"The book is a must-read for all supply chain managers seeking to drive down costs and improve profits and must be read before any investment is made in your supply chain. Get copies for your controller and all senior managers...this book lays it all out."
-- DR. RICHARD LANCIONI, Chair, Marketing & Supply Chain Management, Fox School of Business, Temple University
This practical guide reveals how to identify and eliminate waste in your organization's supply chain and logistics function. Lean Supply Chain and Logistics Management provides explanations of both basic and advanced Lean tools, as well as specific Lean implementation opportunities. The book then describes a Lean implementation methodology with critical success factors. Real-world examples and case studies demonstrate how to effectively use this powerful strategy to realize significant, long-term improvements and bottom-line savings.
* Using Lean to energize your supply chain * The eight wastes * Lean opportunities and JIT in supply chain and logistics * Lean tools and warehouse * Global lean supply chain and logistics * Lean opportunity assessment, value stream mapping, and Kaizen event management * Best-in-class use of technology with Lean * Metrics and measurement * Education and training
Valuable training slides are available for download.
Today manufacturers need kaizen’s continuous productivity improvement and waste reduction techniques more than ever. Kaizen and Kaizen Event Implementation provides specific, detailed solutions that have proven successful in real manufacturing environments.
Ortiz, author of the best-selling Lessons from a Lean Consultant, covers every element of a successful kaizen program and offers techniques for implementing several key kaizen events. Drawing on his unsurpassed, in-the-trenches experience, he shares powerful insights into changing cultures, gaining management buy-in, training, reporting, follow-up, and much more. Whether you’re a plant manager, director, engineer, or quality specialist, this book will help you make kaizen work.
Avoid common implementation mistakes Find the right champion and establish an effective steering committee Create timelines, select teams and leaders, and define objectives Use kaizen events to implement 5S, standard work, Kanban, and new line designs Includes a chapter-length case study from a real manufacturing firm
Design for Six Sigma (DFSS) offers engineers powerful opportunities to develop more successful systems, software, hardware, and processes. In Applying Design for Six Sigma to Software and Hardware Systems , two leading experts offer a realistic, step-by-step process for succeeding with DFSS. Their clear, start-to-finish roadmap is designed for successfully developing complex high-technology products and systems that require both software and hardware development.
Drawing on their unsurpassed experience leading Six Sigma at Motorola, the authors cover the entire project lifecycle, from business case through scheduling, customer-driven requirements gathering through execution. They provide real-world examples for applying their techniques to software alone, hardware alone, and systems composed of both. Product developers will find proven job aids and specific guidance about what teams and team members need to do at every stage.
Using this book’s integrated, systems approach, marketers, software professionals, and hardware developers can converge all their efforts on what really matters: addressing the customer’s true needs.
Learn how toEnsure that your entire team shares a solid understanding of customer needs Define measurable critical parameters that reflect customer requirements Thoroughly assess business case risk and opportunity in the context of product roadmaps and portfolios Prioritize development decisions and scheduling in the face of resource constraints Flow critical parameters down to quantifiable, verifiable requirements for every sub-process, subsystem, and component Use predictive engineering and advanced optimization to build products that robustly handle variations in manufacturing and usage Verify system capabilities and reliability based on pilots or early production samples Master new statistical techniques for ensuring that supply chains deliver on time, with minimal inventory Choose the right DFSS tools, using the authors’ step-by-step flowchart
If you’re an engineer involved in developing any new technology solution, this book will help you reflect the real Voice of the Customer, achieve better results faster, and eliminate fingerpointing.
About the Web Site The accompanying Web site, sigmaexperts.com/dfss, provides an interactive DFSS flowchart, templates, exercises, examples, and tools.
When it comes to receiving documentation to confirm good science, U.S. and international regulators place high demands on the healthcare industry. As a result, companies developing and manufacturing therapeutic products must implement a strategy that allows them to properly manage their records and documents, since they must comply with rigorous standards and be available for regulatory review or inspection at a moment’s notice.
Written in a user-friendly Q&A style for quick reference, Managing the Documentation Maze provides answers to 750 questions the authors encounter frequently in their roles as consultants and trainers. In simple terms, this handy guide breaks down the key components that facilitate successful document management, and shows why it needs to be a core discipline in the industry with information on:Compliance with regulations in pharmaceutical, biological, and device record keeping Electronic systems, hybrid systems, and the entire scope of documentation that companies must manage How to write and edit documents that meet regulatory compliance Making the transition to an electronic system, including how to validate and document the process
Anyone responsible for managing documents in the health field will find this book to be a trusted partner in unraveling the bureaucratic web of confusion, while it initiates a plan on how to put an effective, lasting system in place—one that will stand up to any type of scrutiny.
First published in 1971, Random Data served as an authoritative book on the analysis of experimental physical data for engineering and scientific applications. This Fourth Edition features coverage of new developments in random data management and analysis procedures that are applicable to a broad range of applied fields, from the aerospace and automotive industries to oceanographic and biomedical research.
This new edition continues to maintain a balance of classic theory and novel techniques. The authors expand on the treatment of random data analysis theory, including derivations of key relationships in probability and random process theory. The book remains unique in its practical treatment of nonstationary data analysis and nonlinear system analysis, presenting the latest techniques on modern data acquisition, storage, conversion, and qualification of random data prior to its digital analysis. The Fourth Edition also includes:A new chapter on frequency domain techniques to model and identify nonlinear systems from measured input/output random data New material on the analysis of multiple-input/single-output linear models The latest recommended methods for data acquisition and processing of random data Important mathematical formulas to design experiments and evaluate results of random data analysis and measurement procedures Answers to the problem in each chapter
Comprehensive and self-contained, Random Data, Fourth Edition is an indispensible book for courses on random data analysis theory and applications at the upper-undergraduate and graduate level. It is also an insightful reference for engineers and scientists who use statistical methods to investigate and solve problems with dynamic data.
Reliability engineers need practical orientation around the complex procedures involved in failure analysis. This guide acts as a tool for all advanced techniques, their benefits and vital aspects of their use in a reliability programme. Using twelve complex case studies, the authors explain why failure analysis should be used with electronic components, when implementation is appropriate and methods for its successful use.
Inside you will find detailed coverage on:a synergistic approach to failure modes and mechanisms, along with reliability physics and the failure analysis of materials, emphasizing the vital importance of cooperation between a product development team involved the reasons why failure analysis is an important tool for improving yield and reliability by corrective actions the design stage, highlighting the ‘concurrent engineering' approach and DfR (Design for Reliability) failure analysis during fabrication, covering reliability monitoring, process monitors and package reliability reliability resting after fabrication, including reliability assessment at this stage and corrective actions a large variety of methods, such as electrical methods, thermal methods, optical methods, electron microscopy, mechanical methods, X-Ray methods, spectroscopic, acoustical, and laser methods new challenges in reliability testing, such as its use in microsystems and nanostructures
This practical yet comprehensive reference is useful for manufacturers and engineers involved in the design, fabrication and testing of electronic components, devices, ICs and electronic systems, as well as for users of components in complex systems wanting to discover the roots of the reliability flaws for their products.
Dry gas seals are in used in compressor stations, processing plants, refineries, chemical plants, and more. This book is perfectly suited for:
• Maintenance personnel
• Purchasing personnel
• Technical management
The information found in Dry Gas Seals Handbook will help you make informed decisions regarding the application, operation, and maintenance of dry gas seals. This book presents a complete guide to the technology, from the principle of gas seal operation to "lessons learned" from actual field experience.
Key features & benefits:
• More than 50 figures to illustrate explanations
• Seven case studies break down common problems associated with dry gas seals, corrective actions, and lessons learned
• Appendices provide typical examples of dry gas seal test reports and dry gas seal and barrier seal selection guidelines
• Glossary of common terms related to dry gas seal technology
The prediction of failures involves uncertainty, and problems associated with failures are inherently probabilistic. Their solution requires optimal tools to analyze strength of evidence and understand failure events and processes to gauge confidence in a design’s reliability.
Reliability Engineering and Risk Analysis: A Practical Guide, Second Edition has already introduced a generation of engineers to the practical methods and techniques used in reliability and risk studies applicable to numerous disciplines. Written for both practicing professionals and engineering students, this comprehensive overview of reliability and risk analysis techniques has been fully updated, expanded, and revised to meet current needs. It concentrates on reliability analysis of complex systems and their components and also presents basic risk analysis techniques. Since reliability analysis is a multi-disciplinary subject, the scope of this book applies to most engineering disciplines, and its content is primarily based on the materials used in undergraduate and graduate-level courses at the University of Maryland. This book has greatly benefited from its authors' industrial experience. It balances a mixture of basic theory and applications and presents a large number of examples to illustrate various technical subjects. A proven educational tool, this bestselling classic will serve anyone working on real-life failure analysis and prediction problems.
Real Options in Engineering Design, Operations, and Management presents and synthesizes the body of knowledge in the area of real options for engineering systems. Providing case studies and step-by-step computations of real options valuation, it covers engineering applications across different disciplines such as industrial and civil engineering, and computer science. The authors review financial-option research results, consider how to quantify engineering activities, and analyze optimal business strategies based on a variety of real option models. They integrate academic work on real options in engineering, current practice, and discussion of future needs and opportunities.
Flexibility in decision making allows firms to compete more effectively in a world of substantial price and demand uncertainty, product variety, short product life cycles, and rapid product development. And with more frequent demands being placed on engineering systems to change, managers and manufacturing systems must react to events as they unfold. This book explores a real options modeling framework for engineering transitions that allows decision makers to capture and investigate several alternatives for improving an engineering system.
Quality Function Deployment (QFD) techniques have helped thousands of organizations deliver higher-quality, more user-focused product designs. Now, Lou Cohen’s classic guide to QFD has been thoroughly updated to fully align QFD with Design for Six Sigma (DFSS) and other state-of-the-art Six Sigma methodologies.
Revised by world-class Six Sigma expert Joe Ficalora and his team at Sigma Breakthrough Technologies, this new edition’s up-to-date perspective on QFD reflects dozens of successful Six Sigma and DFSS deployments. They offer a start-to-finish methodology for implementing QFD, and systematically illuminate powerful linkages between QFD and Six Sigma, DFSS, Marketing for Six Sigma (MFSS), and Technology for Six Sigma (TFSS). An expanded, start-to-finish case study demonstrates how QFD should function from all angles, from design and marketing to technology and service.
Learn how to
Identify the roles and advantages of QFD in today’s global business environment Understand every element of the House of Quality (HOQ) Use QFD to drive more competitive product and service development Move from the processes you have to the processes you want Anticipate QFD’s unique challenges, overcome its obstacles, and deploy it successfully Extend the HOQ concept all the way through project completion Deploy powerful Voice of the Customer (VOC) techniques throughout all phases of development, not just planning Adapt QFD for software development, service development, and organizational planning Whether you’re working in operations, engineering, marketing, technology, or service development, this book will help you drive maximum value from all your Six Sigma, QFD, VOC, and DFSS investments.
Reliability-based Structural Design provides readers with an understanding of the fundamentals and applications of structural reliability, stochastic finite element method, reliability analysis via stochastic expansion, and optimization under uncertainty. Probability theory, statistic methods, and reliability analysis methods including Monte Carlo Sampling, Latin hypercube sampling, first and second-Order reliability methods, stochastic finite element method, and stochastic optimization are discussed. In addition, the use of stochastic expansions, including polynomial chaos expansion and Karhunen-Loeve expansion, for the reliability analysis of practical engineering problems is also examined. Detailed examples of practical engineering applications including an uninhabited joined-wing aircraft and a supercavitating torpedo are presented to illustrate the effectiveness of these methods.
Reliability-based Structural Design will be a valuable reference for graduate and post graduate students studying structural reliability, probabilistic analysis and optimization under uncertainty; as well as engineers, researchers, and technical managers who are concerned with theoretical fundamentals, computational implementations and applications for probabilistic analysis and design.
Go the extra distance and become the consummate professional:Learn about different types of contract deliverable systems Explore important points to be considered while developing detail design and shop drawing Plan for major activities during construction process Create design review checklists Anticipate costs involved with quality Understand reasons why an executed work may be rejected Develop ways to assess your quality efforts
In addition to covering standard procedures and concepts, the author introduces and discusses a wide range of-the-state-of-the-art-tools and approaches that professionals can use to develop an Integrated Quality Management System most suitable for their specific project. These include Six Sigma, TRIZ, and Total Quality Management, as well ISO 9000, ISO 14000 Environmental Management System, and OHSAS 18000
This information will also prove valuable for cutting-edge instructors who wish to provide engineering/management students with in-depth knowledge about current practices and familiarize them with the vernacular used in discussing quality assurance practices within the construction industry.
Dr. Abdul Razzak Rumane’s work in Quality Management in Construction Projects has earned him a nomination for ASQ’s Philip B. Crosby Medal. This award is presented to the individual who has authored a distinguished book contributing significantly to the extension of the philosophy and application of the principles, methods, or techniques of quality management.
Development of a new product requires the product development team to address many complex customer requirements during the commercialization process. Consider a situation in which a new product being developed must meet specified upper and lower specification limits based on Voice of the Customer interviews. The design team must model and understand the sources of potential variation in the new product that need to be monitored and controlled if the product is to meet the identified customer needs. The process of analyzing component variation and designing a final product that meets customer tolerance requirements is known as statistical tolerancing.
In this Short Cut, various Design for Six Sigma techniques for determining the impact of multiple sources of variation on a final product are examined in detail. A procedure is described for using representative models for individual product components to estimate the expected overall level of variation in the performance of a final product.
Three methods of tolerance analysis are presented and the merits of each are discussed: Worst Case Analysis, Root Sum of Squares Analysis, and Six Sigma Tolerance Analysis. A detailed case study example, involving multiple sources of variation, is employed to illustrate the application of these methods. Minitab® is used to identify the best-fitting distributions from data sets for individual components. Monte Carlo Simulation with Crystal Ball® is then employed to determine the most important individual sources of variation and the overall variation of the final product. Finally, Crystal Ball's OptQuest® optimization feature is utilized to determine the required design value for each key parameter to meet final customer requirements.
What This Short Cut Covers
Worst Case Analysis
Root Sum of Squares Analysis
Six Sigma Tolerance Analysis
What's in the Book Commercializing Great Products with Design for Six Sigma
About the Authors
The first chapter is an introduction which starts with explaining in general terms, what seabed seismic is and gives its advantages over conventional marine seismic methods. Specific experiences or implementation of seabed seismic methods in some oil fields are given. In chapter 2, some basic signal properties are given, the PS converted wave process explained and the common conversion point (CCP) approximation formula derived. Basic acquisition techniques of seabed seismic are treated, including topics like sensor orientation, CCP binning and shear wave splitting. P-wave to S-wave velocity ratio (Gamma) is explained. The fundamentals of QC and processing of seabed seismic data are treated in Chapter 3 where two model processing work-flows are showcased to explain the fundamental processing keys for a multicomponent seismic data. The improvement in seabed seismic technology has not been without hurdles. Some of the challenges facing this technology are treated in Chapter 4.
Solutions to most principal network reliability problems—including medium-sized computer networks—are presented in the form of efficient Monte Carlo algorithms and illustrated with numerical examples and tables. Written by reliability experts with significant teaching experience, this reader-friendly text is an excellent resource for software engineering, operations research, industrial engineering, and reliability engineering students, researchers, and engineers.
Stressing intuitive explanations and providing detailed proofs of difficult statements, this self-contained resource includes a wealth of end-of-chapter exercises, numerical examples, tables, and offers a solutions manual—making it ideal for self-study and practical use.
For newcomers to the field and those needing a refresh on the fundamental principles, quality expert David Hoyle covers the crucial background including the importance and implications of quality system management, enabling those seeking ISO 9001 certification to take a holistic approach that will bring about true business improvement and sustained success.
Packed with insights into how the standard has been used, misused and misunderstood, ISO 9000 Quality Systems Handbook will help you to build an effective management system, help you decide if ISO 9001 certification is right for your company and gently guide you through the terminology, requirements and implementation of practices to enhance performance.
With chapter headings matched to the structure of the standard and clause numbers included for ease of reference, each chapter now also begins with a preview to help you decide which to study and which to skip. The book also includes essential concepts and principles, important issues to be understood before embarking upon implementation, different approaches that can be taken to achieving, sustaining and improving quality, and guidance on system assessment, certification and continuing development. Clear tables, summary checklists and diagrams make light work of challenging concepts and downloadable template report forms, available from the book's companion website, take the pain out of compiling the necessary documentation.
Don't waste time trying to achieve certification without this tried and trusted guide to improving your business—let David Hoyle lead you towards a better quality management system and see the difference it can make to your processes and profits!
Fully revised to cover recent dramatic developments in supply chain improvement methodologies, this strategic guide brings together the Six Sigma and Lean manufacturing tools and techniques required to eliminate supply chain issues and increase profitability. This updated edition offers new coverage of enterprise kaizen events, big data analytics, customer loyalty metrics, security, sustainability, and design for excellence.
The structured 10-Step Solution Process presented in the book ensures that clear goals are established and tactical objectives are consistently met through the deployment of aligned Lean Six Sigma projects. Written by a Master Black Belt and Lean Six Sigma consultant, this practical resource also provides an inventory model and Excel templates for download at www.mhprofessional.com/LSSSCM2.
Lean Six Sigma for Supply Chain Management, Second Edition, covers:Lean Six Sigma applications for service, supply chain, and manufacturing systems Deploying Lean Six Sigma projects using Lean tools and models Demand management impact on Lean Six Sigma projects Lead time impact on Lean Six Sigma projects Root-cause analysis using Six Sigma Tools (with operations research methods) Applications to Lean Six Sigma supply chains and third-party logistics Big data analytics, security, and sustainability applications Voice of the Customer, Kano, and loyalty metrics Supply chain design for excellence methods Lean Six Sigma maturity model
Successful development and commercialization of new products are critical to the long term viability of any business. The primary goal of product development is to enable a company to meet its goals for profitability and growth by introducing new, improved and innovative products to the market. The failure of a company to commercialize valuable new product ideas results in the commoditization of that company's product portfolio and potential failure of the business itself.
In this short cut we examine the business reasons that lead a company to adopt and implement the Design for Six Sigma methodology. During our discussion we examine the product life cycle that all products undergo, beginning with product development and ending with product decline. The impact of new, disruptive technologies on current products is also examined and illustrated with a case study example involving the replacement of vacuum tube technology by the transistor.
In addition, an examination of the economics of new product introduction is presented, describing the impact of low priced substitute and "surpriser and delighter" products on existing markets. Using traditional supply/demand economic analysis in combination with the Kano model, the authors explain the dynamic forces which move existing products from premium pricing to a state of commoditization. Finally, the authors take a detailed look at the financial metrics used to measure success in a DFSS project. During this portion of the chapter the authors discuss financial metrics such as Net Present Value; key reasons for failed commercialization programs; and the use of financial sensitivity analysis, including Monte Carlo simulation techniques.
This short cut describes in detail how DFSS brings value to companies. Using the language of business, the authors outline how Design for Six Sigma helps companies identify the needs of customers and emerging product trends through the use of a well defined, structured process. The authors also provides the reader with an understanding of how DFSS can be used to counter the forces of product commoditization and the entry of potentially disruptive technologies in the markets served by the business today.
What This Short Cut Covers 3
The Product Life Cycle 4
Where Have All the Vacuum Tubes Gone? 5
Understanding Dynamic Markets: The Kano Model 8
The Role of DFSS 12
Six Sigma Financial Metrics 14
Candy Wrapper Film: A DFSS Case Study 15
How to Measure Success in a DFSS Project 16
What's in the Book Commercializing Great Products with Design for Six Sigma? 36
About the Authors 45
Related Publications 46
The Six Sigma Handbook, Fourth Edition reveals how to realize significant gains in quality, productivity, and sales in any organization. This new edition offers vast improvements to examples and offers videos, sample data files for download, and online quizzes for all levels of Six Sigma certification. The content features further integration of Lean methods and examples, healthcare examples, risk management, and case studies of various deployment and analysis techniques.Includes two sample quizzes for Six Sigma certification, one for Green Belt candidates and one for Black Belt candidates Links to five videos that walk you through specific processes, such as Minitab functions, statistical process control, and how to read a Pareto chart Clearly defines the management responsibilities and actions necessary for successful deployment. Fully incorporates Lean, problem-solving, and statistical techniques within the Six Sigma methodology
The book highlights the major international standards that are used to support compliance with EU regulations and uses these standards as a basis for the design procedures. It looks at the risk assessment processes used to identify hazards and to quantify the risks inherent in a machine. It introduces the concepts of safety categories as defined by standard EN954-1 (Safety of Machinery) and illustrates the principles of failsafe design, fault tolerance and self-testing.
It also provides an introduction to machinery protection devices such as guards, enclosures with interlocks and guard-monitoring relays, locking systems, safety mats, photo-electric and electro-sensitive principles and the application of light curtains, a study of Safety Control System techniques, and introduces the principles of safety-certified PLCs.Plan and implement safety systems that deliver a safe working environment and compliance with national and international standardsApply simple risk assessments and hazard design methods to your own projectsIdentify hazards that occur with machinery and know how to deal with them
This book provides you with key information that will significantly benefit all CMMI process improvement efforts. Topics include:
· Ways to discover and understand the business goals and drivers for successful process improvement initiatives
· How to recognize the structures and practices many organizations already have in place that can accelerate process improvement, even before they begin using the CMMI
· Planning and managing the process improvement project
· Innovative, untraditional yet highly effective and proven strategies for CMMI-based process improvement
· A thorough debunking of many of the costly and wasteful myths surrounding CMMI-based improvement
Introductory chapters set the scene and update the reader on developments on HACCP over the last 15 years. The preliminary stages of HACCP, including preparation and planning and system design, are covered first, followed by a consideration of food safety hazards and their control. Prerequisite program coverage has been significantly expanded in this new edition reflecting its development as a key support system for HACCP. The HACCP plan development and verification and maintenance chapters have also been substantially updated to reflect current practice and a new chapter on application within the food supply chain has been added. Appendices provide a new set of case studies of practical HACCP application plus two new case studies looking at lessons learned through food safety incident investigation. Pathogen profiles have also been updated by experts to provide an up-to-date summary of pathogen growth and survival characteristics that will be useful to HACCP teams.
The book is written both for those who are developing HACCP systems for the first time and for those who need to update, refresh and strengthen their existing systems. New materials and new tools to assist the HACCP team have been provided and the current situation on issues that are still undergoing international debate, such as operational prerequisite programs. All tools such as decision trees and record-keeping formats are provided to be of assistance and are not obligatory to successful HACCP. Readers are guided to choose those that are relevant to their situations and which they find are helpful in their HACCP endeavors.
"Dr. Juran's wisdom on quality and management is timeless. The tenets of modern quality that were forged by Dr. Juran in the second half of the 20th century are made contemporary by Joe DeFeo's practical experience and application of these principles in hundreds of organizations. This book belongs in the library of every leader who strives for world-class performance and wants to understand the concepts, techniques, and tools that will deliver it." -- PAUL BORAWSKI, Chief Executive Officer, ASQ - The Global Voice of Quality
Dr. Joseph Juran was the world's foremost thought leader on improving the financial performance of an organization with "quality management." In this book, Dr. Juran's successor as CEO of Juran Institute, Joseph A. DeFeo, uniquely distills Dr. Juran's life's work on quality with some of today's latest practices into a practical action plan for creating a strong, successful, globally competitive enterprise.
Juran's Quality Essentials for Leaders offers succinct, proven methods applicable to any country, company, or industry, from service to manufacturing. This concise guide explains how today's leaders can:Embrace quality and not miss an opportunity to improve performance Lead an organization through sustainable financial change while fostering a culture of quality Stop useless initiatives by aligning goals with the strategic plan Challenge new product or service development methods Create breakthroughs in baseline performance Ensure repeatable and compliant processes Simplify macro processes with business process management Execute benchmarking to sustain market leadership
Real-world examples demonstrate the successful application of the methodologies, tools, and techniques presented in the book. This results-oriented resource provides you with a detailed roadmap for leading a quality revolution in your organization.
This document discusses how technical leaders and management professionals can implement Six Sigma for the processes they oversee. It explores a relatively new kind of Six Sigma and its associated lean principles that prevent problems in well-designed, structured technical processes in product and technology portfolio definition, research and technology development, product commercialization, and production and service support engineering. This form of Six Sigma focuses on four process arenas that enable a business to attain a state of sustainable growth.Strategic Portfolio Renewal Process: Product and technology portfolio definition and development Strategic R&TD Process: Basic research and technology development Tactical Design Engineering Process: Product commercialization Operational Production and Service Support Engineering Process: Post-launch technical support for production and service engineering
This document is not meant to be a comprehensive guide to all technical tasks across an enterprise; instead, it covers those tasks that can be enhanced by Six Sigma and lean discipline. It focuses on what to do (major tasks enhanced by tool sets) and when to do it (major phases within your processes) as leaders—not how as doers. The “how” part for “doers” is a very detailed body of knowledge that can be found in Creveling, Slutsky, and Antis, Design for Six Sigma in Technology and Product Development (Prentice Hall, 2003; www.prenhallprofessional.com/title/0130092231). To learn more about using Six Sigma for technical processes, please consult the forthcoming book Six Sigma for Technical Processes (Prentice Hall, 2007; www.prenhallprofessional.com/title/0132382326). The last section of this document, What’s in the Book Six Sigma for Technical Processes?, has more information about the book.
What This Short Cut Covers 3
An Introduction to Phases and Gates 12
What’s in the Book Six Sigma for Technical Processes? 21
About the Author 25
About the Prentice Hall Six Sigma for Innovation and Growth Series 27
“Best practices in Six Sigma are continuously evolving, just as Six Sigma itself evolved from earlier best practices in quality improvement. ...This fourth edition...(features) expanded materials on innovation, strategic development, Lean, and constraint management. ...You’ll notice many references to free online materials within the text, such as Excel file templates that can be used for analyzing projects, or videos that provide an in-depth narrative on specific topics. Additional links will be added over time to further extend the learning potential offered by the text, so be sure to regularly check back into the online site at https://www.mhprofessionalresources.com/sites/ssh4/.” —From the Preface by Paul Keller
The Six Sigma approach is being used to vastly improve processes, profitability, sustainability, and long-term growth at global organizations of all sizes. Fully revised for the latest developments in the field, The Six Sigma Handbook, Fourth Edition, reveals how to successfully implement this improvement strategy in your company.
The book explains how to define and deploy Six Sigma projects focused on key stakeholder requirements and carry out data-driven management. This comprehensive resource walks you through the phases of DMAIC and DMADV and demonstrates how to use the statistical tools and problem-solving techniques of Six Sigma with screenshots of Minitab and Excel applications.
The new edition has been updated to include:Two online quizzes for Six Sigma certification, one for Green Belt candidates and one for Black Belt candidates Links to five videos that walk you through specific processes, such as Minitab functions, statistical process control, and how to read a Pareto chart Fully incorporated coverage of Lean methodologies
Find out how to select the right personnel to train, achieve technical proficiency, build the best teams, and foster effective leadership. Improve the quality of processes and products in your organization, increase customer satisfaction, and boost profits with help from this definitive guide to Six Sigma.
Written by two of the foremost authorities on the subject, this authoritative resource delivers all of the guidance you need to successfully implement Six Sigma. Comprehensive coverage includes:Building the responsive Six Sigma organization Recognizing and capitalizing on opportunity Data-driven management Maximizing resources Project management using DMAIC and DMADV The define phase The measure phase Process behavior charts Measurement systems evaluation The analyze phase The improve/design phase The control/verify phase
Although the agile community frequently cites risk management, research suggests that risk is often narrowly defined and, at best, implicitly treated, which in turn leads to an inability to make informed decisions concerning risk and reward and a poor understanding of when to engage in risk-related activities. Moreover, the absence of reference to enterprise risk management means that project managers are unable to clearly articulate scope or tailor their projects in line with the wider expectations of the organisation. Yet the agile approach, with its rich toolset of techniques, is very well equipped to effectively and efficiently deal with the risks that arise in projects. Alan Moran addresses the above issues by proposing an agile risk-management process derived from classical risk management but adapted to the circumstances of agile projects. Though his main focus is on the software development process, much of what he describes could be applied to other types of IT projects as well.
This book is intended for anyone who is serious about balancing risk and reward in the pursuit of value for their stakeholders, and in particular for those directly involved in agile software development who share a concern for how risk should be managed. Whilst a thorough background in risk management is not presumed, a basic level of familiarity with or exposure to agility is helpful.
Six Sigma and Beyond: Foundations of Excellent Performance provides a roadmap to successful six sigma implementation that you can adapt to your organization. The book gives you a model of six sigma and explains frequently asked questions in a Q & A format for easy application. It outlines the seven steps to six sigma and how to use them to give your organization the competitive edge.
Understand the seven steps to the six sigma philosophy:
Establish the Quality System, Management, and Cultural Environment
Define Mission of Each Component of the Organization
Set Performance Improvement Opportunities, Goals, and Priorities
Establish Improvement Projects and Action Plans
Implement Projects Using Improvement Methodologies
Evaluate Improved Performance
Review and Recycle
The goal of all this? You can uncover potential improvements in your organization and bring all your resources together to identify, measure, analyze, improve, and control the process. Six Sigma and Beyond: Foundations for Excellent Performance defines quality and the elements that both management and non-management personnel must understand to achieve quality success.
Authors Tina Agustiady and Elizabeth Cudney recognized a need for better understanding of how to apply and integrate the TPM philosophy and its associated tools and techniques. In this book they build a framework of problem-solving methods and tools from the TPM toolkit that help you understand the problems, develop process improvements, and develop a plan to implement change. They also provide an overview and introduction to the TPM methodology, detailed information on TPM implementation, and in-depth case studies.
A major highlight of the book is the inclusion of case studies and applications of TPM that have shown significant improvement in meeting customer requirements and reducing downtime of processes. These in-depth descriptions demonstrate how to successfully apply TPM based on real-world projects from a wide variety of processes. They provide hands-on experience—an invaluable resource when instructing the use of methods and tools in training or in a classroom. And, these case studies give you detailed step-by-step approaches to TPM integration with clear direction from project infancy to completion.
Human factors research is fundamentally a problem of information development. Using the standardized information system presented in the book, the promise found in human factors research can readily be realized as the research questions and methods given provide a strategy and means for situational analysis. A necessary adjunct to human factors research is a means for assessing findings and translating them into specific design objectives, criteria, and specifications. The evaluation procedures described are directed toward these very complex requirements and provide a means for database development. The final chapter of the book contains research strategies, guidelines for establishing scopes of work, schedules, and budgets, and suggestions for proposals for those situations in which standard fees do not provide sufficient funds for human factors research.
The book is written primarily for architects, interior designers, and students of environmental design. Many others will also find it of value: those who employ professional design services, executives who formulate policy for facility development and capital investment, administrators of housing, community service, educational, and recreational programs, developers concerned with community acceptability and marketability, managers of office buildings, industrial plants, and service and retail stores, and those who plan to design their own environments - all need a systematic approach to assure full benefits from their efforts and capital investments.
in process plants, refineries, platforms and pipelines all over the world. Millions of dollars are spent repairing
damages, replacing equipment and rebuilding facilities in the wake of this destruction. This book explores
different types of explosions that can occur in a facility and the necessary steps to guard against them. A clear
set of preventative measures, rules and standards combine to make this book a convenient guide to real-world
applications. Additional theoretical issues in the use of probabilistic equations and scenarios make this book
an absolute necessity for process industry safety.
Leaving little to chance, Visual Controls: Applying Visual Management to the Factory provides a detailed explanation of how to apply the Lean principles of 5S to convert your factory to a fully functioning Visual Workplace. It covers the range of methods that collectively compose an effective visual management system and clearly explains management's role in creating a Lean strategy to accomplish the transformation. This book:
Considers visual Kanban, material replenishment, and the implementation of a visual maintenance department Details management's role in implementing and sustaining a visual factory Covers the range of visual tools—including tool boards, shadow boards, metrics communication boards, and tool check cards
From plant layout and department setup to visual tools and parts, this book facilitates the comprehensive understanding required to initiate positive change through visual communication. The authors supply authoritative insight on how to hasten the required cultural changes, as well as step-by-step instruction for creating visual shadow boards. They also highlight time-tested methods for measuring progress and performance with improved accuracy.
can lead to catastrophic loss of life and asset as well as widespread pollution. This book helps anyone
involved with machinery reliability, whether in the design of new plants or the maintenance and operation of
existing ones, to understand why process equipment fails and thereby prevent similar failures.
Covering processes definition and interaction, planning audits and managing measuring resources with emphasis on a risk-based thinking approach leading to a master improvement plan.
This templates give you a quick visual and attractive insight on you system.
Nuclear Power Plant Instrumentation and Control Systems for Safety and Security evaluates the risks inherent to nuclear power and methods of preventing accidents through computer control systems and other such emerging technologies. Students and scholars as well as operators and designers will find useful insight into the latest security technologies with the potential to make the future of nuclear energy clean, safe, and reliable.
This monograph aims to present an overview of current aviation regulation followed by an investigation of issues and factors that will affect future regulation.
Six Sigma is a widely used methodology for measuring and improving an organization’s operational performance through a rigorous analysis of its practices and systems.
This book presents a series of papers providing a systematic ‘roadmap’ for implementing Six Sigma, following the DMAIC (Define, Measure, Analyse, Improve and Control) phased approach. Motivated by actual problems, the authors offer insightful solutions to some of the most commonly encountered issues in Six Sigma projects, such as validation of normality, experimentation under constraints and statistical control of complex processes. They also include many examples and case studies to help readers learn how to apply the appropriate techniques to real-world problems.
Key features:Provides a comprehensive introduction to Six Sigma, with a critical strategic assessment and a SWOT (Strengths, Weaknesses, Opportunities and Threats) analysis. Presents some prominent design features of Six Sigma, and a newly proposed roadmap for healthcare delivery. Sets out information on graphical tools, including fishbone diagrams, mind-maps, and reality trees. Gives a thorough treatment of process capability analysis for non-normal data. Discusses advanced tools for Six Sigma, such as statistical process control for autocorrelated data.
Consolidating valuable methodologies for process optimization and quality improvement, Six Sigma: Advanced Tools for Black Belts and Master Black Belts is a unique reference for practising engineers in the electronics, defence, communications and energy industries. It is also useful for graduate students taking courses in quality assurance.
The theory, concepts and approaches are well explained by examples and solutions. The topics include: Mathematical basis, Life span distributions, System dependability theory, Failure mode and effects analysis (FMEA), Fault tree analysis, Dependability test planning, Test evaluation, Calculation of repairable systems, Dependability protection programs.
The authors examine the entire product lifecycle and the tools and techniques necessary to measure quality at each stage. They explain topics such as optimization, Taguchi's method, variance reduction, and graphical applications based on statistical techniques. Wherever applicable the book supplies practical rules of thumb, step-wise procedures that allow you to grasp concepts quickly and apply them appropriately, and examples that demonstrate how to apply techniques. Emphasizing the importance of quality to products and services, the authors include concepts from the field of Quality Engineering. Written with an emphasis on application and not on bogging you down with the theoretical underpinnings, the book enables you to solve 80% of design problems without worrying about the derivation of mathematical formulas.
The conference received an overwhelming response from national as well as international scholars, experts and delegates from different parts of the world. Papers received from authors of several countries including Australia, Canada, China, Germany, Italy, UAE, UK and USA, besides India. More than two hundred authors have shown their interest in the symposium. The Proceedings presents ninety two high quality papers which address issues of uncertainty encompassing various fields of engineering, i.e. uncertainty analysis and modelling, structural reliability, geotechnical engineering, vibration control, earthquake engineering, environmental engineering, stochastic dynamics, transportation system, system identification and damage assessment, and infrastructure engineering.
Control Performance Management in Industrial Automation:
· presents a comprehensive review of control performance assessment methods;
· develops methods and procedures for the detection and diagnosis of the root-causes of poor performance in complex control loops;
· covers important issues that arise when applying these assessment and diagnosis methods;
· recommends new approaches and techniques for the optimization of control loop performance based on the results of the control performance stage; and
· offers illustrative examples and industrial case studies drawn from – chemicals, building, mining, pulp and paper, mineral and metal processing industries.
This book will be of interest to academic and industrial staff working on control systems design, maintenance or optimisation in all process industries.
The author sets the scene with a chapter on fundamental economics followed by a chapter on reliability and maintainability, providing background information and platform for further understanding. He then discusses life cycle costing fundamentals, models and estimation methods, reliability, quality, safety, and manufacturing costing, and maintenance, maintainability, usability, and warranty costing. The book includes life cycle costing for computer systems and software, transportation systems, aircraft turbine engines, cargo ships, rail systems, civil engineering structures, and energy systems. An in-depth look at cost estimation models and engineering reliability and maintainability topics such as bathtub hazard rate curve, common reliability networks, general reliability, mean time to failure, and hazard rate formulas round out the coverage.
Filled with examples, tables, figures, and equations, this book integrates life cycle costing concepts for use in industrial and other sectors. It provides a modern treatment of the subject that can easily be applied to any industry.
Drawing upon years of research and practical experience, and using numerous examples, the authors unite conceptual considerations of supply chains with a constructive level of engineering and solutions to real-world problems. Adaptive Supply Chain Management provides advanced insights into dynamics, complexity, and uncertainty in supply chains from the perspectives of systems analysis, control theory, and operations research. It also considers supply chain adaptability, stability, and crisis-resistance. Particular highlights include:
• an understanding of supply chain performance as a composition of profitability and global stability;
• the tackling of links between partial SCM problems with regard to different management levels, different supply chain structures, and in supply chain dynamics;
• a mathematical approach based on the combined application of control theory, systems analysis, operations research, and agent-oriented modelling; and
• supply chains modelled as dynamic multi-structural active systems.
Providing readers with a comprehensive view of advanced SCM concepts, constructive mathematical techniques and models, Adaptive Supply Chain Management is an invaluable text for practitioners and researchers who specialize in SCM and operations.
The present book derives from the knowledge gained in the course of the project SAFEDOR (Design, Operation and Regulation for Safety), an Integrated Project under the 6th framework programme of the European Commission (IP 516278). The book aims to provide an understanding of the fundamentals and details of the integration of risk-based approaches into the ship design process. The book facilitates the transfer of knowledge from recent research work to the wider maritime community and advances scientific approaches dealing with risk-based design and ship safety.
This expert volume, an enhanced Habilitation thesis by the head of the Materials Testing Research Group at the University of Augsburg, provides detailed coverage of a range of inspection methods for insitu characterization of fiber-reinforced composites. The failure behavior of fiber reinforced composites is a complex evolution of microscopic damage phenomena. Beyond the use of classical testing methods, the ability to monitor the progression of damage insitu offers new ways to interpret the materials failure modes. Methods covered include digital image correlation, acoustic emission, electromagnetic emission, computed tomography, thermography, shearography, and promising method combinations. For each method, the discussion includes operational principles and practical applications for quality control as well as thoughtful assessment of the method's strengths and weakness so that the reader is equipped to decide which method or methods are most appropriate in a given situation. The book includes extensive appendices covering common experimental parameters influencing comparability of acoustic emission measurements; materials properties for modeling; and an overview of terms and abbreviations.
This book develops the systemic thinking paradigm, and introduces practical guidelines for the deployment of a systemic thinking approach.
Reviewing exhaustively the key recent research into the interactions between game theory, excessive crowding, and safety and security elements, this book establishes a new research angle by illustrating linkages between the different research approaches and serves to lay the foundations for subsequent analysis.
Congestion (excessive crowding) is defined in this work as all kinds of flows; e.g., road/sea/air traffic, people, data, information, water, electricity, and organisms. Analysing systems where congestion occurs – which may be in parallel, series, interlinked, or interdependent, with flows one way or both ways – this book puts forward new congestion models, breaking new ground by introducing game theory and safety/security into proceedings.
Addressing the multiple actors who may hold different concerns regarding system reliability; e.g. one or several terrorists, a government, various local or regional government agencies, or others with stakes for or against system reliability, this book describes how governments and authorities may have the tools to handle congestion, but that these tools need to be improved whilst additionally ensuring safety and security against various threats.
This game-theoretic analysis sets this two volume book apart from the current congestion literature and ensures that the work will be of use to postgraduates, researchers, 3rd/4th-year undergraduates, policy makers, and practitioners.