seek to create networks for pooling and exchange of knowledge. Together, these initiatives can be referred to as “knowledge networks and markets” (KNMs). This report considers the development of such KNMs and examines the impact of current initiatives and the possible options for governments, working with the private sector, to improve innovation efficiency and effectiveness.
Improving the interoperability of knowledge resources is fundamental to the creation of a necessary shared infrastructure for efficient KNM to emerge, as is related sustainable funding and policy clarity. Governments can play a vital catalytic role in improving the productivity of KNMs through such infrastructure development and encouragement of associated social networking. the report makes suggestions for some priority actions based on existing case studies.
To aid this adaptation key areas of the handbook have been highlighted for “Country Specific Insertions”. While the aim of this handbook is to raise the awareness of tax examiners and tax auditors about the possible implications of transactions or activities related to money laundering and tax crimes, the handbook is not meant to replace domestic policies and procedures.
The DAC Guidelines on Strategies for Sustainable Development aim to provide guidance for development co-operation agencies in their efforts to assist developing countries towards sustainable development. They should also be of value to policy-makers, planners and development practitioners, as well as to academics, students and development analysts in all countries.
Overall, the review shows that the Internet economy has now reached a point where it has become a new source of growth, with the potential to boost the whole economy, to foster innovation, competitiveness and user participation, and to contribute effectively to the prosperity of society as a whole.
Please note that this title is only available on line, in pdf format.
After a brief introduction to the PISA assessment, the book presents three chapters, including PISA questions for the reading, mathematics and science tests, respectively. Each chapter presents an overview of what exactly the questions assess. The second section of each chapter presents questions which were used in the PISA 2000, 2003 and 2006 surveys, that is, the actual PISA tests for which results were published. The third section presents questions used in trying out the assessment. Although these questions were not used in the PISA 2000, 2003 and 2006 surveys, they are nevertheless illustrative of the kind of question PISA uses. The final section shows all the answers, along with brief comments on each question.
It is essential for long-term world prosperity that countries' commitment to trade and investment liberalisation be sustained. To be credible, that commitment must be rooted in and enjoy broad public support and understanding. This makes it all the more important to communicate what trade and investment liberalisation can and cannot do and be held responsible for.
Trade and investment liberalisation is not painless. It should not be viewed as a cure-all nor presented as an end in itself. It is, however, an essential component of any coherent set of policies aimed at helping societies adjust to - and take advantage of - technology-driven transformations whose pace and depth are unprecedented.
The stakes are high. This book examines the various channels through which open markets deliver considerable benefits to societies and their citizens; recalls the real pocket-book costs of protectionism; and addresses the full range of concerns that feature prominently in ongoing discussions over the effects of market liberalisation on employment, income distribution, environmental protection and national sovereignty.
A central message of this book is that liberalisation forms part of the solution to the concerns of citizens, rather than being their root cause. The book's comprehensive treatment of the ins and outs of trade and investment liberalisation should make an important contribution to the public debate. It is essential reading for public officials, business leaders and private citizens who wish to take an active part in it.
While successful contract-farming schemes exist for export crops, they remain rare for food crops. Greater involvement of the private sector in designing and implementing such food-crop commercialisation programmes could develop viable local food industries. Existing international financing facilities such as the Enhanced Private Sector Assistance (EPSA) for Africa should get full use. Whether Africa can unleash the potential of commercial agriculture in the coming decades also depends in no small part on the continuous and effective support of the international development community.
The findings summarised in this volume can serve as building blocks for further international discussions on fostering agro-based private-sector development and lifting smallholders out of poverty.
Why do schools collapse even during moderate earthquakes? Experts agree that many collapse due to avoidable errors in design and construction. Often, the needed technology is not applied and laws and regulations are not sufficiently enforced. Application of existing knowledge can significantly lower the seismic risk of schools and help prevent further injury and death of school occupants during earthquakes. Moreover, this can be accomplished at reasonable cost and within a reasonable period.
Keeping Schools Safe in Earthquakes presents expert knowledge, opinions and experiences, and provides valuable insight into the scope of problems involved in protecting schools and their occupants. Its recommendations are a call to action to all governments in OECD and partner countries to help facilitate their implementation.
The guide has been designed to support all revenue bodies, from those that are in the early stages of developing comprehensive service delivery programs to those with mature programs in place. While it focuses on the revenue body’s role in tax administration it acknowledges that some revenue bodies have a broader set of responsibilities, for example, in the administration of some social policies. This guide has not explored how such roles should integrate at a broader demand management level and revenue bodies will need to assess this issue, if relevant, having regard to their individual circumstances.
Along with the 1993 SNA, Updates and Amendments supports the implementation of international standards of national accounting and provides the methodological basis for improving the international comparability of national accounts data. The publication contains the text of the 1993 SNA that has been updated as a result of the adoption of new international standards for the statistical measurement of financial derivatives. It also includes four functional classifications that were fully elaborated and updated after the 1993 SNA was published. It also provides for the first time a glossary of terms and definitions.
Languages: [Arabic]; [Chinese]; [English]; [Russian]; [Spanish]
The OECD’s 2nd World Forum on Statistics, Knowledge and Policy 'Measuring and Fostering the Progress of Societies' held in Istanbul in June 2007 brought together a diverse group of leaders from more than 130 countries to debate these issues. These proceedings contain 40 papers presented at the Forum.
This full set of guidance on conflict prevention to date from the Development Assistance Committee (DAC) includes the 2001 Supplement and the ground-breaking 1997 Guidelines. This work marks a reaffirmation of the international community’s commitment to work together across government systems to improve their analyses of violent conflicts and establish more coherent policies.
“... We are promoting the consideration of conflict prevention in development assistance strategies with a view to achieving quicker and better co-ordinated assistance strategies – including the Heavily Indebted Poor Countries (HPIC) initiative – and ensuring a smooth transition from relief to post-conflict development. A significant example of such consideration is the April 2001 OECD/DAC Supplement to the 1997 Guidelines on Conflict, Peace and Development Co-operation.”
– Excerpt from the Conclusions of the G-8 Foreign Ministers’ meeting, July 2001.
Since 1997, the OECD has carried out a series of country reviews based on the Principles, which have documented progress in the reviewed countries. Twenty OECD countries have been reviewed. The reviews have been multidisciplinary, covering the broader economic context, competition policy, market openness, sectoral reforms and not least, the development of regulatory policies, institutions and tools to build up capacities for a high quality rule-making environment supportive of economic growth and specific policy goals. This work has been complemented by the specific research of the OECD secretariat and others on issues such as the link between product market reforms and economic performance. Ample material is now available to take stock of the progress made in OECD countries and to reflect on the continued relevance of the 1997 Principles.
This report integrates more detailed papers prepared for the committees and working parties responsible for regulatory management, competition policy and trade, as well as relevant papers prepared for the Economic Policy Committee.
The Guidelines establish that firms should respect human rights in every country in which they operate. Companies should also respect environmental and labour standards, for example, and have appropriate due diligence processes in place to ensure this happens. These include issues such as paying decent wages, combating bribe solicitation and extortion, and the promotion of sustainable consumption.
The Guidelines are a comprehensive, non-binding code of conduct that OECD member countries and others have agreed to promote among the business sector. A new, tougher process for complaints and mediation has also been put in place.
This report aims to clarify what is now known about human capital and how it can be measured. It responds to a request by governments represented in the OECD Council "to develop an initial set of indicators of human capital investment based on existing data, analyse areas where significant gaps remain in internationally comparable data, identify the cost of development of data collection for new measures and performance indicators, and report to Ministers in 1998".
Featuring more than 140 charts, 230 tables, and 100 000 figures, Education at a Glance provides key information on the ouput of educational institutions; the impact of learning across countries; the financial and human resources invested in education; access, participation and progression in education, and the learning environment and organisation of schools.
In the 2012 edition, new indicators focus on:
• the effect of the global economic crisis on education expenditures;
• the state of early childhood education systems around the world;
• intergenerational mobility in higher education among different socio-economic groups;
• the impact of education on macroeconomic outcomes, such as GDP;
• the specific factors that influence the level of education spending in different countries;
• career expectations among boys and girls at age 15, as compared to higher education graduation rates by field;
• the makeup of the teaching force in different countries and training requirements to enter the teaching profession; and
• the impact of examinations on access to secondary and higher education.
The ExcelTM spreadsheets used to create the tables and charts in Education at a Glance are available via the StatLinks provided throughout. The tables and charts, as well as the complete OECD Online Education Database, are freely available via the OECD Education website at www.oecd.org/edu/eag2012.
Key evaluation principles are set out, including the ‘Six Steps to Heaven’ approach. These principles are illustrated with examples of evaluations of national, regional and local programmes that can be explored further by the reader.
The publication focuses not only on the evaluation of individual policies and programmes, but also on peer review evaluations and assessment of the impact of SMEs and entrepreneurship of mainstream programmes that do not have business development as their principal aim. This book complements other existing guidelines, as it focusses particularly on problem situations and exceptions to the general rules.
This Manual presents the theoretical foundations to productivity measurement, and discusses implementation and measurement issues. The text is accompanied by empirical examples from OECD countries and by numerical examples to enhance its readability. The Manual also offers a brief discussion of the interpretation and use of productivity measures.
The very idea of a modern metropolis evokes visions of bustling sidewalks, vital mass transit, and a vibrant, pedestrian-friendly urban core. But in the typical American city, the car is still king, and downtown is a place that's easy to drive to but often not worth arriving at.
Making walkability happen is relatively easy and cheap; seeing exactly what needs to be done is the trick. In this essential new book, Speck reveals the invisible workings of the city, how simple decisions have cascading effects, and how we can all make the right choices for our communities.
Bursting with sharp observations and real-world examples, giving key insight into what urban planners actually do and how places can and do change, Walkable City lays out a practical, necessary, and eminently achievable vision of how to make our normal American cities great again.
Not in my backyard -- that's the refrain commonly invoked by property owners who oppose unwanted development. Such words assume a special ferocity when the development in question is public housing. Lisa Belkin penetrates the prejudices, myths, and heated emotions stirred by the most recent trend in public housing as she re-creates a landmark case in riveting detail, showing how a proposal to build scattered-site public housing in middle-class neighborhoods nearly destroyed an entire city and forever changed the lives of many of its citizens.
-- Public housing projects are being torn down throughout the United States. What will take their place? Show Me a Hero explores the answer.
-- An important and compelling work of narrative nonfiction in the tradition of J. Anthony Lukas's Common Ground.
-- A sweeping yet intimate group portrait that assesses the effects of public policy on individual human lives.
Frederick Law Olmsted is arguably the most important historical figure that the average American knows the least about. Best remembered for his landscape architecture, from New York's Central Park to Boston's Emerald Necklace to Stanford University's campus, Olmsted was also an influential journalist, early voice for the environment, and abolitionist credited with helping dissuade England from joining the South in the Civil War. This momentous career was shadowed by a tragic personal life, also fully portrayed here.Most of all, he was a social reformer. He didn't simply create places that were beautiful in the abstract. An awesome and timeless intent stands behind Olmsted's designs, allowing his work to survive to the present day. With our urgent need to revitalize cities and a widespread yearning for green space, his work is more relevant now than it was during his lifetime. Justin Martin restores Olmsted to his rightful place in the pantheon of great Americans.
Just a couple of decades ago, we took it for granted that inner cities were the preserve of immigrants and the poor, and that suburbs were the chosen destination of those who could afford them. Today, a demographic inversion is taking place: Central cities increasingly are where the affluent want to live, while suburbs are becoming home to poorer people and those who come to America from other parts of the world. Highly educated members of the emerging millennial generation are showing a decided preference for urban life and are being joined in many places by a new class of affluent retirees.
Ehrenhalt shows us how the commercial canyons of lower Manhattan are becoming residential neighborhoods, and how mass transit has revitalized inner-city communities in Chicago and Brooklyn. He explains why car-dominated cities like Phoenix and Charlotte have sought to build twenty-first-century downtowns from scratch, while sprawling postwar suburbs are seeking to attract young people with their own form of urbanized experience.
The Great Inversion is an eye-opening and thoroughly engaging look at our urban society and its future.
From the Hardcover edition.
In recent decades, the world has seen an unprecedented shift of people from the countryside into cities. As Steve Inskeep so aptly puts it, we are now living in the age of the "instant city," when new megacities can emerge practically overnight, creating a host of unique pressures surrounding land use, energy, housing, and the environment. In his first book, the co-host of Morning Edition explores how this epic migration has transformed one of the world's most intriguing instant cities: Karachi, Pakistan.
Karachi has exploded from a colonial port town of 350,000 in 1941 to a sprawling metropolis of at least 13 million today. As the booming commercial center of Pakistan, Karachi is perhaps the largest city whose stability is a vital security concern of the United States, and yet it is a place that Americans have frequently misunderstood.
As Inskeep underscores, one of the great ironies of Karachi's history is that the decision to divide Pakistan and India along religious lines in 1947 only unleashed deeper divisions within the city-over religious sect, ethnic group, and political party. In Instant City, Inskeep investigates the 2009 bombing of a Shia religious procession that killed dozens of people and led to further acts of terrorism, including widespread arson at a popular market. As he discovers, the bombing is in many ways a microcosm of the numerous conflicts that divide Karachi, because people wondered if the perpetrators were motivated by religious fervor, political revenge, or simply a desire to make way for new real estate in the heart of the city. Despite the violence that frequently consumes Karachi, Inskeep finds remarkable signs of the city's tolerance, vitality, and thriving civil society-from a world-renowned ambulance service to a socially innovative project that helps residents of the vast squatter neighborhoods find their own solutions to sanitation, health care, and education.
Drawing on interviews with a broad cross section of Karachi residents, from ER doctors to architects to shopkeepers, Inskeep has created a vibrant and nuanced portrait of the forces competing to shape the future of one of the world's fastest growing cities.
"I am proud to call myself a straphanger," writes Taras Grescoe. The perception of public transportation in America is often unflattering—a squalid last resort for those with one too many drunk-driving charges, too poor to afford insurance, or too decrepit to get behind the wheel of a car. Indeed, a century of auto-centric culture and city planning has left most of the country with public transportation that is underfunded, ill maintained, and ill conceived. But as the demand for petroleum is fast outpacing the world's supply, a revolution in transportation is under way.
Grescoe explores the ascendance of the straphangers—the growing number of people who rely on public transportation to go about the business of their daily lives. On a journey that takes him around the world—from New York to Moscow, Paris, Copenhagen, Tokyo, Bogotá, Phoenix, Portland, Vancouver, and Philadelphia—Grescoe profiles public transportation here and abroad, highlighting the people and ideas that may help undo the damage that car-centric planning has done to our cities and create convenient, affordable, and sustainable urban transportation—and better city living—for all.
A Prayer for the City is acclaimed journalist Buzz Bissinger's true epic of Philadelphia mayor Ed Rendell, an utterly unique, unorthodox, and idiosyncratic leader willing to go to any length for the sake of his city: take unions head on, personally lobby President Clinton to save 10,000 defense jobs, or wrestle Smiley the Pig on Hot Dog Day—all the while bearing in mind the eternal fickleness of constituents whose favor may hinge on a missed garbage pick-up or an overzealous meter maid. It is also the story of citizens in crisis: a woman fighting ceaselessly to give her great-grandchildren a better life, a father of six who may lose his job at the Navy Shipyard, and a policy analyst whose experiences as a crime victim tempt her to abandon her job and ideals. "Fascinating, humane" (The New Yorker) and alive with detail and insight, A Prayer for the City describes the rare combination of political courage and optimism that may be the only hope for America's urban centers.
Their coverage is both comprehensive and cutting edge, not just including all the basic topics (OT, budgeting, HRM), but also reflecting new realities in public administration:
Innovations in e-government
The importance of new technology
Changes in intergovernmental relations, especially the emphasis on inter-local and shared regional resources
Public performance and accountability initiatives
Public Administrationhas been crafted with student appeal in mind. Each of the book's 14 chapters is generously and colorfully illustrated with cartoons, quotes, and artwork--all reinforcing the book's theme that the field of PA is rooted in the cultural and political world. Each chapter is also supported with a listing of key terms, exercises, and additional resources.
Kerr locates the origins of today's shelter system in the era that followed the massive railroad rebellions of 1877. From that period through the Great Depression, business and political leaders sought to transform downtown Cleveland to their own advantage. As they focused on bringing business travelers and tourists to the city and beckoned upper-income residents to return to its center, they demolished two downtown working-class neighborhoods and institutionalized a shelter system to contain and control the unhoused and unemployed. The precedents from this period informed the strategies of the post-World War II urban renewal era as the "new urbanism" of the late twentieth century.
The efforts of the city's elites have not gone uncontested. Kerr documents a rich history of opposition by people at the margins whose organized resistance and everyday survival strategies have undermined the grand plans crafted by the powerful and transformed the institutions designed to constrain the lives of the homeless.
"A tightly argued, effectively researched, and well-written book. Kerr successfully brings the voices of the unhoused and unemployed into his story at every turn, making a convincing case for their role in altering, if rarely determining, policy."---Mark E. Santow, coauthor of Social Security and the Middle Class Squeeze
"One of the most robust portraits available of homelessness both as an institutional-spatial condition and as a human experience that changes over time."---Joseph Heathcott, coeditor of Beyond the Ruins: The Meanings of Deindustrialization
This book offers a unique critical assessment of the contribution of the growth machine thesis to research in urban political economy. Written from an interdisciplinary and international perspective, it brings together leading urban studies scholars. These contributors explore three organizing themes: urban growth, discourse and ideology; new dimensions of urban politics; and the growth machine in comparative perspective. These themes not only provide the focus for the critical examinations of the growth machine thesis, but also offer exciting new ways of thinking about and researching urban politics and local economic development.
As Harvey Molotch himself notes in this book’s concluding chapter, “The growth machine idea makes a substantive argument about the empirical substance of U.S. urban regimes. It asserts that virtually every city (and state) government is a growth machine and long has been. It asserts that this puts localities in chronic competition with one another in ways that harm the vast majority of their citizens as well as their environments. It anticipates an ideological structure that naturalizes growth goals as a background assumption of civic life. In a social science realm where successful empirical generalizations have been few, the growth machine idea robustly and usefully describes reality.”
Contributors include Thabit Abu-Rass, Keith Bassett, Mark Boyle, Allan Cochrane, Kevin R. Cox, Kyle Crowder, Melissa R. Gilbert, Bob Jessop, Andrew Kirby, Mickey Lauria, Helga Leitner, John R. Logan, Harvey Molotch, Jamie Peck, Stephanie Pincetl, Eric Sheppard, John Rennie Short, Adam Tickell, Rachel Bridges Whaley, and Andrew Wood.
Topics covered include land use and urban design, transportation, ecological planning and restoration, energy and materials use, economic development, social and environmental justice, and green architecture and building. All sections have a concise editorial introduction that places the selection in context and suggests further reading. Additional sections cover tools for sustainable development, international sustainable development, visions of sustainable community and case studies from around the world. The book also includes educational exercises for individuals, university classes, or community groups, and an extensive list of recommended readings.
The anthology remains unique in presenting a broad array of classic and contemporary readings in this field, each with a concise introduction placing it within the context of this evolving discourse. The Sustainable Urban Development Reader presents an authoritative overview of the field using original sources in a highly readable format for university classes in urban studies, environmental studies, the social sciences, and related fields. It also makes a wide range of sustainable urban planning-related material available to the public in a clear and accessible way, forming an indispensable resource for anyone interested in the future of urban environments.
Drawing on cutting-edge research in the social sciences, the contributors explore optimal ways to manage the modern city and propose solutions to today's most pressing urban problems. Topics include the urban economy, transportation, housing and open space, immigration, race, the impacts of poverty on children, education, crime, and financing and managing services. The contributors show how to make cities work for diverse urban constituencies, and why we still need cities despite the many challenges they pose. Making Cities Work brings the latest findings in urban economics to policymakers, researchers, and students, as well as anyone interested in urban affairs.
In addition to the editor, the contributors are David Card, Philip J. Cook, Janet Currie, Edward L. Glaeser, Joseph Gyourko, Richard J. Murnane, Witold Rybczynski, Kenneth A. Small, and Jacob L. Vigdor.
Jay S. Levy brings us a new educationalresource entitled "Homeless Outreach & Housing First: LessonsLearned." This monograph features three written works onhomelessness inclusive of an article on moral, fiscal, andquality of life considerations, a new story entitled "Ronald'sNarrative: The Original Housing First," and an interview thatwas originally featured in "Recovering The Self: A Journal ofHope and Healing." These three documents provide a rich andfertile resource for learning, reflecting, and informing neededaction that promotes high quality outreach services andhousing stabilization for the most vulnerable among us.The Reader will...
Learn about the positive measurable impact of a HousingFirst approach and its moral, fiscal, and quality of lifeimplications.Explore the relationship between Homeless Outreach andHousing First, as well as understand the five basic pretreatmentprinciples that can be applied to both.Learn how to utilize a Pretreatment Approach with individualsexperiencing major mental illness and addiction.Understand how to better integrate Housing First andHomeless Outreach initiatives with homelessness policy.
Praise for Jay S. Levy
"This is one of the best guides I have read about workingwith the underserved and homeless. I wonder why all citiesdon't put it into place? How we approach our homelesscan defi nitely make a diff erence. Sometimes it's not in thetechniques, but in the attitude of the case manager."--Carol S. Hoyer, PhD, for Reader Views
Learn more at www.JaySLevy.comFrom Loving Healing Press www.LHPress.com
The volume’s essays include an investigation of representation and self-stylization in the city, an ethnographic examination of friction zones and practices of social reproduction in inner-city Johannesburg, and a discussion of the economic and literary relationship between Johannesburg and Maputo, Mozambique’s capital. One contributor considers how Johannesburg’s cosmopolitan sociability enabled the anticolonial projects of Mohandas Ghandi and Nelson Mandela. Journalists, artists, architects, writers, and scholars bring contemporary Johannesburg to life in ten short pieces, including reflections on music and megamalls, nightlife, built spaces, and life for foreigners in the city.
Contributors: Arjun Appadurai, Carol A. Breckenridge, Lindsay Bremner, David Bunn, Fred de Vries, Nsizwa Dlamini, Mark Gevisser, Stefan Helgesson, Julia Hornberger, Jonathan Hyslop, Grace Khunou, Frédéric Le Marcis, Xavier Livermon, John Matshikiza, Achille Mbembe, Robert Muponde, Sarah Nuttall, Tom Odhiambo, Achal Prabhala, AbdouMaliq Simone
As New York City’s transportation commissioner, Janette Sadik-Khan managed the seemingly impossible and transformed the streets of one of the world’s greatest, toughest cities into dynamic spaces safe for pedestrians and bikers. Her approach was dramatic and effective: Simply painting a part of the street to make it into a plaza or bus lane not only made the street safer, but it also lessened congestion and increased foot traffic, which improved the bottom line of businesses. Real-life experience confirmed that if you know how to read the street, you can make it function better by not totally reconstructing it but by reallocating the space that’s already there.
Breaking the street into its component parts, Streetfight demonstrates, with step-by-step visuals, how to rewrite the underlying “source code” of a street, with pointers on how to add protected bike paths, improve crosswalk space, and provide visual cues to reduce speeding. Achieving such a radical overhaul wasn’t easy, and Streetfight pulls back the curtain on the battles Sadik-Khan won to make her approach work. She includes examples of how this new way to read the streets has already made its way around the world, from pocket parks in Mexico City and Los Angeles to more pedestrian-friendly streets in Auckland and Buenos Aires, and innovative bike-lane designs and plazas in Austin, Indianapolis, and San Francisco. Many are inspired by the changes taking place in New York City and are based on the same techniques. Streetfight deconstructs, reassembles, and reinvents the street, inviting readers to see it in ways they never imagined.
From the Trade Paperback edition.
What they could not imagine -- and what they would soon discover -- was the enormity of the task at Ground Zero. Four hundred million pounds of steel; 600,000 square feet of broken glass; and 2,700 vertical feet of building had been reduced to a pile of burning debris covering sixteen acres. Charlie, Bobby, and hundreds of other construction workers, many of whom had helped to build the Twin Towers, were the only ones qualified to safely handle the devastation.
Everyone working the site faced the looming danger of the collapse of the slurry wall protecting lower Manhattan from the waters of the Hudson River, the complexity of shifting tons of steel without losing additional lives, and the day-to-day challenge and emotional strain of recovering victims. Charlie Vitchers became the go-to guy for the hundreds of people and numerous agencies laboring to clean up Ground Zero. What he and Bobby Gray make dramatically evident is how the job of dismantling the remaining ruins and restoring order to the site was far more complex and dangerous than constructing the tallest buildings in the world.
With stunning full-color photographs donated by Joel Meyerowitz -- a celebrated and award-winning artist and the only non-newsroom photographer allowed access to the site -- and first-person oral accounts of the tragedy from the morning of the attack to the Last Column ceremony, Nine Months at Ground Zero is a harrowing but ultimately redemptive story of forthright and heroic service.