Finding the right successor to a well-loved founder or president is often the most difficult task an organization can face—and the challenge can be even greater for family-run businesses. Succeeding Generations explores leadership transitions in family businesses, offering a clear-eyed assessment of the different options, from direct succession to building partnerships between siblings and cousins.

Family-owned companies may dominate the worldwide business landscape, yet surprisingly few are successfully passed down from one generation to the next, and fewer still reach the third generation intact. Author Ivan Lansberg, an organizational psychologist who grew up in a family business, examines the reasons behind this high failure rate and reveals the factors that contribute to long-term success. He offers practical advice on how to mentor successors, how to set up a systematic selection process, and how to make the best use of the board of directors during times of transition.

With a wealth of examples from companies in the United States, Europe, and Latin America, Succeeding Generations provides a thoughtful and comprehensive look at the sensitive dynamics of leadership succession in family businesses.

Trust the Official Cert Guide series from VMware Press to help you learn, prepare, and practice for exam success. They are the only VMware authorized self-study books and are built with the objective of providing assessment, review, and practice to help ensure you are fully prepared for your certification exam.

Master VMware certification exam topics Assess your knowledge with chapter-opening quizzes Review key concepts with exam preparation tasks

This is the eBook edition of The VCP6-DCV Official Cert Guide. This eBook does not include the practice exam that comes with the print edition.

The VCP6-DCV Official Cert Guide presents you with an organized test preparation routine through the use of proven series elements and techniques. “Do I Know This Already?” quizzes open each chapter and enable you to decide how much time you need to spend on each section. Exam topic lists make referencing easy. Chapter-ending Exam Preparation Tasks help you drill on key concepts you must know thoroughly.

The VCP6-DCV Official Cert Guide focuses specifically on the objectives for the VMware Certified Professional 6 — Data Center Virtualization (VCP6-DCV #2VO-621) exam. Leading VMware consultants, trainers, and data center experts John A. Davis, Steve Baca, and Owen Thomas share preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. Material is presented in a concise manner, focusing on increasing your understanding and retention of exam topics.

Well-regarded for its level of detail, assessment features, comprehensive design scenarios, and challenging review questions and exercises, this official study guide helps you master the concepts and techniques that will enable you to succeed on the exam the first time.

The official study guide helps you master all the topics on the VCP6-DCV (#2VO-621) exam, including:

Securing vSphere environments Implementing advanced network virtualization policies, features, and Network I/O control (NIOC) Configuring and using VMware storage protocols, VSAN and VVOL software-defined storage, ESXi host interactions, and Storage I/O Control (SIOC) Upgrading vSphere deployments to 6.x, including vCenter Server and ESXi Hosts Planning and using Resource Pools Implementing backup/recovery with VMware Data Protection and vSphere Replication Troubleshooting performance, storage, networks, upgrades, clusters, and more Successfully configuring Auto Deploy environments with host profiles and virtualized workloads Configuring and administering vSphere high availability Using advanced VM settings, content libraries, and vCloud Air connectors

The VCP6-DCV Official Cert Guide is part of a recommended learning path from VMware that includes simulation and hands-on training from authorized VMware instructors and self-study products from VMware Press. To find out more about instructor-led training, e-learning, and hands-on instruction offered worldwide, please visit www.vmware.com/training.

This textbook provides a truly international approach to the emerging field of sports marketing and provides the reader with the best practices of over 200 companies and sports clubs around the world.

Sports Marketing explores the latest sports

Preparing the next generation to inherit the family enterprise is the single most important determinant of a successful generational handoff. It depends significantly on both the senior generation and junior generation taking active roles in the preparation process. Specifically, what can each generation do to help develop the next generation? What does each generation want from the other throughout this journey? These and related questions have been discussed by families from around the world every year since 1997 at the Families in Business program at Harvard Business School. Next Generation Success offers a convenient summary of these rich conversations between senior and junior generation members regarding what each generation can do to help the next generation develop as effective managers, owners and family members. The perspectives of both generations are compared over a 10 year period.

Antonio Gramsci used the term ‘passive revolution’ to describe the limitations and weaknesses of the 19th century bourgeois state in Italy which permitted economic development whilst thwarting social and political progress. This detailed study consists of seven essays each exploring a different theme of the economic and social basis of the Liberal state, providing a broad understanding of the background against the emergence of Italian fascism and present a number of debates and controversies amongst Italian historians. By critical discussion of Gramsci’s reading of modern Italian history, the essays present an analysis of the structure and development of social and economic relations in the formation of the Liberal state, illustrating the transition from liberalism to fascism.

Originally published in 1983, in the two decades prior to publication, specialised neonatal units for the treatment of sick or preterm babies had been set up in most major neonatal centres. In the early years these units did little to prevent separation of parents and babies and evidence accumulated of the ill effects of this situation. In addition, we had gradually become aware of the difficulties of building a relationship with a sick or immature baby even under more ideal circumstances.

This book, in a series of authoritative review chapters, sets out to describe the process by which social relationships develop after birth and the ways in which this process may be distorted by separation, the condition of the baby or by the process of medical treatment. Experienced practitioners describe practical steps which may be taken to support parents and foster their relationship with their babies in treatment situations. The final section of the book examines the organisation of neonatal care in a number of widely different settings and indicates that diverse approaches may be successful in achieving the same ends.

This book opens a unique and rare perspective of the Oil and Gas industry that focuses on its history and the

The global phenomenon that has sold 3.6 million copies, is published in a record-breaking 44 languages and is a bestseller across five continents—now updated and expanded with new content

In this perennial bestseller, embraced by organizations and industries worldwide, globally preeminent management thinkers W. Chan Kim and Renée Mauborgne challenge everything you thought you knew about the requirements for strategic success. Recognized as one of the most iconic and impactful strategy books ever written, Blue Ocean Strategy, now updated with fresh content from the authors, argues that cutthroat competition results in nothing but a bloody red ocean of rivals fighting over a shrinking profit pool. Based on a study of 150 strategic moves (spanning more than 100 years across 30 industries), the authors argue that lasting success comes not from battling competitors but from creating “blue oceans”—untapped new market spaces ripe for growth.

Blue Ocean Strategy presents a systematic approach to making the competition irrelevant and outlines principles and tools any organization can use to create and capture their own blue oceans. This expanded edition includes:A new preface by the authors: Help! My Ocean Is Turning RedUpdates on all cases and examples in the book, bringing their stories up to the present timeTwo new chapters and an expanded third one — Alignment, Renewal, and Red Ocean Traps — that address the most pressing questions readers have asked over the past 10 years

A landmark work that upends traditional thinking about strategy, this bestselling book charts a bold new path to winning the future. Consider this your guide to creating uncontested market space—and making the competition irrelevant.

To learn more about the power of blue ocean strategy, visit blueoceanstrategy.com. There you’ll find all the resources you need—from ideas in practice and cases from government and private industry, to teaching materials, mobile apps, real-time updates, and tips and tools to help you make your blue ocean journey a success.

In today's changing political and economic environment, it is increasingly important that companies learn to properly use the various trading instruments to protect themselves against price volatility. Since the first successful energy futures contract was introduced almost a quarter century ago, trading in energy futures and options has played an important role in hedging against fluctuations in the price of petroleum products, crude oil, natural gas, propane, electricity, and most recently, coal. In this 2nd edition of their best-selling primer, authors Errera and Brown explain how exchange traded futures and options markets work, and how companies can successfully use the markets in their overall strategy to increase profitability. They cover everything from market mechanics, hedging, spread trading, and technical trading to history and growth of the markets. Also included is an extensive appendix detailing contract specifications for 13 energy futures/options contracts. BONUS: A summary of the rules of the most active energy futures and options contracts is included!

NEW YORK TIMES BESTSELLER • SELECTED BY THE ECONOMIST AS ONE OF THE BEST BOOKS OF THE YEAR

Remarkable as it may seem today, there once was a time when the president of the United States could pick up the phone and ask the president of General Motors to resign his position and take the reins of a great national enterprise. And the CEO would oblige, no questions asked, because it was his patriotic duty.
 
In Freedom’s Forge, bestselling author Arthur Herman takes us back to that time, revealing how two extraordinary American businessmen—automobile magnate William Knudsen and shipbuilder Henry J. Kaiser—helped corral, cajole, and inspire business leaders across the country to mobilize the “arsenal of democracy” that propelled the Allies to victory in World War II.
 
“Knudsen? I want to see you in Washington. I want you to work on some production matters.” With those words, President Franklin D. Roosevelt enlisted “Big Bill” Knudsen, a Danish immigrant who had risen through the ranks of the auto industry to become president of General Motors, to drop his plans for market domination and join the U.S. Army. Commissioned a lieutenant general, Knudsen assembled a crack team of industrial innovators, persuading them one by one to leave their lucrative private sector positions and join him in Washington, D.C. Dubbed the “dollar-a-year men,” these dedicated patriots quickly took charge of America’s moribund war production effort.
 
Henry J. Kaiser was a maverick California industrialist famed for his innovative business techniques and his can-do management style. He, too, joined the cause. His Liberty ships became World War II icons—and the Kaiser name became so admired that FDR briefly considered making him his vice president in 1944. Together, Knudsen and Kaiser created a wartime production behemoth. Drafting top talent from companies like Chrysler, Republic Steel, Boeing, Lockheed, GE, and Frigidaire, they turned auto plants into aircraft factories and civilian assembly lines into fountains of munitions, giving Americans fighting in Europe and Asia the tools they needed to defeat the Axis. In four short years they transformed America’s army from a hollow shell into a truly global force, laying the foundations for a new industrial America—and for the country’s rise as an economic as well as military superpower.
 
Featuring behind-the-scenes portraits of FDR, George Marshall, Henry Stimson, Harry Hopkins, Jimmy Doolittle, and Curtis LeMay, as well as scores of largely forgotten heroes and heroines of the wartime industrial effort, Freedom’s Forge is the American story writ large. It vividly re-creates American industry’s finest hour, when the nation’s business elites put aside their pursuit of profits and set about saving the world.

Praise for Freedom’s Forge
 
“A rambunctious book that is itself alive with the animal spirits of the marketplace.”—The Wall Street Journal
 
“A rarely told industrial saga, rich with particulars of the growing pains and eventual triumphs of American industry . . . Arthur Herman has set out to right an injustice: the loss, down history’s memory hole, of the epic achievements of American business in helping the United States and its allies win World War II.”—The New York Times Book Review
 
“Magnificent . . . It’s not often that a historian comes up with a fresh approach to an absolutely critical element of the Allied victory in World War II, but Pulitzer finalist Herman . . . has done just that.”—Kirkus Reviews (starred review)


From the Hardcover edition.

Introduction to Emergency Management, Fourth Edition, offers a practical guide to the discipline of emergency management. It focuses on the domestic emergency management system of the United States, highlighting the lessons and emerging trends that are applicable to emergency management systems in other parts of the world.
The book begins by tracing the historical development of emergency management from the 1800s to the present world of homeland security. It then discusses the hazards faced by emergency management and the methods of assessing hazard risk; the function of mitigation and the strategies and programs emergency management or other disciplines use to reduce the impact of disasters; and emergency management preparedness.
The book also covers the importance of communication in the emergency management of the twenty-first century; the functions and processes of disaster response; government and voluntary programs aimed at helping people and communities rebuild in the aftermath of a disaster; and international emergency management. It also addresses the impact of September 11, 2001 on traditional perceptions of emergency management; and emergency management in the post-9/11, post-Katrina environment.

* Expanded coverage of risk management * Enhanced coverage of disaster communications, including social networking sites like Twitter * More material on mitigation of disasters * Up-to-date information on the role of FEMA in the Obama administration

The easy way to successfully run a profitable restaurant

Millions of Americans dream of owning and running their own restaurant — because they want to be their own boss, because their cooking always draws raves, or just because they love food. Running a Restaurant For Dummies covers every aspect of getting started for aspiring restaurateurs. From setting up a business plan and finding financing, to designing a menu and dining room, you'll find all the advice you need to start and run a successful restaurant.

Even if you don't know anything about cooking or running a business, you might still have a great idea for a restaurant — and this handy guide will show you how to make your dream a reality. If you already own a restaurant, but want to see it get more successful, Running a Restaurant For Dummies offers unbeatable tips and advice for bringing in hungry customers. From start to finish, you'll learn everything you need to know to succeed.

New information on designing, re-designing, and equipping a restaurant with all the essentials—from the back of the house to the front of the house Determining whether to rent or buy restaurant property Updated information on setting up a bar and managing the wine list Profitable pointers on improving the bottom line The latest and greatest marketing and publicity options in a social-media world Managing and retaining key staff New and updated information on menu creation and the implementation of Federal labeling (when applicable), as well as infusing local, healthy, alternative cuisine to menu planning

Running a Restaurant For Dummies gives you the scoop on the latest trends that chefs and restaurant operators can implement in their new or existing restaurants.

Athletes compete for national honor in Olympic and World Cup games. But the road to these mega events is paved by big business. We all know who the winners on the field are—but who wins off the field?

The numbers are staggering: China spent $40 billion to host the 2008 Summer Olympic Games in Beijing and Russia spent $50 billion for the 2014 Sochi Winter Games. Brazil's total expenditures are thought to have been as much as $20 billion for the World Cup this summer and Qatar, which will be the site of the 2022 World Cup, is estimating that it will spend $200 billion.

How did we get here? And is it worth it? Those are among the questions noted sports economist Andrew Zimbalist answers in Circus Maximus: The Economic Gamble Behind Hosting the Olympics and the World Cup. Both the Olympics and the World Cup are touted as major economic boons for the countries that host them, and the competition is fierce to win hosting rights. Developing countries especially see the events as a chance to stand in the world's spotlight.

Circus Maximus traces the path of the Olympic Games and the World Cup from noble sporting events to exhibits of excess. It exposes the hollowness of the claims made by their private industry boosters and government supporters, all illustrated through a series of case studies ripping open the experiences of Barcelona, Sochi, Rio, and London. Zimbalist finds no net economic gains for the countries that have played host to the Olympics or the World Cup. While the wealthy may profit, those in the middle and lower income brackets do not, and Zimbalist predicts more outbursts of political anger like that seen in Brazil surrounding the 2014 World Cup.

A well-written and extremely informative book about our energy industries, their significance to the economy, and how economists analyze the problems associated with energy production and consumption. The reader with only a cursory knowledge of economic principles, as well as trained economists, will learn much from Peirce's incisive and sometimes acerbic examination of the coal, oil, natural gas, electric utility, nuclear power, and the alternative energy industries. Choice review of First Edition

Economics of the Energy Industries, Second Edition, examines the industry, in general, and its component industries (petroleum, natural gas, coal, electricity, nuclear, and alternative fuels). Dr. William Peirce blends technical and historical information about the component industries and analyzes the mixture with economic tools. The text provides the reader with a combination of the analytical concepts, the historical and institutional background necessary to understand the role of energy in modern economies, and the issues involved in public policy related to energy. Dr. Peirce incorporates environmental issues as well as the current status of industry regulation in his thorough and completely revised edition.

We live in the age of Computer Business Systems (CBSs)—the highly complex, computer-intensive management programs on which large organizations increasingly rely. In Mindless, Simon Head argues that these systems have come to trump human expertise, dictating the goals and strategies of a wide array of businesses, and de-skilling the jobs of middle class workers in the process. CBSs are especially dysfunctional, Head argues, when they apply their disembodied expertise to transactions between humans, as in health care, education, customer relations, and human resources management. And yet there are industries with more human approaches, as Head illustrates with specific examples, whose lead we must follow and extend to the mainstream American economy.

Mindless illustrates the shortcomings of CBS, providing an in-depth and disturbing look at how human dignity is slipping as we become cogs on a white collar assembly line.

Over the past century, the banana industry has radically transformed Latin America and the Caribbean and become a major site of United States–Latin American interaction. Banana Wars is a history of the Americas told through the cultural, political, economic, and agricultural processes that brought bananas from the forests of Latin America and the Caribbean to the breakfast tables of the United States and Europe. The first book to examine these processes in all the western hemisphere regions where bananas are grown for sale abroad, Banana Wars advances the growing body of scholarship focusing on export commodities from historical and social scientific perspectives.

Bringing together the work of anthropologists, sociologists, economists, historians, and geographers, this collection reveals how the banana industry marshaled workers of differing nationalities, ethnicities, and languages and, in so doing, created unprecedented potential for conflict throughout Latin American and the Caribbean. The frequently abusive conditions that banana workers experienced, the contributors point out, gave rise to one of Latin America’s earliest and most militant labor movements. Responding to both the demands of workers’ organizations and the power of U.S. capital, Latin American governments were inevitably affected by banana production. Banana Wars explores how these governments sometimes asserted their sovereignty over foreign fruit companies, but more often became their willing accomplices. With several essays focusing on the operations of the extraordinarily powerful United Fruit Company, the collection also examines the strategies and reactions of the American and European corporations seeking to profit from the sale of bananas grown by people of different cultures working in varied agricultural and economic environments.

Contributors
Philippe Bourgois
Marcelo Bucheli
Dario Euraque
Cindy Forster
Lawrence Grossman
Mark Moberg
Laura T. Raynolds
Karla Slocum
John Soluri
Steve Striffler
Allen Wells

Winning business principles from an NFL super agent?now in paperback.

Building the most dominant sports agency in professional football?with over one billion dollars in player contracts since 2003?Drew Rosenhaus has made a name for himself in the game?by winning. With more active-player clients than any other agent in the National Football League, Drew and his brother Jason sit at the top of an impressive field. Now these two superstars take readers inside the NFL to deliver the secrets behind their business success.

Next Question is the playbook for entrepreneurs and others who want to get to the top of their profession?whether they are just starting out or taking their business to the next level. Addressing negotiating skills, deal-making, image control, and much more, this behind-the-scenes strategy guide combines spot-on instruction with anecdotal examples that will get business people fired up to apply the Rosenhaus rules for success?and achieve their professional goals.

Now beyond its eleventh printing and translated into twelve languages, Michael Porter’s The Competitive Advantage of Nations has changed completely our conception of how prosperity is created and sustained in the modern global economy. Porter’s groundbreaking study of international competitiveness has shaped national policy in countries around the world. It has also transformed thinking and action in states, cities, companies, and even entire regions such as Central America.

Based on research in ten leading trading nations, The Competitive Advantage of Nations offers the first theory of competitiveness based on the causes of the productivity with which companies compete. Porter shows how traditional comparative advantages such as natural resources and pools of labor have been superseded as sources of prosperity, and how broad macroeconomic accounts of competitiveness are insufficient. The book introduces Porter’s “diamond,” a whole new way to understand the competitive position of a nation (or other locations) in global competition that is now an integral part of international business thinking. Porter's concept of “clusters,” or groups of interconnected firms, suppliers, related industries, and institutions that arise in particular locations, has become a new way for companies and governments to think about economies, assess the competitive advantage of locations, and set public policy.

Even before publication of the book, Porter’s theory had guided national reassessments in New Zealand and elsewhere. His ideas and personal involvement have shaped strategy in countries as diverse as the Netherlands, Portugal, Taiwan, Costa Rica, and India, and regions such as Massachusetts, California, and the Basque country. Hundreds of cluster initiatives have flourished throughout the world. In an era of intensifying global competition, this pathbreaking book on the new wealth of nations has become the standard by which all future work must be measured.

Completely revised and updated, Treatment Wetlands, Second Edition is still the most comprehensive resource available for the planning, design, and operation of wetland treatment systems. The book addresses the design, construction, and operation of wetlands for water pollution control. It presents the best current procedures for sizing these systems, and describing the intrinsic processes that combine to quantify performance.

The Second Edition covers:

New methods based on the latest research Wastewater characterization and regulatory framework analyses leading to detailed design and economics State-of-the-art procedures for analyzing hydraulics, hydrology, substrates and wetlands biogeochemistry Definition of performance expectations for traditional pollutants such as solids, oxygen demand, nutrients and pathogens, as well as for metals and a wide variety of individual organic and inorganic chemicals Discussion of methods of configuration, construction, and vegetation establishment and startup considerations Ancillary benefits of human use and wildlife habitat Specific examples of numerous applications Extensive reference base of current information

The book provides a complete reference that includes: detailed information on wetland ecology, design for consistent performance, construction guidance and operational control through effective monitoring. Case histories of operational wetland treatment systems illustrate the variety of design approaches presented allowing you to tailor them to the needs of your wetlands treatment projects. The sheer amount of information found in Treatment Wetlands, Second Edition makes it the resource you will turn to again and again.

Oil, the black gold of Texas, has given rise to many a myth. Oil could turn a man overnight into a millionaire—and did, for some. But these myths have obscured what life was really like in the oil patch, a place that was neither the El Dorado of legend nor quite the unredeemed den of sin and iniquity that some feared.

In Roughnecks, Drillers, and Tool Pushers, Gerald Lynch provides a much-needed insider's view of the oil industry, describing life in various oil fields in and around Texas. He also chronicles changes in drilling methods and oil-field technology and how these changes affected him and his fellow oil-field workers. No one else has written a working-class history of the oil fields as colorful and articulate as this one.

Information technology supports efficient operations, enterprise integration, and seamless value delivery, yet itself is too often inefficient, un-integrated, and of unclear value. This completely rewritten version of the bestselling Architecture and Patterns for IT Service Management, Resource Planning and Governance retains the original (and still unique) approach: apply the discipline of enterprise architecture to the business of large scale IT management itself. Author Charles Betz applies his deep practitioner experience to a critical reading of ITIL 2011, COBIT version 4, the CMMI suite, the IT portfolio management literature, and the Agile/Lean IT convergence, and derives a value stream analysis, IT semantic model, and enabling systems architecture (covering current topics such as CMDB/CMS, Service Catalog, and IT Portfolio Management). Using the concept of design patterns, the book then presents dozens of visual models documenting challenging problems in integrating IT management, showing how process, data, and IT management systems must work together to enable IT and its business partners. The edition retains the fundamental discipline of traceable process, data, and system analysis that has made the first edition a favored desk reference for IT process analysts around the world. This best seller is a must read for anyone charged with enterprise architecture, IT planning, or IT governance and management.Lean-oriented process analysis of IT management, carefully distinguished from an IT functional modelField-tested conceptual information model with definitions and usage scenarios, mapped to both the process and system architecturesIntegrated architecture for IT management systemsSynthesizes Enterprise Architecture, IT Service Management, and IT Portfolio Management in a practical way

“A heartfelt paean to the pioneering breweries of the Midwest, packed with details and excellent photos. Land of Amber Waters is sure to delight anyone interested in the storied history of American brewing.” —Garrett Oliver, Brewmaster of The Brooklyn Brewery, and author of The Brewmaster's Table

 

“Without question, the greatest invention in the history of mankind is beer. Oh, I grant you that the wheel was a fine invention, but the wheel does not go nearly as well with pizza.” —Dave Barry

 

For centuries, brewmasters both professional and homegrown have pursued the perfect pour—a delectable combination of barley, yeast, water, and hops—and few states can claim as devoted a relationship to beer as Minnesota. For a time it seemed that every town had its brewery and a beer garden was a highlight of every local celebration. Dedicated home brewers and casual pub crawlers alike will be amazed by the stories of Minnesota beers and breweries featured in Land of Amber Waters.

 

Starting with the first brewery in 1849, Doug Hoverson tells the story of the state’s beer industry from the small-town breweries that gave way to larger companies with regional and national prominence, including Hamm’s, Grain Belt, and Schell’s, to the vibrant beer culture of today, led by a new wave of breweries such as Summit, Lake Superior Brewing Co., and Surly, and brewpubs like Town Hall Brewery, Fitger’s, and Granite City Brewpub, and sustained by microbreweries, home brewers, and beer aficionados.

 

From the first illegal brewer at Fort Snelling to the craft brewers and major companies of today, nearly 300 breweries have opened and operated at one time or another in 125 cities and towns around the state. Complete with a comprehensive list of Minnesota’s breweries—including many never before published—and more than 300 tempting illustrations of beer and breweriana, Land of Amber Waters marvelously chronicles Minnesota’s rich brewing traditions.

 

Doug Hoverson teaches social studies and coaches the debate team at St. Thomas Academy in Mendota Heights, Minnesota. He is the assistant editor of American Breweriana Journal, an award-winning homebrewer, and a certified beer judge.

Why do some cartels fail and others succeed? This question has intrigued economists for a hundred years, and they have created an extensive body of theory to help explain cartel behaviour. This book looks at the experience of actual cartels and challenges

Handbook of Water and Wastewater Treatment Plant Operations the first thorough resource manual developed exclusively for water and wastewater plant operators has been updated and expanded. An industry standard now in its third edition, this book addresses management issues and security needs, contains coverage on pharmaceuticals and personal care products (PPCPs), and includes regulatory changes. The author explains the material in layman’s terms, providing real-world operating scenarios with problem-solving practice sets for each scenario. This provides readers with the ability to incorporate math with both theory and practical application. The book contains additional emphasis on operator safety, new chapters on energy conservation and sustainability, and basic science for operators.

What’s New in the Third Edition:

Prepares operators for licensure exams Provides additional math problems and solutions to better prepare users for certification exams Updates all chapters to reflect the developments in the field Enables users to properly operate water and wastewater plants and suggests troubleshooting procedures for returning a plant to optimum operation levels

A complete compilation of water science, treatment information, process control procedures, problem-solving techniques, safety and health information, and administrative and technological trends, this text serves as a resource for professionals working in water and wastewater operations and operators preparing for wastewater licensure exams. It can also be used as a supplemental textbook for undergraduate and graduate students studying environmental science, water science, and environmental engineering.

Now beyond its eleventh printing and translated into twelve languages, Michael Porter’s The Competitive Advantage of Nations has changed completely our conception of how prosperity is created and sustained in the modern global economy. Porter’s groundbreaking study of international competitiveness has shaped national policy in countries around the world. It has also transformed thinking and action in states, cities, companies, and even entire regions such as Central America.

Based on research in ten leading trading nations, The Competitive Advantage of Nations offers the first theory of competitiveness based on the causes of the productivity with which companies compete. Porter shows how traditional comparative advantages such as natural resources and pools of labor have been superseded as sources of prosperity, and how broad macroeconomic accounts of competitiveness are insufficient. The book introduces Porter’s “diamond,” a whole new way to understand the competitive position of a nation (or other locations) in global competition that is now an integral part of international business thinking. Porter's concept of “clusters,” or groups of interconnected firms, suppliers, related industries, and institutions that arise in particular locations, has become a new way for companies and governments to think about economies, assess the competitive advantage of locations, and set public policy.

Even before publication of the book, Porter’s theory had guided national reassessments in New Zealand and elsewhere. His ideas and personal involvement have shaped strategy in countries as diverse as the Netherlands, Portugal, Taiwan, Costa Rica, and India, and regions such as Massachusetts, California, and the Basque country. Hundreds of cluster initiatives have flourished throughout the world. In an era of intensifying global competition, this pathbreaking book on the new wealth of nations has become the standard by which all future work must be measured.

In the bestselling tradition of The Soul of a New Machine, Dealers of Lightning is a fascinating journey of intellectual creation. In the 1970s and '80s, Xerox Corporation brought together a brain-trust of engineering geniuses, a group of computer eccentrics dubbed PARC. This brilliant group created several monumental innovations that triggered a technological revolution, including the first personal computer, the laser printer, and the graphical interface (one of the main precursors of the Internet), only to see these breakthroughs rejected by the corporation. Yet, instead of giving up, these determined inventors turned their ideas into empires that radically altered contemporary life and changed the world.

Based on extensive interviews with the scientists, engineers, administrators, and executives who lived the story, this riveting chronicle details PARC's humble beginnings through its triumph as a hothouse for ideas, and shows why Xerox was never able to grasp, and ultimately exploit, the cutting-edge innovations PARC delivered. Dealers of Lightning offers an unprecedented look at the ideas, the inventions, and the individuals that propelled Xerox PARC to the frontier of technohistoiy--and the corporate machinations that almost prevented it from achieving greatness.

In Outraged, an auto insider provides an inspiring account of what it means to lose your rights, property, and, in essence, the American dream. It begins with roughly two thousand men and women whose companies were destroyed by two automakers, General Motors and Chrysler, during their government-led corporate restructurings in 2009. Authors Tamara Darvish, vice president of DARCARS Automotive in Maryland, and Lillie Guyer, a Detroit area automotive journalist, show the collapse of the American dream from the perspective of an entrepreneur who was affected by the automotive industry bailout. In this featurized business story, Outraged details the founding of the activist group Committee to Restore Dealer Rights and its efforts to regain the economic rights of auto dealerships throughout the United States. It tells how they took their fight to Congress and to the steps of the White House. Outraged candidly examines the battles between dealers and the entities that engineered their demise. It also details the pain and the high points in government as its temporary power brokers ignore the significant role of Congress in lawmaking and the rights of ordinary citizens. This personal, controversial account shows what can happen when people unite in a common cause and stand up for what they believe is right.

Building on the success of its 1993 predecessor, this second edition of Geochemistry, Groundwater and Pollution has been thoroughly re-written, updated and extended to provide a complete and authoritative account of modern hydrogeochemistry.

Offering a quantitative approach to the study of groundwater quality and the interaction of water, minerals, gases, pollutants and microbes, this book shows how physical and chemical theory can be applied to explain observed water qualities and variations over space and time. Integral to the presentation, geochemical modelling using PHREEQC code is demonstrated, with step-by-step instructions for calculating and simulating field and laboratory data. Numerous figures and tables illustrate the theory, while worked examples including calculations and theoretical explanations assist the reader in gaining a deeper understanding of the concepts involved.

A crucial read for students of hydrogeology, geochemistry and civil engineering, professionals in the water sciences will also find inspiration in the practical examples and modeling templates.

Catering: A Guide to Managing a Successful Business Operation, Second Edition provides the reader with the tools to fully understand the challenges and benefits of running a successful catering business. Catering was written as an easy-to-follow guide using a simple step-by-step format and provides comprehensive coverage of all types of catering. This is a significant contrast to other texts which are geared to a specific segment of catering such as on-premise, off-premise, or corporate dining. The graduate who decides to enter into catering will be charged with providing the “restaurant” experience to their clients and optimizing profits for their employer. Catering will assist them in achieving these goals.

In Pursuit of Leviathan traces the American whaling industry from its rise in the 1840s to its precipitous fall at the end of the nineteenth century. Using detailed and comprehensive data that describe more than four thousand whaling voyages from New Bedford, Massachusetts, the leading nineteenth-century whaling port, the authors explore the market for whale products, crew quality and labor contracts, and whale biology and distribution, and assess the productivity of the American fleet. They then examine new whaling techniques developed at the end of the nineteenth century, such as modified clippers and harpoons, and the introduction of darting guns. Despite the common belief that the whaling industry declined due to a fall in whale stocks, the authors argue that the industry's collapse was related to changes in technology and market conditions.

Providing a wealth of historical information, In Pursuit of Leviathan is a classic industry study that will provide intriguing reading for anyone interested in the history of whaling.

Relying on interviews with the three founders of the company, as well as other interested parties, Bartlett (business journalism, Baruch College, City U. of New York) recounts the story of Kohlberg Kravis Roberts & Company, a financial firm that in the 1980s came closest to making leveraged buyout a household term. For Bartlett, the story of KKR

Competition to publish in the top journals is fierce. This book provides entrepreneurship researchers with relevant material and insights to support them in their efforts to publish their research in the most prestigious entrepreneurship outlets.
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For decades the semiconductor industry has been a driver of global economic growth and social change. Semiconductors, particularly the microchips essential to most electronic devices, have transformed computing, communications, entertainment, and industry. In Chips and Change, Clair Brown and Greg Linden trace the industry over more than twenty years through eight technical and competitive crises that forced it to adapt in order to continue its exponential rate of improved chip performance. The industry's changes have in turn shifted the basis on which firms hold or gain global competitive advantage.

These eight interrelated crises do not have tidy beginnings and ends. Most, in fact, are still ongoing, often in altered form. The U.S. semiconductor industry's fear that it would be overtaken by Japan in the 1980s, for example, foreshadows current concerns over the new global competitors China and India. The intersecting crises of rising costs for both design and manufacturing are compounded by consumer pressure for lower prices. Other crises discussed in the book include the industry's steady march toward the limits of physics, the fierce competition that keeps its profits modest even as development costs soar, and the global search for engineering talent.

Other high-tech industries face crises of their own, and the semiconductor industry has much to teach about how industries are transformed in response to such powerful forces as technological change, shifting product markets, and globalization. Chips and Change also offers insights into how chip firms have developed, defended, and, in some cases, lost global competitive advantage.

Most organizations consist of multiple business and support units, each populated by highly trained, experienced executives. But often the efforts of individual units are not coordinated, resulting in conflicts, lost opportunities, and diminished performance.

Robert S. Kaplan and David P. Norton argue that the responsibility for this critical alignment lies with corporate headquarters. In this book, the authors apply their revolutionary Balanced Scorecard management system to corporate-level strategy, revealing how highly successful enterprises achieve powerful synergies by explicitly defining corporate headquarters’ role in setting, coordinating, and overseeing organizational strategy.

Based on extensive field research in organizations worldwide, Alignment shows how companies can build an enterprise-level Strategy Map and Balanced Scorecard that clearly articulate the “enterprise value proposition”: how the enterprise creates value above that achieved by individual business units operating alone. The book provides case studies, actionable frameworks, and sample scorecards that show how to align business and support units, boards of directors, and external partners with the corporate strategy and create a governance process that will ensure that alignment is sustained.

The next breakthrough in strategy execution from the field’s premier thinkers, Alignment shows how today’s companies can unlock unrealized value from enterprise synergies.

Building on the foundation set by its best-selling predecessors, the Groundwater Chemicals Desk Reference, Fourth Edition is both a broad, comprehensive desk reference and a guide for field research. This fourth edition contains more than 1,700 additional references, including adsorption data for more than 800 organic compounds and metals, solubility data for over 2,500 compounds, octanol-water partition coefficients for 1,475 compounds, toxicity data for 1,100 compounds, more than 31,000 synonyms, and more than 2,250 degradation products, impurities, and compounds in commercially available products cross-referenced to parent compounds.

See what’s new in the Fourth Edition:

· Additional bioconcentration factors

· Additional aquatic and mammalian toxicity values

· Additional degradation rates and corresponding half-lives in various environmental compartments

· Ionization potentials

· Additional aqueous solubility of miscellaneous inorganic and organic compounds

· Additional Henry’s Law constants for 1,850 compound entries

· Additional octanol-water partition coefficients for 1,475 compound entries

· Additional biological, chemical, and theoretical oxygen demand values for various organic compounds

· Four additional tables: Test Method Number Index, Dielectric Values of Earth Materials and Fluids, Lowest Odor Threshold Concentrations of Organic Compounds in Water, and Lowest Threshold Concentrations of Organic Compounds in Water

· A section for each compound entry describing potential sources of compounds detected in the environment

The compounds profiled include solvents, herbicides, insecticides, fumigants, and other hazardous substances commonly found in the groundwater and soil environments, the organic Priority Pollutants promulgated by the U.S. EPA under the Clean Water Act of 1977, and compounds commonly found in the workplace and environment. The presentation remains virtually the same as previous editions, making the information easy to find and immediately useful.

Dams and Appurtenant Hydraulic Structures, now in its second edition, provides a comprehensive and complete overview of all kinds of dams and appurtenant hydraulic structures throughout the world.

The reader is guided through different aspects of dams and appurtenant hydraulic structures in 35 chapters, which are subdivided in five themes:
I. Dams and appurtenant hydraulic structures – General;
II. Embankment dams;
III. Concrete dams;
IV. Hydromechanical equipment and appurtenant hydraulic structures;
V. Hydraulic schemes.

Subjects treated are general questions, design, construction, surveillance, maintenance and reconstruction of various embankment and concrete dams, hydromechanical equipment, spillway structures, bottom outlets, special hydraulic structures, composition of structures in river hydraulic schemes, reservoirs, environmental effects of river hydraulic schemes and reservoirs and environmental protection. Special attention is paid to advanced methods of static and dynamic analysis of embankment dams.

The wealth of experience gained by the author over the course of 35 years of research and practice is incorporated in this richly-illustrated, fully revised, updated and expanded edition. For the original Macedonian edition of Dams and Appurtenant Hydraulic Structures, Ljubomir Tanchev was awarded the Goce Delchev Prize, the highest state prize for achievements in science in the Republic of Macedonia.

This work is intended for senior students, researchers and professionals in civil, hydraulic and environmental engineering and dam construction and exploitation.

Aquaculture is the farming of aquatic organisms, principally fish, molluscs, crustaceans and marine algae. It has seen phenomenal worldwide growth in the past fifty years and many people view it as the best solution for the provision of high quality protein to feed the world's growing population, particularly with the rapid decline in wild marine fish populations. Aquaculture now contributes approximately one third of the world's fish production, and has increased by about eight per cent annually over the last thirty years, while wild capture fishery production has remained static.

Focused on developing more sustainable aquaculture practices, this book provides an ideal advanced-level textbook. It is based on extensive evidence and knowledge of best practices, with guidance on appropriate adaptation and uptake in a variety of environmental, geographic, socio-economic and political settings. The author concentrates on low-impact aquaculture systems and approaches, which have minimal adverse effects on the environment. He also emphasizes socially responsible and equitable aquaculture development; to enhance the natural resource base and livelihoods.

Drawing on a range of case-studies from around the world, the objective is to show where progress in terms of developing ecologically sound and socially responsible forms of aquaculture has been made. A tool-box of approaches to support widespread adoption and appropriate adaptation of regenerating aquaculture strategies is provided, ensuring the book will have practical relevance for both students and professionals.

The last ten years have been a period of extraordinary change for law firms. The rapid growth of corporate law firms and the emergence of global mega-firms have strained the traditional partnership model of management. Some managers of law firms are appalled at the creeping 'corporatism' that they fear may result. However a growing number believe that it is time to move on and adopt more contemporary forms of structure and management. In Managing the Modern Law Firm scholars and legal practitioners examine the latest insights from management research, to enable law firms successfully to meet the challenges of this new business environment.

As we discover more about the role of the ocean in global changes and identify the effects of global change on the ocean, understanding its chemical composition and processes becomes increasingly paramount. However, understanding these processes requires a wide range of measurements in the vast ocean, from the sea surface to deep-ocean trenches, from the tropics to the poles. Practical Guidelines for the Analysis of Seawater provides a common analytical basis for generating quality-assured and reliable data on chemical parameters in the ocean.

A source of practical know-how, the book covers sampling and storage, analytical methodology, and guidelines and procedures for quality assurance. It presents analytical methods with the step-by-step procedures that help practitioners implement these methods successfully into the laboratory, making them instantly applicable without consulting further literature. The book also contains essential information for developing or improving quality control and quality assurance programs in the laboratory. It includes the availability and measurement of standard reference materials, blank estimation and correction, control of recoveries, and statistical evaluation of quality assurance data.

Analytical chemistry is a very active and fast moving area. Despite the development of innovative new analytical techniques for chemical trace element research, obtaining reliable data at ultra-trace levels remains a formidable challenge. A complete and practical guide, this book delineates proven methods that consistently yield reproducible data in routine work.

The aim of the book is to provide an overview of risk management in life insurance companies. The focus is twofold: (1) to provide a broad view of the different topics needed for risk management and (2) to provide the necessary tools and techniques to concretely apply them in practice. Much emphasis has been put into the presentation of the book so that it presents the theory in a simple but sound manner. The first chapters deal with valuation concepts which are defined and analysed, the emphasis is on understanding the risks in corresponding assets and liabilities such as bonds, shares and also insurance liabilities. In the following chapters risk appetite and key insurance processes and their risks are presented and analysed. This more general treatment is followed by chapters describing asset risks, insurance risks and operational risks - the application of models and reporting of the corresponding risks is central. Next, the risks of insurance companies and of special insurance products are looked at. The aim is to show the intrinsic risks in some particular products and the way they can be analysed. The book finishes with emerging risks and risk management from a regulatory point of view, the standard model of Solvency II and the Swiss Solvency Test are analysed and explained. The book has several mathematical appendices which deal with the basic mathematical tools, e.g. probability theory, stochastic processes, Markov chains and a stochastic life insurance model based on Markov chains. Moreover, the appendices look at the mathematical formulation of abstract valuation concepts such as replicating portfolios, state space deflators, arbitrage free pricing and the valuation of unit linked products with guarantees. The various concepts in the book are supported by tables and figures.

Following in the footsteps of previous highly successful and useful editions, Biological Wastewater Treatment, Third Edition presents the theoretical principles and design procedures for biochemical operations used in wastewater treatment processes. It reflects important changes and advancements in the field, such as a revised treatment of the microbiology and kinetics of nutrient removal and an update of the simulation of biological phosphorous removal with a more contemporary model.

See what’s new in the Third Edition:

A chapter devoted to the description and simulation of anaerobic bioreactors Coverage of applications of submerged attached growth bioreactors Expanded discussion of modeling attached growth systems Increased information on the fate and effects of trace contaminants as they relate to xenobiotic organic chemicals A chapter on applying biochemical unit operations to design systems for greater sustainability

The book describes named biochemical operations in terms of treatment objectives, biochemical environment, and reactor configuration; introduces the format and notation used throughout the text; and presents the basic stoichiometry and kinetics of microbial reactions that are key to quantitative descriptions of biochemical operations. It then examines the stoichiometry and kinetics used to investigate the theoretical performance of biological reactors containing microorganisms suspended in the wastewater. The authors apply this theory to the operations introduced, taking care to highlight the practical constraints that ensure system functionality in the real world.

The authors focus on further biochemical operations in which microorganisms grow attached to solid surfaces, adding complexity to the analysis, even though the operations are often simpler in application. They conclude with a look to the future, introducing the fate and effects of xenobiotic and trace contaminants in wastewater treatment systems and examining how the application of biochemical operations can lead to a more sustainable world.

In recent years, the area dealing with the physical chemistry of materials has become an emerging discipline in materials science that emphasizes the study of materials for chemical, sustainable energy, and pollution abatement applications. Written by an active researcher in this field, Physical Chemistry of Materials: Energy and Environmental Applications presents methods for synthesizing and characterizing adsorbents, ion exchangers, ionic conductors, heterogeneous catalysts, and permeable porous and dense materials. It also discusses their properties and applications.

The book explores various examples of these important materials, including perovskites, zeolites, mesoporous molecular sieves, silica, alumina, active carbons, carbon nanotubes, titanium dioxide, magnesium oxide, clays, pillared clays, hydrotalcites, alkali metal titanates, titanium silicates, polymers, and coordination polymers. It shows how the materials are used in adsorption, ion conduction, ion exchange, gas separation, membrane reactors, catalysts, catalysts supports, sensors, pollution abatement, detergency, animal nourishment, agriculture, and sustainable energy applications.

Rising pollution levels and the need for sustainable energy have necessitated new ways of using certain materials to combat these problems. Focusing on this emerging discipline, Physical Chemistry of Materials describes the methods of syntheses and characterization of adsorbents, ion exchangers, ionic conductors, catalysts, and permeable materials. It tackles key issues in materials science and physical chemistry.

Although tens of thousands of global users have implemented Systems, Applications, and Products (SAP) for enterprise data processing for decades, there has been a need for a dependable reference on the subject, particularly for SAP materials management (SAP MM).

Filling this need, The SAP Materials Management Handbook provides a complete understanding of how to best configure and implement the SAP MM module across various types of projects. It uses system screenshots of real-time SAP environments to illustrate the complete flow of business transactions involved with SAP MM. Supplying detailed explanations of the steps involved, it presents case studies from actual projects that demonstrate how to convert theory into powerful SAP MM solutions. Includes tips on the customization required for procurement of materials and inventory management Covers the range of business scenarios related to SAP MM, including the subcontracting cycle and consignment cycle Provides step-by-step guidance to help you implement your own SAP MM module Illustrates the procure to pay lifecycle Depicts critical business flows with screenshots of real-time SAP environments

This much-needed reference explains how to use the SAP MM module to take care of the range of business functions related to purchasing, including purchase orders, purchase requisitions, outline contracts, and request for quotation. It also examines all SAP MM inventory management functions such as physical inventory, stock overview, stock valuation, movement types, and reservations—explaining how SAP MM can be used to define and maintain materials in your systems.

“No other modern country gives corporations the unfettered power found in America to gouge cus­tomers, shortchange workers, and erect barriers to fair play. A big reason is that so little of the news . . . addresses the private, government-approved mechanisms by which price gouging is employed to redistribute income upward.”

You are being systematically exploited by powerful corporations every day. These companies squeeze their trusting customers for every last cent, risk their retirement funds, and endanger their lives. And they do it all legally. How? It’s all in the fine print.

David Cay Johnston, the bestselling author of Per­fectly Legal and Free Lunch, is famous for exposing the perfidies of our biggest institutions. Now he turns his attention to the ways huge corporations hide sneaky stipulations in just about every contract, often with government permission.

Johnston has been known to whip out a utility bill and explain line by line what all that mumbo jumbo actually means (and it doesn’t mean anything good, unless you happen to be the utility company). Within all that jargon, disclosed in accordance with all legal requirements, lie the tools these companies use to rob you blind. Even worse is what’s missing—all the contractually binding clauses that companies hide elsewhere yet still enforce and abuse. Consider, for example, how:

An insurance company repeatedly delayed paying for a paralyzed man’s vital care despite court orders to pay up. Laws in nineteen states let companies like Goldman Sachs, General Electric, and Procter & Gamble pocket the state income taxes withheld from their workers’ paychecks for up to twenty-five years. A little-known government rule gives safety waiv­ers to deadly industrial facilities secretly located underneath schools and playgrounds. The “FCC Charge” on your phone bill, which appears to be a government fee, actually goes straight to the phone company.

Johnston shares solutions you can use to fight back against the hundreds of obscure fees and taxes that line the pockets of big corporations, and to help end these devious practices once and for all.

The literature of hydrology abounds with texts on the hydrological and water resource problems in humid regions. However, this is not the case for the arid or semi arid regions. The situation is exemplified by the fact a concrete definition for the term “wadi”, as accepted by UNESCO for describing these areas, is difficult to find.

Arguably the first book devoted entirely to examining this important resource, Wadi Hydrology presents methodologies for sustainable management of wadis and their water resources. Through unique physical approaches, field cases, sample interpretations, and various applications to different models, this book provides an in-depth understanding of these systems that illustrates the efficiency of harnessing water from wadis. The author compiles the most up-to-date information on arid region hydrology, including specific techniques for hydrological calculations and desertification assessments, and includes examples and solved problems in each chapter.

Decommissioning of Brent Spar chronicles the events leading up to the recent decision to recycle the offshore installation in a Norwegian fjord; the Greenpeace campaign to stop it being dumped at sea; the repercussions of Shell's decision to abort the decommissioning at the eleventh hour; and the dialogue processes that have occurred to attempt to resolve the issue.
This book will give a balanced, impartial account of the whole situation to its present day, its key aim being to inform the reader about the facts and mechanisms of the dialogue process and the need to approach decisions in a different way.
Readers will benefit from an account of the mistakes made by both sides, the input from government, the scientific community, the press and public, and can apply this knowledge to future environmental issues.

Enhanced analytical capabilities and separation techniques, improved detection limits, and accessibility of instrumentation have led to massive strides in the use of isotopes to assess microbial processes in surface and subsurface sediments. Considering the rapid growth of research and commercial interest in stable isotope and radioisotope applications for contaminant hydrology and microbial ecology, an up-to-date overview of the field is long overdue.

Environmental Isotopes in Biodegradation and Bioremediation comprehensively covers established and emerging isotope methods for environmental applications, focusing on biodegradation and bioremediation. This book is an invaluable tool for researchers, practitioners, and regulators who require an extensive understanding of the application of isotope methods to natural compounds and environmental contaminants. It addresses questions including:

What amount of a compound comes from anthropogenic release?

Do the chemicals involved undergo degradation in the environment?

Do they persist and accumulate?

This book is divided into four sections:

Isotope Fundamentals covers important background and theoretical information needed to understand later chapters

Isotopes and Microbial Processes discusses the application of isotopes to different environmental redox conditions that dictate the predominant microbial processes that will occur

Isotopes in Field Applications describes the transformation of anthropogenic pollutants and the application of isotope tools to field sites

Isotope Emerging Areas addresses the use of compounds labeled with stable isotopes, including stable isotope probing and the use of radiocarbon at natural abundance and novel stable isotopes

This reference details how isotope tools can be used to gain insight into the origin and fate of natural compounds and contaminants in the environment. Integrating theoretical and practical knowledge, the authors examine the principles of isotope tools and then present an extensive overview of key environmental processes that can be investigated with isotope methods. They also discuss analytical and data evaluation procedures, addressing established and emerging applications. To illustrate concepts and methodology, the authors use a wide range of case studies and recent field and laboratory research from various disciplines currently employing these methods. This book is a valuable tool for expanding the application of both stable isotopes and radioisotopes into untapped areas.

Although many books outline approaches for successful ERP implementations, the data shows that most ERP efforts yield minimal return on investment (ROI), with most projects failing. Directing the ERP Implementation: A Best Practice Guide to Avoiding Program Failure Traps While Tuning System Performance supplies best practices along with a proven roadmap for improving the odds of system implementation success.

By adhering to the time-tested framework outlined in the book, your organization will be able to commit to the precepts and practices that lead to successful implementations. Supplying an innovative and fast-track, yet comprehensive, approach to ERP implementation success, the book provides practical guidance to help executive leadership do the right things along the ERP journey. Explains how to engineer a project plan, generate requirements, and obtain a results-oriented commitment Details the practical deployment framework essential for success and includes a variety of tools to position an organization for success Describes how to ensure proactive involvement by the project team, executive sponsors, stakeholders, and working-level systems champions

Highlighting the essential planning ingredients that are frequently omitted from ERP implementation start-ups, the book provides readers with the planning framework and proven foundational methods and principles to ensure smooth planning and systems deployment, product quality, and maximum ROI.

The book covers everything from software selection and integration to common snags, traps, and black holes. Best practice tool sets include proven methods such as information workmanship standard, which defines quality; conference room piloting, which assists in matching teams to objectives seamlessly; education, training, and implementation framework, which addresses preparing the operating production environment; and project monitoring and deployment, covering project and risk management.

How big should a corporation be? Is there a limit to their size? Should corporations be regulated to serve the public interest? What are the dangers of monopoly? Should monopoly be restrained? Henry Ford, one of America's greatest business innovators, explored these concepts and others in this 1926 tome of business philosophy, and his discussions are still fresh, vital, and applicable today. Considered "insane" for the very innovations we hail as visionary today-the assembly line, reduced working hours, a minimum wage, the five-day work week-Ford's instruction is well worth examining by those looking to understand the American economy past and present. ALSO AVAILABLE FROM COSIMO CLASSICS: Ford's autobiography, My Life & Work. American entrepreneur, inventor, and philanthropist HENRY FORD (1863-1947) was born in Michigan and trained as a machinist and engineer before founding, in 1903, the Ford Motor Company.

The last two decades have been a turbulent period for American higher education, with profound demographic shifts, gyrating salaries, and marked changes in the economy. While enrollments rose about 50% in that period, sharp increases in tuition and fees at colleges and universities provoke accusations of inefficiency, even outright institutional greed and irresponsibility. As the 1990s progress, surpluses in the academic labor supply may give way to shortages in many fields, but will there be enough new Ph.D.'s to go around?

Drawing on the authors' experience as economists and educators, this book offers an accessible analysis of three crucial economic issues: the growth and composition of undergraduate enrollments, the supply of faculty in the academic labor market, and the cost of operating colleges and universities. The study provides valuable insights for administrators and scholars of education.

This volume collects 22 articles by Masahiko Aoki, selected from writings published over the course of his 45-year academic career. These fascinating essays cover a range of issues, including mechanism design, comparative governance, corporate governan

Recent decades have seen China�s domestic consumption in sectors such as food, housing, health care, education and travel greatly increase. This important book assesses China�s current food consumption trends and the outlook for its future needs of suc

'The immense literature on born globals contains a cottage industry of research that includes many different definitions, operationalizations and conclusions. It is time to reflect on what insights we have gained. The editors have really succeeded in

In this book Uffe Elbæk – KaosPilot, member of the cultural grass roots movement, social activist, entrepreneur, advocate of education, decision-maker, and opinion leader – lavishly hands out stories of his many experiences as a leader and a change agent.

Above all, the book is a personal narrative, but it also holds academic reflection, models, and inspiring exercises. Along the way, Uffe Elbæk takes the reader to such different places as Aarhus, Moscow, Kiruna, San Francisco, Durban, Dublin, Reykjavik, Havana, Hong Kong, London and Copenhagen.

Leadership on the Edge is written on the basis of a good mixture of appetite, joy and curiosity. Appetite for the discovery of new patterns and connections; joy of the diversity of life; and curiosity about getting right to the edge – where it truly becomes interesting.