Contains the instructions presented to the Cabinet in Jan. 1997 by Pres. Clinton and VP Gore on the issue of reinventing government. There are three chapters: the first addresses "delivering great service" -- treating the public the way top companies treat their customers; the second tells how to foster partnership and community solutions to reduce the involvement of big government; and the third is about how to reinvent to get the job done with less -- describing the key to unlocking the enormous, unused, human potential of the federal workforce.
Provides perspective on how to build and maintain the Global Information Infrastructure (GII). Discusses what the critical foundation should be and how to encourage the use of the GII. Identifies the areas in which governments can take independent action or with the cooperation of others, can work constructively to facilitate the development of the GII. Enunciates five basic principles: encourage private investment, promote competition, provide open access, create a flexible regulatory environment, and ensure universal service. GII key contacts.