Part III concentrates on negotiation and communication skills that are often the most crucial aspects of successful crisis management programs. The final section of this book is about healing and has been gathered from a variety of sources. In particular, the chapter on grief and loss is the result of interviewing many people around the world over the past 15 years, in the wake of a variety of tragedies. This section of the book also looks at practical ways to cope with the aftermath of crisis, including stress management techniques, various forms of traditional and alternative therapies, and the use of humor as a defense mechanism and coping strategy. One of the purposes of this book is to gather practical information and to organize and consolidate it for easy reference. Although this book was originally written for teachers, it will also prove helpful to anyone who is associated with schools."--BOOK JACKET.