A group of old school friends meet to catch up. They end up discussing the unexpected, unforeseen changes to their lives and one friend offers to tell a story about adapting to change. The story he tells involves four characters, two mice named Sniff and Scurry, and two “Littlepeople” named Hem and Haw. All of them are in a maze, looking for cheese, which they need to survive. For the “Littlepeople,” cheese also has a larger, metaphysical connotation in the sense that it also makes them happy—their Cheese is thus spelled with a capital C…PLEASE NOTE: This is key takeaways and analysis of the book and NOT the original book.
Inside this Instaread of Who Moved My Cheese:
· Overview of the book
· Important People
· Key Takeaways
· Analysis of Key Takeaways
Patrick Lencioni’s The Five Dysfunctions of a Team is about the reasons teams fail to work together for the collective good of an organization and ways to overcome these problems…
PLEASE NOTE: This is key takeaways and analysis of the book and NOT the original book.
Inside this Instaread of The Five Dysfunctions of a Team:Overview of the bookImportant PeopleKey TakeawaysAnalysis of Key Takeaways
Two-time New York Times bestselling authors Roger Connors and Tom Smith show how leaders can achieve record-breaking results by quickly and effectively shaping their organizational culture to capitalize on their greatest asset-their people.
Change the Culture, Change the Game joins their classic book, The Oz Principle, and their recent bestseller, How Did That Happen?, to complete the most comprehensive series ever written on workplace accountability. Based on an earlier book, Journey to the Emerald City, this fully revised installment captures what the authors have learned while working with the hundreds of thousands of people on using organizational culture as a strategic advantage.
Gary and Ruth Namie, pioneers of the Campaign Against Workplace Bullying, teach the reader personal strategies to identify allies, build their confidence, and stand up to the tormentor - or decide when to walk away with their sanity and dignity intact.
The Namies' expertise on workplace bullying has been featured in such media outlets as The Early Show, CBS Radio, The Howard Stern Show, CNN, PBS, NPR, USA Today, and theWashington Post.
"This is the best book on what workplace bullies do and how to stop them in their tracks. The Namie's remarkably useful and concrete advice has helped millions of people, and The Bully at Work will spread their tried-and-true wisdom to millions more."-Robert I. Sutton, Stanford Professor and author of The No Asshole Rule
"Sheds light on one of the business world's dirtiest secrets - corporate bullying." -Dayton Business Journal
"Filled with remedies for an ailment that is ravaging workplaces..."-Harvey A. Hornstein, PhD
Never before has an author gotten inside the hearts and minds of men in the workplace—from CEOs to managers, from lawyers to factory workers—to get a comprehensive and confidential picture of what men commonly think about their female colleagues, how they view flextime and equal compensation, what their expected “rules” of the workplace are, what managing emotion means, and how that lowcut top is perceived. Because the men in the surveys and interviews were guaranteed anonymity, they talk in a candid and uncensored way about their daily interactions with women bosses, employees, and colleagues, as well as what they see as the most common forces of friction and misunderstanding between men and women at work.
Among the subjects The Male Factor tackles are:
• how men, with rare exception, view almost any emotional display as a sign that the person can no longer think clearly—as well as what they perceive to be “emotion” in the first place (it’s not just crying)
• why certain trendy clothes that women wear may create a career-sabotaging land mine in terms of how male colleagues perceive them
• the unintentional signals that can change a man’s perception of a woman from “assertive and competent” to “difficult”
Women will likely be surprised, even shocked, by these revelations. Some may find them challenging. Yet what they will gain is an invaluable understanding of how their male bosses, colleagues, subordinates, and customers react to a host of situations—as well as the ability to correct common misperceptions. The Male Factor offers a unique road map to what men in the workplace are thinking, allowing women the opportunity to decide for themselves how to use the insights Feldhahn reveals.
From the Hardcover edition.
· “Provide anonymous feedback.”
· “Hire smart people.”
· “Hold people accountable.”
These are all sound, business practices, right? Not so fast, says leadership visionary and bestselling author Susan Scott. In fact, these mantras — despite being long-accepted and adopted by business leaders everywhere — are completely wrongheaded. Worse, they are costing companies billions of dollars, driving away valuable employees and profitable customers, limiting performance, and stalling careers. Yet they are so deeply ingrained in organizational cultures that no one has questioned them. Until now.
In Fierce Leadership, Scott teaches us how to spot the worst “best” practices in our organizations using a technique she calls “squid eye”–the ability to see the “tells” or signs that we have fallen prey to disastrous behaviors by knowing what to look for. Only then, she says, can we apply the antidote..
Informed by over a decade of conversations with Fortune 500 executives, this book is that antidote. With fierce new approaches to everything from employee feedback to corporate diversity to customer relations, Scott offers fresh and surprising alternatives to six of the so-called “best” practices permeating today’s businesses. This refreshingly candid book is a must-read for any manager or leader at any level who is ready to take a long hard look at what trouble might be lurking in their organization - and do something about it.
Do you resent having to beg permission to watch your kid’s weekday soccer game?
Are you tired of seeing people who aren’t very good at their jobs get promoted because they arrive early and stay late?
There’s got to be a better way—and there is! Cali Ressler and Jody Thompson show that everyone benefits when we change the focus from hours to outcomes. It’s just that our traditional definition of work—Monday through Friday, nine to five—doesn’t make sense in the always-on global economy.
So, Ressler and Thompson created the Results-Only Work Environment. In a ROWE, you control when, where, and how long you work. As long as you meet your objectives, the way you spend your time is entirely up to you.
Suddenly, work isn’t a place you go, it’s a thing you do. In a ROWE, there are no mandatory meetings or fixed schedules. You stop doing any activity that wastes time, and no one criticizes you for “leaving early” or “coming in late.” If you do your best work at midnight or on Sundays, go for it!
ROWE sounds like a fantasy, but Ressler and Thompson have already made it a reality at Best Buy, a Fortune 100 company. They have proven that ROWE not only makes employees happier but also delivers better results. And now the authors are helping companies implement ROWE nationwide.
Infused with passion and common sense, Why Work Sucks and How to Fix It will change the way you think about your job, your company, and your quality of life. Read it and join the revolution!
Five Powerful Actions to Transform Your Team, Business, and Community, 10th Anniversary Edition, Revised and Expanded
It's people who make organizations great, so how can leaders best help their people achieve that greatness? As Ken Jennings and John Stahl-Wert show in this new edition of their bestseller, you can't just demand greatness—you have to inspire it. The most effective leaders don't just stand in front of their people, they stand behind them too. As one of the characters in the book notes, “You qualify to be first by putting other people first.” This concept sounds paradoxical, but it leads to extraordinary outcomes—and The Serving Leader shows precisely how and why.
While Jennings and Stahl-Wert use a compelling fictional story to outline the basics of Serving Leadership, all the characters in it are based on real people, the organizations depicted are based on real organizations—and the results they achieved are what really happened. This edition features a new foreword by Ken Blanchard, a new introduction, and a new chapter checking back in with Mike, the main character, to see what he has learned in the twelve years since he embraced Serving Leadership
On one level this is the most practical guide available to implementing Serving Leadership; on a deeper level, it is a book about the personal journey of growth that real leadership requires. Great organizations are great because they're filled with people who freely choose to do their very best. It's a maddeningly simple concept yet stunningly hard to execute. Jennings and Stahl-Wert show leaders how to earn that kind of commitment.
The modern working world is a dangerous place, where game-playing, duplicity and sheer malevolence are rife. Do talent and hard work count for nothing? Is politics everything?
In this fascinating exposé, Oliver James reveals the murky underside of modern office life. With cutting-edge research and eye-opening interviews, he highlights the nasty practices that propel people to the top and shows how industries and cultures are fostering this behaviour.
He then divulges strategies and techniques for not only surviving but thriving in these difficult environments. With the right mindset, you can distinguish and deal with toxic and overpromoted colleagues, charm your way through interviews and use office politics to your advantage.
Office Politics will overthrow your perceptions of office life and set you on a new path to success.
Oliver James trained and practised as a child clinical psychologist and, since 1988, has worked as a writer, journalist and television documentary producer and presenter. His books include Juvenile Violence in a Winner-Loser Culture, the bestselling They F*** You Up, Affluenza and Contented Dementia. He is a trustee of two children's charities: the National Family and Parenting Institute and Homestart.
A Peacock in the Land of Penguins brings new insight to an important topic—workforce diversity. Written in a charming, engaging style, it is a contemporary corporate fable—a tale for our times. The story echoes one that is unfolding each and every day in organizations all across the country—how to manage the increasing diversity of today's workforce to capture the talent, energy, and commitment of all employees. This new edition includes new tips, tools, and strategies for peacocks and penguins alike, as well as an entirely new bonus parable!
“Ten years ago I began my Lean journey. I had never even heard the word before, but what happened was nothing short of astounding. Lean thinking has propelled my business from a small operation in my garage into an international, multi-million dollar enterprise. Welcome to my world of Extreme Lean thinking. Once you have experienced the vast benefits of Lean, you will crave it, want it, and do anything to get it. Lean thinking has made an enormous difference in my life – personally and professionally.”
“This book is not intended for MBAs or those interested in manufacturing theory or flow charts. This book is intended to blast open the door of opportunity for people who want to improve their daily life, be it in their workplace or home. Lean is not as complicated
as all the experts and textbooks make it out to be. In fact, as you learn to incorporate a Lean approach to your life, you will see that the more Lean thinking you have in your life, the more you will enjoy life.” ~ Paul A. Akers
Read this book and be inspired by how easy and fun it can be. No flow charts or graphs – just the real life journey of one company and the astounding results Lean thinking can produce. Take a few hours, read 2 Second Lean and change your life!
Office Zen will be the first book to incorporate the Zen principles of mindfulness and simplicity into the home office and work station by
providing tips on how to remove clutter from your work space
teaching meditation and stretching exercises to destress in two minutes or less
laying the frame work for a healthy work-life balance
Zen, and other mindfulness practices like it, asks us to examine the world around us with an emphasis on kindness and compassion toward ourselves and others. By being more meditative and calm in your daily interactions, you can bring peace into your workplace and happiness into your life.
The authors in Telecommuting and Virtual Offices: Issues and Opportunities present usable research and advice on many of these issues.
provides a detailed look at what happened to some companies and traditional tools
for occupational health and safety, discipline, and employee relations now used by business and labour leaders are inadequate and inappropriate in responding to the problems of workplace violence. In fact, the methods and approaches commonly in use actually worsen the problem in some cases.
The book summarizes the most up-to-date learning in this area and offers practical guidance and recommendations for assessing the risk of violence, steps for preventing workplace violence, and a through discussion of employees rights and employer's responsib
John Maxwell, America's #1 leadership authority, has mastered the art of asking questions, using them to learn and grow, connect with people, challenge himself, improve his team, and develop better ideas. In this compact derivative of Good Leaders Ask Great Questions, he gives detailed answers to the most popular and intriguing questions posed to him by people at all stages of their careers, including:
· How can you be a leader if you're at the bottom?
· How do you motivate an unmotivated person?
· How can you succeed with a leader who is difficult to work with?
· How do you find balance between leading others and producing?
· What gives a leader sustainability?
No matter whether you're a seasoned leader or wanting to take the first steps into leadership, this book will provide helpful and applicable advice and improve your professional life.
Designed for flexible, virtual, and dispersed work teams, Who Works Where is an interactive tool that managers can start using immediately to increase their skills and establish team norms for this new age of work.
In a world where job descriptions now include disclaimers like “remote candidates considered” and “on-site not required,” managers must step up their game and place a higher priority on building connection, communication, and capacity among coworkers who don’t always see each other face-to-face.
Who Works Where offers transformative ideas for rethinking how work gets done. Managers will discover how to:
· Foster collaboration among remote teams
· Manage for performance, not face time
· Optimize (not maximize) workload capacity
· Redesign work processes for greater mobility
· Minimize distractions in open work space plans
In the end, you’re learn how today’s teams work best—and how to get the most out of yours.
In The Org, Ray Fisman and Tim Sullivan explain the tradeoffs that every organization faces, arguing that this everyday dysfunction is actually inherent to the very nature of orgs. The Org diagnoses the root causes of that malfunction, beginning with the economic logic of why organizations exist in the first place, then working its way up through the org’s structure from the lowly cubicle to the CEO’s office.
You'll learn:The purpose of meetings and why they will never go awayWhy even members of al Qaeda are required to submit travel and expense reportsWhat managers are good forHow the army and other orgs balance marching in lockstep with fostering innovationWhy the hospital administration—not the heart surgeon—is more likely to save your lifeWhy CEOs often spend more than 80 percent of their time in meetings—and why that's exactly where they should be (and why they get paid so much)
In an accessible and informative style, Pearson and Porath examine the toll that bad behavior can have on otherwise well-functioning companies. And they reveal strategies that successful organizations are using to stop incivility before it takes hold.
Whether it's a standoffish coworker or an arrogant boss, incivility at the office doesn't just affect the moods of a few employees; it hurts an entire company.
Consider these statistics: 12 percent of all employees say they've left jobs because they were treated badly. Fortune 1000 executives spend roughly seven weeks per year resolving employee conflicts. And an astonishing 95 percent of Americans say they've experienced rudeness at work.
Christine Pearson and Christine Porath examine the devastating toll that bad behavior can have on otherwise well-functioning companies. Combining their own scientific research with stories from fields as diverse as criminology, education, and psychology, they show how to spot the roots of incivility, rip them out, and create a culture of respect. They urge managers to stop making excuses, set a zero-tolerance policy, and lead by example.
Bestsellers like The No Asshole Rule and The Power of Nice have shown the hunger for more civility at work; now The Cost of Bad Behavior shows exactly what to do about it.
About the Book
Becoming a Successful Manager has all the tools and techniques for making a smooth transition into the role of manager. Drawing on both academic research and real-world experience, the authors teach readers how to apply what they call "The Discovery Method." Through practical exercises and thought-provoking questions, readers learn how to manage others as successfully as they have managed themselves. Updates include such timely topics as the evolving roles of managers, managing up, and other changes brought on by technology, new generational influences, and changes in overall corporate culture and expectations.
This complete summary of the ideas from Eric Schmidt, Jonathan Rosenberg and Alan Eagle's book "How Google Works" demonstrates how the power has shifted in companies due to the “Internet Century”. Individuals known as ‘smart creatives’ can now have a massive impact by knowing how to use modern tools to get fast results. Google has attracted these ‘smart creatives’ to get ahead, providing them with the perfect creative environment.
Attracting ‘smart creatives’ depends on:
3. Talent pool
Added-value of this summary:
• Save time
• Attract ‘smart creatives’
• Use modern tools to get fast results
To learn more, read “How Google Works” and find out how Google excels thanks to its individual ‘smart creatives’!
This book has the plain-English answers to all of your tough questions about the FMLA, including recent amendments and new regulations that expand the law’s scope. It provides detailed information, real-life examples, sample forms, and tools to help you meet your legal obligations.
The 4th edition covers all the latest changes to the FMLA, including new regulations on military family leave, proposed regulations on same-sex couples, new cases defining key terms, and updated information on state family and medical leave laws.
An Everyone Culture by Robert Kegan, Lisa Lahey, Matthew Miller, Andy Fleming, and Deborah Helsing is an academic description of unconventional employee management systems implemented by three example businesses. Cinema chain ArcLight Cinemas, investment firm Bridgewater Associates, and corporate rewards company Next Jump each exemplify the deliberately developmental organization, or DDO.
In conventional organizations, employees spend time that could be productive covering up mistakes or hiding weaknesses from coworkers. In a DDO, the company reinvests that time in activities that help its employees learn from their mistakes, build on their shortcomings, and constantly challenge their weaknesses.
DDOs rely on the idea that adults continue to develop mentally well beyond physical maturity. The three features of a DDO are the constant pressure to learn new skills, a trusting environment where people accept and give feedback, and consistent practices that strengthen both of the first two features. These three features are known…
PLEASE NOTE: This is key takeaways and analysis of the book and NOT the original book.
Inside this Instaread Summary of An Everyone Culture
· Overview of the Book
· Important People
· Key Takeaways
· Analysis of Key Takeaways
About the Author
With Instaread, you can get the key takeaways, summary and analysis of a book in 15 minutes. We read every chapter, identify the key takeaways and analyze them for your convenience.
Let me suggest a concept called: 5S. 5S is an organizational tool born out of the Toyota production system called Lean.
The basic idea behind 5S office management is that a messy office is full of waste. Not only the waste you can see, i.e. the mess; but the time wasted in looking for the right file, your phone, eye glasses. You get the idea. (Caveat: Lean tools like 5S are designed to work together to create a synergistic whole. Ideally, they should not be implemented individually, but rather as a part of an entire Lean organization. That being said, 5S is something you can implement today, with the understanding that your goal is to create a more effective and efficient office as a whole.)
Adams ventures into uncharted territory in this collection of more than 150 short pieces on everything from lunar real estate to serial killers, not to mention politics, religion, dating, underwear, alien life, and the menace of car singing. He isn't afraid to confront the most pressing questions of our day, such as the pros and cons of toothpaste smuggling, why kangaroos don't drive cars, and whether Jesus would approve of your second iPod.
From the Trade Paperback edition.
Switch: How to Change Things When Change is Hard (2010) is about how to bring about change in an organization. Its main focus is changing behavior by appealing to the rational and emotional sides of people’s psyches. To generate change, authors Chip and Dan Heath maintain, a leader must connect with both sides, the rational and the emotional. This is because sometimes, one side can work against the other and sabotage successful change. The rational side tends to analyze possibilities for change so much that it becomes unable to act—so change never occurs. The emotional side is ready, or even eager, to act on change, but it can act compulsively and without focus. This means that changes based solely on emotion are likely to fail. To bring about real change, a leader must stimulate the emotional side of a group’s psyche to get the process of change underway, then harness its rational side to give this change a concerted direction…
This companion to Switch includes:
Overview of the book Important People Key Takeaways Analysis of Key Takeaways and much more!
According to Blom balancing out the Technical and the Social System of a company is crucial. Finding the right balance between these two systems requires that top management pays continuous attention to both the production processes and the employees who do the job.
This book is a must-read for every manager who works with Lean, WCM and 6 Sigma and wants a) to put a major step forward in improving the efficiency and effectiveness of his/her company, and b) to create a stimulating and enjoyable workplace for his/her employees.
Not only top managers will appreciate the book, it is also written for middle management, staff members and workers.
In the 8 Pillars for Exponential Business Growth, we discuss the key obstacles that bookkeepers face and provide practical solutions to take your business to the next level.
Established and start-up bookkeepers will both learn from the materials in this book. We focus on critical technology and workflow solutions that can streamline your business. Once operations are firmly in hand, the next step is to scale the business up through significant growth. We offer the ideas and tools to get you well on your path to exponential growth.
Written by a leading industry professional with years of experience in the business field, Bulletproof provides step-by-step practical advice about how to give yourself a competitive edge so that you can dodge the redundancy bullet.
Bulletproof shows you how you can change the rules of the game, develop your own tactical advantage and actively embrace a strategy for long term survival - taking back control of your employment prospects to ensure you keep and succeed at any job!
Brown’s philosophy is to approach work place discord as a problem from both a managerial and lower level perspective. He offers advice on how to treat employees, while at the same time asking leaders to reflect and make self-adjustments which will facilitate a more efficient work space. Readers will gain a deeper understanding of how their employees view management personnel, what leadership skills are most effective, and how to ensure two-way communication. Using Brown’s tried and true tools, anyone can learn to focus on how to motivate, establish trust, and form a psychological contract.
Numerous case studies throughout allow readers to observe the concrete application of Brown’s suggestions in real-life scenarios and complex situations, such as mergers and staff integration, information management, and more. In addition, The Art and Science of Dealing with Difficult People provides readers with skills drawn from an understanding of the basic fundamentals of human behavior.
You need to establish a merchant account. Plenty of providers offer these processing services, but not all of them will share in your company’s vision. In this guide, author Michael Mintz provides advice and information about handling a merchant account. It answers these vital questions:
• How does the credit and debit card process work?
• What is interchange, and why do I care about it?
• Who makes what on each transaction?
• What are the pricing strategies and additional fees?
• How do I read my month-end statement?
• Why should I worry about PCI compliance?
• What does the Durbin Amendment mean to me?
• What should I know about American Express?
You’re a Business Owner, Not a Dummy provides an insider’s look at the sometimes complex system of merchant accounts and provides a wealth of information to help you make the right decision for your business.
The book discusses critical questions for any member of any workforce, including:
· Does work have to be a 'place'?
· How will future managers be selected, educated and developed?
· What is the future for trade unions?
· Beyond pay, how will rewards evolve to incentivise workers alongside responsible capitalism?
· Is this the end of retirement?
Through this discussion, the book takes what we know and projects how the future labour market will develop. It sets out what the future workplace could look like by 2025 by asking what sort of workplace and workforce we want to see in 2025 and what we can do today to help bring it about.
Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.
Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.
The authors provide a thorough examination of all the key areas and concerns in the field, including: models of counselling in organizations; assessing the organization for counselling provision; introducing counselling into the organization; how the organization can impact on the counselling process; understanding and working with the organization as a counsellor; evaluating counselling provision within organizations; and training and supervising counsellors working with organizations.
Pratch compares candidates with impressive careers and tries to determine which ones are likely to act with consistently high integrity and exhibit sound, timely judgment when faced with unanticipated business problems. Central to effective leadership is a psychological quality called "active coping," which Pratch defines and explores by referencing case studies, historical figures, and her own scholarly work. This book speaks not only to those in hiring positions and their advisors but more widely to leaders and anyone who wishes to learn more about their own character and the abilities of those around them. She offers knowledge, asks questions, and challenges common perceptions, providing a practical tool for those in business and for general readers.