After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss’s head, revealing the skills that helped him and his colleagues succeed where it mattered most: saving lives. In this practical guide, he shares the nine effective principles—counterintuitive tactics and strategies—you too can use to become more persuasive in both your professional and personal life.
Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion.
Mark Twain once observed, “A lie can get halfway around the world before the truth can even get its boots on.” His observation rings true: Urban legends, conspiracy theories, and bogus news stories circulate effortlessly. Meanwhile, people with important ideas—entrepreneurs, teachers, politicians, and journalists—struggle to make them “stick.”
In Made to Stick, Chip and Dan Heath reveal the anatomy of ideas that stick and explain ways to make ideas stickier, such as applying the human scale principle, using the Velcro Theory of Memory, and creating curiosity gaps. Along the way, we discover that sticky messages of all kinds—from the infamous “kidney theft ring” hoax to a coach’s lessons on sportsmanship to a vision for a new product at Sony—draw their power from the same six traits.
Made to Stick will transform the way you communicate. It’s a fast-paced tour of success stories (and failures): the Nobel Prize-winning scientist who drank a glass of bacteria to prove a point about stomach ulcers; the charities who make use of the Mother Teresa Effect; the elementary-school teacher whose simulation actually prevented racial prejudice.
Provocative, eye-opening, and often surprisingly funny, Made to Stick shows us the vital principles of winning ideas—and tells us how we can apply these rules to making our own messages stick.
BONUS: This edition contains an excerpt from Chip Heath and Dan Heath's Switch.
Fully illustrated and exhaustively comprehensive, this book covers everything you need to know, including how to understand zombie physiology and behavior, the most effective defense tactics and weaponry, ways to outfit your home for a long siege, and how to survive and adapt in any territory or terrain.
Top 10 Lessons for Surviving a Zombie Attack
1. Organize before they rise!
2. They feel no fear, why should you?
3. Use your head: cut off theirs.
4. Blades don’t need reloading.
5. Ideal protection = tight clothes, short hair.
6. Get up the staircase, then destroy it.
7. Get out of the car, get onto the bike.
8. Keep moving, keep low, keep quiet, keep alert!
9. No place is safe, only safer.
10. The zombie may be gone, but the threat lives on.
Don’t be carefree and foolish with your most precious asset—life. This book is your key to survival against the hordes of undead who may be stalking you right now without your even knowing it. The Zombie Survival Guide offers complete protection through trusted, proven tips for safeguarding yourself and your loved ones against the living dead. It is a book that can save your life.
They have mastered the art of dealing with people!
Let this book show you how to:
Achieve your goals Handle the human ego Become a master conversationalist Make others feel good about themselves And much more!
with people is the one essential ingredient for success and happiness
at home and in business. "The Art of Dealing With People" gives you the
skills to take your people skills to a level that you never thought
Skill in human relations is similar to skill in any
other field, in that success depends on understanding and mastering
certain basic general principles. You must not only know what to do, but
why you're doing it.
As far as basic principles are concerned,
people are all the same. Yet each individual person you meet is
different. If you attempted to learn some gimmick to deal successfully
with each separate individual you met, you would be face with a hopeless
Influencing people is an art, not a gimmick. When you
apply gimmicks in a superficial, mechanical manner, you go through the
same motions as the person who "has a way," but it doesn't work for you.
The purpose of this book is to give you knowledge based upon an
understanding of human nature: why people act the way they do. The
methods presented in this book have been tested on thousands of people
who have attended my human relations seminars. They are not just my pet
ideas of how you should deal with people, but ideas that have stood the
test of how you must deal with people. That is, if you want to get along
with them and get what you want at the same time.
Yes, we all
want success and happiness. And the day is long past, if it ever
existed, when you could achieve these goals by forcing people to give
you what you want. And begging is no better, for no one has respect for,
or any desire to help, the person who constantly kowtows and literally
goes around with his hand out, begging other people to like him.
one successful way to get the things you want from life is to acquire
skill in dealing with people. Download now and you will learn how.
be a better spouse? Not communicating well with your employees? Having
trouble building business relationships? Or would you just like to
improve your people skills and your ability to make strong, lasting
impressions on the men and women you meet every day? The solution is
"Skill With People!" Les Giblin's timeless classic has what you need to
get on the fast track to success at home, at work, and in business.
Life lessons from the Master of basic people skills.
as "the most wisdom in the least words", Skill With People has sold
over 2 Million copies and has been translated into 20 languages.
Credited with transforming the lives of its many readers,
Skill with People is a must-have for everyone's personal
library.Communicate with impact.
Influence with certainty. Listen with sensitivity. "Skill With People" shows you how!
Dale Carnegie’s time-tested advice has carried millions upon millions of readers for more than seventy-five years up the ladder of success in their business and personal lives. Now the first and best book of its kind has been rebooted to tame the complexities of modern times and will teach you how to communicate with diplomacy and tact, capitalize on a solid network, make people like you, project your message widely and clearly, be a more effective leader, increase your ability to get things done, and optimize the power of digital tools.
Dale Carnegie’s commonsense approach to communicating has endured for a century, touching millions and millions of readers. The only diploma that hangs in Warren Buffett’s office is his certificate from Dale Carnegie Training. Lee Iacocca credits Carnegie for giving him the courage to speak in public. Dilbert creator Scott Adams called Carnegie’s teachings “life-changing.” To demonstrate the lasting relevancy of his tools, Dale Carnegie & Associates, Inc., has reimagined his prescriptions and his advice for our difficult digital age. We may communicate today with different tools and with greater speed, but Carnegie’s advice on how to communicate, lead, and work efficiently remains priceless across the ages.
You can learn how to be a people magnet by becoming a better speaker. With effective communication, you too can have people pay attention to you and you will find that your powers of persuasion will be highly effective!
This book teaches you what the common pitfalls are for bad communication and how to overcome them so that you can be a highly effective people person as well.
Written by survivalist expert Dave Canterbury, Bushcraft 101 gets you ready for your next backcountry trip with advice on making the most of your time outdoors. Based on the 5Cs of Survivability--cutting tools, covering, combustion devices, containers, and cordages--this valuable guide offers only the most important survival skills to help you craft resources from your surroundings and truly experience the beauty and thrill of the wilderness. Inside, you'll also discover detailed information on:Choosing the right items for your kit.Manufacturing needed tools and supplies.Collecting and cooking food.Protecting yourself from the elements. With Canterbury's guidance, you'll not only prepare yourself for any climate and situation, you'll also learn how to use the art of bushcraft to reconnect with nature in ways you've never imagined.
Different blood types mean different body chemistry. If your blood type is O, enjoy your best health on a high protein, low carb diet, and make sure you get plenty of red meat. Carry this guide with you to the grocery store, restaurants, even on vacation to avoid putting on those extra pounds, or getting sick from eating the wrong thing.
Inside you will find complete listings of what’s right for Type O in the following categories:
• meats, poultry, and seafood • oils and fats • dairy and eggs • nuts, seeds, beans, and legumes • breads, grains, and pastas • fruits, vegetables, and juices • spices and condiments • herbal teas and other beverages • special supplements • drug interactions • resources and support
Refer to this diet book while shopping, dining, or cooking—and soon, you will be on your way to developing a healthy prescription plan that’s right for your type.
Donald Miller’s StoryBrand process is a proven solution to the struggle business leaders face when talking about their businesses. This revolutionary method for connecting with customers provides readers with the ultimate competitive advantage, revealing the secret for helping their customers understand the compelling benefits of using their products, ideas, or services. Building a StoryBrand does this by teaching readers the seven universal story points all humans respond to; the real reason customers make purchases; how to simplify a brand message so people understand it; and how to create the most effective messaging for websites, brochures, and social media. Whether you are the marketing director of a multibillion dollar company, the owner of a small business, a politician running for office, or the lead singer of a rock band, Building a StoryBrand will forever transform the way you talk about who you are, what you do, and the unique value you bring to your customers.
Most college students believe that straight A’s can be achieved only through cramming and painful all-nighters at the library. But Cal Newport knows that real straight-A students don’t study harder—they study smarter. A breakthrough approach to acing academic assignments, from quizzes and exams to essays and papers, How to Become a Straight-A Student reveals for the first time the proven study secrets of real straight-A students across the country and weaves them into a simple, practical system that anyone can master.
You will learn how to:
• Streamline and maximize your study time
• Conquer procrastination
• Absorb the material quickly and effectively
• Know which reading assignments are critical—and which are not
• Target the paper topics that wow professors
• Provide A+ answers on exams
• Write stellar prose without the agony
A strategic blueprint for success that promises more free time, more fun, and top-tier results, How to Become a Straight-A Student is the only study guide written by students for students—with the insider knowledge and real-world methods to help you master the college system and rise to the top of the class.
This revised edition of Peter Senge’s bestselling classic, The Fifth Discipline, is based on fifteen years of experience in putting the book’s ideas into practice. As Senge makes clear, in the long run the only sustainable competitive advantage is your organization’s ability to learn faster than the competition. The leadership stories in the book demonstrate the many ways that the core ideas in The Fifth Discipline, many of which seemed radical when first published in 1990, have become deeply integrated into people’s ways of seeing the world and their managerial practices.
In The Fifth Discipline, Senge describes how companies can rid themselves of the learning “disabilities” that threaten their productivity and success by adopting the strategies of learning organizations—ones in which new and expansive patterns of thinking are nurtured, collective aspiration is set free, and people are continually learning how to create results they truly desire.
The updated and revised Currency edition of this business classic contains over one hundred pages of new material based on interviews with dozens of practitioners at companies like BP, Unilever, Intel, Ford, HP, Saudi Aramco, and organizations like Roca, Oxfam, and The World Bank. It features a new Foreword about the success Peter Senge has achieved with learning organizations since the book’s inception, as well as new chapters on Impetus (getting started), Strategies, Leaders’ New Work, Systems Citizens, and Frontiers for the Future.
Mastering the disciplines Senge outlines in the book will:
• Reignite the spark of genuine learning driven by people focused on what truly matters to them
• Bridge teamwork into macro-creativity
• Free you of confining assumptions and mindsets
• Teach you to see the forest and the trees
• End the struggle between work and personal time
Advice on writing and on life from an acclaimed bestselling author:
"Thirty years ago my older brother, who was ten years old at the time, was trying to get a report on birds written that he'd had three months to write. It was due the next day. We were out at our family cabin in Bolinas, and he was at the kitchen table close to tears, surrounded by binder paper and pencils and unopened books on birds, immobilized by the hugeness of the task ahead. Then my father sat down beside him, put his arm around my brother's shoulder, and said, 'Bird by bird, buddy. Just take it bird by bird.'"
“We never thought it would happen to us.” From random shootings to deadly wildfires to terrorist attacks, the reality is that modern life is unpredictable and dangerous. Don’t live in fear or rely on luck. Learn the SEAL mindset: Be prepared, feel confident, step up, and know exactly how to survive any life-threatening situation.
Former Navy SEAL and preeminent American survivalist Cade Courtley delivers step-by-step instructions anyone can master in this illustrated, user-friendly guide. You’ll learn to think like a SEAL and how to:
improvise weapons from everyday items * pack a go bag* escape mass-shootings * treat injuries at the scene* subdue a hijacker * survive extreme climates * travel safely abroad* defend against animal attacks * survive pandemic * and much more
Don’t be taken by surprise. Don’t be a target. Fight back, protect yourself, and beat the odds with the essential manual no one in the twenty-first century should be without.
BE A SURVIVOR, NOT A STATISTIC!
The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she explains, you must transform everyday conversations at work and at home with effective ways to get your message across—and get what you want. In this guide, which includes a workbook and The Seven Principles of Fierce Conversations, Scott teaches you how to:
• Overcome barriers to meaningful communication
• Expand and enrich relationships with colleagues, friends, and family
• Increase clarity and improve understanding
• Handle strong emotions—on both sides of the table
• Connect with colleagues, customers and family at a deep level
Includes a Foreword by Ken Blanchard, the bestselling co-author of The One Minute Manager
Each week on Lucky Dog, Brandon McMillan rescues an untrained, unwanted, "unadoptable" shelter dog. In the days that follow, these dogs undergo a miraculous transformation as they learn to trust McMillan, master his 7 Common Commands, and overcome their behavior problems—ultimately becoming well-mannered pets and even service dogs. With his labor of love complete, McMillan unites each dog with a forever family. Now, in his first book, McMillan shares the knowledge he has gained working with thousands of dogs of every breed and personality to help readers turn their own pets into well-trained Lucky Dog graduates.
Lucky Dog Lessons begins with the basics—building trust, establishing focus and control, and mastering training techniques. From there, McMillan explains his playful, careful, and kind approach to training the 7 Common Commands he teaches every dog: SIT, STAY, DOWN, COME, OFF, HEEL, and NO. Next, McMillan provides solutions to common canine behavior problems, including house training issues, door dashing, chewing, barking, and common mealtime misbehaviors. Lucky Dog Lessons includes easy-to-follow steps, illustrative examples, tried-and-true tips and tricks, and photographs to demonstrate each technique. Throughout the book, McMillan shares inspiring stories about his favorite students and gives fans a behind-the-scenes look at the show and some of his most unique and challenging canine encounters, including some never-before-seen outtakes.
Brandon McMillian believes that no dog is beyond saving, and the loving, positive, successful methods he offers will work wonders with even the most challenging dog. Create the happy pet family you want with Lucky Dog Lessons.
For the millions of people every year who consider bringing a puppy into their lives–as well as those who have already brought a dog home–Cesar Millan, the preeminent dog behavior expert, says, "Yes, you can raise the perfect dog!" It all starts with the proper foundation in the early years. Here, Cesar tells you everything you need to know to create the best environment for a well-balanced dog in order to avoid behavior issues in the future, and shows you how to correct the most common behavior issues for young dogs.
Based on Cesar’s own detailed experiences raising individual puppies from some of the most popular breeds, How to Raise the Perfect Dog is like having Cesar right beside you, as your own personal expert, coaching you and your dog from the first day of your life together.
Packed with new information aimed specifically at the particular needs of puppies and adolescents, and written in Cesar's friendly, accessible style, How to Raise the Perfect Dog answers all the most commonly asked questions and guides you towards a loving, satisfying life-long relationship with your best friend.
#1 New York Times bestselling author, Cesar Millan shows you how to raise the perfect dog and prevent behavior issues before they start, including:
• what to expect from each stage of your puppy's development
• quick and easy housebreaking
• the essentials of proper nutrition
• the importance of vaccinating–and of not over-vaccinating
• creating perfect obedience from day one through rules, boundaries, and calm-assertive leadership
• how to avoid the most common mistakes owners make raising puppies and young dogs
• how to correct any issue before it becomes a problem
• unique exercises and play to bring out the best in every breed
For the first time the secrets that have made the completely revised Evelyn Wood learning program so effective and popular are revealed. Remember Everything You Read not only teaches you how to increase your reading speed--all the while improving your comprehension--it also features tips and tricks to improve your study habits, more effectively take notes, and write papers, among others. It will become an invaluable resource for students, parents, teachers, and anyone looking to read--and comprehend--in a faster, more efficient manner.
Organizing Solutions for People with ADHD, 2ndEditionâ€”Revised and Updated presents a simple but effective, long-term solution to get you back in control of your life. Written by professional organizer Susan Pinsky, it outlines a practical, ADHD-friendly organizing approach that emphasizes easy maintenance techniques and methods for maximum efficiency, catering to the specific needs of the ADHD population. Susanâ€™s practical solutions address the most common organizing dilemmas among her ADHD clientele, while also drawing on her own personal experience as the mother of a child with ADHD. Color photos, useful tips, and bulleted lists make this a quick and manageable read, no matter how fleeting your attention span.
Armed with this unique, step-by-step approach to organizing, you'll receive the tools and the knowledge you need to eliminate stress from your home and lead a happier, healthier, more organized life.
New York Times bestseller!
No money? No problem. You can start packing your bags for that trip you’ve been dreaming a lifetime about.
For more than half a decade, Matt Kepnes (aka Nomadic Matt) has been showing readers of his enormously popular travel blog that traveling isn’t expensive and that it’s affordable to all. He proves that as long as you think out of the box and travel like locals, your trip doesn’t have to break your bank, nor do you need to give up luxury.
How to Travel the World on $50 a Day reveals Nomadic Matt’s tips, tricks, and secrets to comfortable budget travel based on his experience traveling the world without giving up the sushi meals and comfortable beds he enjoys. Offering a blend of advice ranging from travel hacking to smart banking, you’ll learn how to:
* Avoid paying bank fees anywhere in the world
* Earn thousands of free frequent flyer points
* Find discount travel cards that can save on hostels, tours, and transportation
* Get cheap (or free) plane tickets
Whether it’s a two-week, two-month, or two-year trip, Nomadic Matt shows you how to stretch your money further so you can travel cheaper, smarter, and longer.
• The best piercings and placements for various body parts and body types
• Terminology, tools, and techniques of the trade
• Vital sterility, sanitation, and hygiene information
• Jewelry designs, shapes, and materials
• Advice for people with stretch marks, plastic surgery, and unique anatomy
• Healing, aftercare, and troubleshooting for problem-free piercing
"As a piercer, nurse, and educator, I can say without a doubt that this is the most complete book ever written for all people in our industry."
--DAVID A. VIDRA, FOUNDER AND PRESIDENT OF HEALTH EDUCATORS, INC.
"No one is more qualified to write this book than Elayne Angel. With more than three decades of personal experience to her credit, no one knows the subject better."
--JIM WARD, FOUNDER OF GAUNTLET, THE WORLD'S FIRST BODY PIERCING STUDIO
"This is an exciting book for a field that has exploded in the last two decades.
National industry standards are needed, and Elayne provides important data."
--MYRNA L. ARMSTRONG, RN, EdD
Small-talk expert Don Gabor has completely revised and updated this definitive guide, showing how to combine essential techniques in the art of conversation with necessary skills for communicating in the twenty-first century. By following the simple and dynamic guidelines in this easy-to-read book, you’ll be ready to strike up a great conversation anytime, anywhere—whether you’re at a cocktail party or chatting online. Learn how to keep the conversation going by asking the right questions, using body language effectively, and avoiding conversation pitfalls. Combining his tried-and-true methods with a whole new section on communicating online and through social networking, Don Gabor shows you how to:
· Identify your personal conversation style
· Engage in online conversations using proper etiquette and security
· Turn online conversations into face-to-face relationships
· Boost your personal and professional speaking skills to the next level
Packed with charts, hundreds of opening lines, real-life examples, FAQs, helpful hints, and solid professional advice, How to Start a Conversation and Make Friends will help you connect with others at home, work, online, in person, and everywhere in between.
In the vein of Sam Sheridan's The Disaster Diaries, a comprehensive guide to preparing for the apocalypse!
With the recent economic crisis, formerly unimaginable scenarios have become terrifyingly real possibilities- learn how to prepare for the worst
Global financial collapse, a terrorist attack, a natural catastrophe-all it takes is one event to disrupt our way of life. We could find ourselves facing myriad serious problems from massive unemployment to a food shortage to an infrastructure failure that cuts off our power or water supply. If something terrible happens, we won't be able to rely on the government or our communities. We'll have to take care of ourselves.
In How to Survive the End of the World as We Know It, James Rawles, founder of SurvivalBlog.com, clearly explains everything you need to know to protect yourself and your family in the event of a disaster-from radical currency devaluation to a nuclear threat to a hurricane. Rawles shares essential tactics and techniques for surviving completely on your own, including how much food is enough, how to filter rainwater, how to protect your money, which seeds to buy for your garden, why goats are a smart choice for livestock, and how to secure your home. It's the ultimate guide to total preparedness and self-reliance in a time of need.
Syd Field’s books on the essential structure of emotionally satisfying screenplays have ignited lucrative careers in film and television since 1979. In this revised edition of his premiere guide, the underpinnings of successful onscreen narratives are revealed in clear and encouraging language that will remain wise and practical as long as audiences watch stories unfold visually—from hand-held devices to IMAX to virtual reality . . . and whatever comes next.
As the first person to articulate common structural elements unique to successful movies, celebrated producer, lecturer, teacher and bestselling author Syd Field has gifted us a classic text. From concept to character, from opening scene to finished script, here are fundamental guidelines to help all screenwriters—novices and Oscar-winners—hone their craft and sell their work.
In Screenplay, Syd Field can help you discover:
• Why the first ten pages of every script are crucial to keeping professional readers’ interest
• How to visually “grab” these influential readers from page one, word one
• Why structure and character are the basic components of all narrative screenplays
• How to adapt a novel, a play, or an article into a saleable script
• Tips on protecting your work—three ways to establish legal ownership of screenplays
• Vital insights on writing authentic dialogue, crafting memorable characters, building strong yet flexible storylines (form, not formula), overcoming writer's block, and much more
Syd Field is revered as the original master of screenplay story structure, and this guide continues to be the industry’s gold standard for learning the foundations of screenwriting.
In TEAM DOG, Mike taps into fifteen years’ worth of experience and shares, explaining in accessible and direct language, the science behind the importance of gaining a dog’s trust and then offering invaluable steps for how to achieve any level of obedience. His unique approach uses entertaining examples and anecdotes from his work with dogs on and off the battlefield and direct tips from the Navy SEAL guidebook to teach dog owners how to: choose the perfect dog for their household, establish themselves as the “team leader,” master “command and control,” employ “situational awareness,” and to solidify their dog’s position as the family’s ultimate best friend.
TEAM DOG introduces pet owners everywhere to the new and distinctive authority on how to train your dog. . . the SEAL way.
Clarity, Focus, and Concentration: Three strong, simple attributes needed to hone in your potential and hit the bull's eye! And just as you can develop your physical muscles through hard work and concentration, you can develop your mental muscles through continuous repetition.
You have the ability right now to achieve more than you ever have before. Bull's Eye will teach you how to unleash your powers for success and accomplish more in the next few months than many people do in a lifetime.
You can be the person who only gets told yes instead of no. Streamline your path to success by learning the secrets of communication and persuasion. Learn how to enter a room and command respect and how to get people to listen to you. You will be able to wield your influence easily, while communicating better, upping your chances for success in both your professional and personal life. Communication is part of our daily lives, start using it to your advantage with this book.
Negotiation is also the key to business success. No organization can survive without contracts that produce profits. At a strategic level, businesses are concerned with value creation and achieving competitive advantage. But the success of high-level business strategies depends on contracts made with suppliers, customers, and other stakeholders. Contracting capability—the ability to negotiate and perform successful contracts—is the most important function in any organization.
This book is designed to help you achieve success in your personal negotiations and in your business transactions. The book is unique in two ways. First, the book not only covers negotiation concepts, but also provides practical actions you can take in future negotiations. This includes a Negotiation Planning Checklist and a completed example of the checklist for your use in future negotiations.
The book also includes (1) a tool you can use to assess your negotiation style; (2) examples of “decision trees,” which are useful in calculating your alternatives if your negotiation is unsuccessful; (3) a three-part strategy for increasing your power during negotiations; (4) a practical plan for analyzing your negotiations based on your reservation price, stretch goal, most-likely target, and zone of potential agreement; (5) clear guidelines on ethical standards that apply to negotiations; (6) factors to consider when deciding whether you should negotiate through an agent; (7) psychological tools you can use in negotiations—and traps to avoid when the other side uses them; (8) key elements of contract law that arise during negotiations; and (9) a checklist of factors to use when you evaluate your performance as a negotiator.
Second, the book is unique in its holistic approach to the negotiation process. Other books often focus narrowly either on negotiation or on contract law. Furthermore, the books on negotiation tend to focus on what happens at the bargaining table without addressing the performance of an agreement. These books make the mistaken assumption that success is determined by evaluating the negotiation rather than evaluating performance of the agreement. Similarly, the books on contract law tend to focus on the legal requirements for a contract to be valid, thus giving short shrift to the negotiation process that precedes the contract and to the performance that follows.
In the real world, the contracting process is not divided into independent phases. What happens during a negotiation has a profound impact on the contract and on the performance that follows. The contract’s legal content should reflect the realities of what happened at the bargaining table and the performance that is to follow. This book, in contrast to others, covers the entire negotiation process in chronological order beginning with your decision to negotiate and continuing through the evaluation of your performance as a negotiator.
A business executive in one of the negotiation seminars the author teaches as a University of Michigan professor summarized negotiation as follows: “Life is negotiation!” No one ever stated it better. As a mother with young children and as a company leader, the executive realized that negotiations are pervasive in our personal and business lives. With its emphasis on practical action, and with its chronological, holistic approach, this book provides a roadmap you can use when navigating through your life as a negotiator.
People--friends, family members, work colleagues, salespeople--lie to us all the time. Daily, hourly, constantly. None of us is immune, and all of us are victims. According to studies by several different researchers, most of us encounter nearly 200 lies a day.
Now there's something we can do about it. Pamela Meyer's Liespotting links three disciplines--facial recognition training, interrogation training, and a comprehensive survey of research in the field--into a specialized body of information developed specifically to help business leaders detect deception and get the information they need to successfully conduct their most important interactions and transactions.
Some of the nation's leading business executives have learned to use these methods to root out lies in high stakes situations. Liespotting for the first time brings years of knowledge--previously found only in the intelligence community, police training academies, and universities--into the corporate boardroom, the manager's meeting, the job interview, the legal proceeding, and the deal negotiation.
WHAT'S IN THE BOOK?
Learn communication secrets previously known only to a handful of scientists, interrogators and intelligence specialists.
Liespotting reveals what's hiding in plain sight in every business meeting, job interview and negotiation:
- The single most dangerous facial expression to watch out for in business & personal relationships
- 10 questions that get people to tell you anything
- A simple 5-step method for spotting and stopping the lies told in nearly every high-stakes business negotiation and interview
- Dozens of postures and facial expressions that should instantly put you on Red Alert for deception
- The telltale phrases and verbal responses that separate truthful stories from deceitful ones
- How to create a circle of advisers who will guarantee your success
When you’re fumbling for words and pressed for time, you might be tempted to dismiss good business writing as a luxury. But it’s a skill you must cultivate to succeed: You’ll lose time, money, and influence if your e-mails, proposals, and other important documents fail to win people over.
The HBR Guide to Better Business Writing, by writing expert Bryan A. Garner, gives you the tools you need to express your ideas clearly and persuasively so clients, colleagues, stakeholders, and partners will get behind them. This book will help you:
• Push past writer’s block
• Grab—and keep—readers’ attention
• Earn credibility with tough audiences
• Trim the fat from your writing
• Strike the right tone
• Brush up on grammar, punctuation, and usage
In the past it has been the norm for these disciplines to remain distinct entities. However, with growing recognition and emergence of the all encompassing theme of communication in the contemporary business arena, modern professionals need to be skilled in all these communication related areas.
Edited by an expert multi-disciplinary group of communications specialists, Strategic Communications will help lecturers provide their students with a solid grounding in the theoretical and practical aspects of contemporary business communication practices.
Do you want to uncover your partner’s secret desires and fantasies? Enhance your health, rev up your career, improve your mind? Develop a more intimate knowledge of your own personality . . . and a deeper understanding of those you love? Your character isn’t influenced just by your sun sign. It is shaped by the natural rhythms at work on the precise day you were born. The Book of Birthdays, written by acclaimed British astrologer Russell Grant, shows you how to use this exciting astrological breakthrough to achieve a more dynamic understanding of yourself, your mate, and your world. Are you a bright, energetic spring baby? A vividly colorful child of the fall? Were you born in the heat of summer or the waning light of winter? Unlike any other astrology book, The Book of Birthdays reveals how the season of your birth affects the huge collective of characteristics that makes you unique. Also learn:
• How the exact time of the day you were born sets you apart from others who share your sun sign
• How the changing cycles of nature will influence all the seasons of your life
• Insight into the quirks and tendencies that make you you!
With individualized tips for robust mind and body health and inspirational personality profiles for every day, The Book of Birthdays is a must for every astrology buff—and a happy celebration of every birth date of the year!
Filled with practical tips and techniques as well as real-life success stories from his clients (including the Grogan family, owners of Marley from Marley & Me) and his popular television show Dog Whisperer with Cesar Millan, Cesar helps you understand and read your dog’s energy as well as your own so that you can move beyond just correcting behavioral issues and take your connection with your dog to the next level.
The principles of calm-assertive energy will help you become a better pack leader in every area of your life, improving your relationships with friends, family, and coworkers.
In addition, Cesar addresses several important issues for the first time, including what you need to know about the major dog behavior tools available and the difference between “personality” and “instability.”
Ultimately, what emerges from Be the Pack Leader are both happier dogs and happier, more centered owners.
After dispelling common myths about introverts-they're not necessarily shy, aloof, or antisocial--The Introvert Advantage explains the real issues. Introverts are hardwired from birth to focus inward, so outside stimulation-chitchat, phone calls, parties, office meetings-can easily become "too much."
The Introvert Advantage dispels introverts' belief that something is wrong with them and instead helps them recognize their inner strengths-their analytical skills, ability to think outside the box, and strong powers of concentration. It helps readers understand introversion and shows them how to determine where they fall on the introvert/extrovert continuum. It provides tools to improve relationships with partners, kids, colleagues, and friends, offering dozens of tips, including 10 ways to talk less and communicate more, 8 ways to showcase your abilities at work, how to take a child's temperament temperature, and strategies for socializing. Finally, it shows how to not just survive, but thrive-how to take advantage of the introvert's special qualities to create a life that's just right for the introvert temperament, to discover new ways to expand their energy reserves, and even how, when necessary, to confidently become a temporary extrovert.
With this book, extreme couponing expert Joni Meyer-Crothers explains precisely how she has managed to save thousands by clipping coupons, using them wisely and never paying full retail price for any product. She reveals what basic items you should never pay for (toothpaste, toothbrushes, razors, pasta, etc.), and teaches readers techniques to obtain coupons that do not cost a penny and turn them around to save big on groceries, cleaning items, hygienic supplies, and many other household products.
Learn the basics of couponing, maximizing your savings, and thinking outside of the box when it comes to how you shop. With Extreme Couponing, there’s no reason to pay full price for the things you need in life.
Do you want to be bulletproof at work, secure in your relationship, and content in your own skin? If so, it’s more important than ever to be aware of what your body is saying to the outside world. Unfortunately, most of what you’ve heard from other body language experts is wrong, and, as a result, your actions may be hurting, not helping, you.
With sass and a keen eye, media favorite Janine Driver teaches you the skills she used every day to stay alive during her fifteen years as a body-language expert at the ATF. Janine’s 7-day plan and her 7-second solutions teach you dozens of body language fixes to turn any interpersonal situation to your advantage. She reveals methods here that other experts refuse to share with the public, and she debunks major myths other experts swear are fact:
Giving more eye contact is key when you’re trying to impress someone. Not necessarily true. It’s actually more important where you point your belly button. This small body shift communicates true interest more powerfully than constant eye contact.
The “steeple” hand gesture will give you the upper hand during negotiations and business meetings. Wrong. Driver has seen this overbearing gesture backfire more often than not. Instead, she suggests two new steeples that give you power without making you seem overly aggressive: the Basketball Steeple and the A-OK Two-Fingered Steeple.
Happy people command power and attention by smiling just before they meet new people. Studies have shown that people who do this are viewed as Beta Leaders. Alpha leaders smile once they shake your hand and hear your name.
At a time when every advantage counts—and first impressions matter more than ever—this is the book to help you really get your message across.
From the Hardcover edition.
Office politics are an unavoidable fact of life in every workplace. To accomplish your personal and business goals, you must learn to successfully play the political game in your organization. Whether you are a new player or a seasoned veteran, Secrets to Winning at Office Politics can help you increase your personal power without compromising your integrity or taking advantage of others. This smart, practical guide shows you how to stop wasting energy on things you can't change and start taking steps to get what you want.
Written by an organizational psychologist and corporate consultant, Marie G. McIntyre's Secrets to Winning at Office Politics uses real-life examples of political winners and losers to illustrate the behaviors that contribute to success or failure at work. You will be shown techniques for managing your boss more effectively, improving your influence skills, changing the way you are perceived, and dealing with difficult people. Using these proven strategies for political success, you will then be able to create a Political Game Plan that outlines the steps necessary to accomplish your own individual goals.
All it takes to make creativity a part of your life is the willingness to make it a habit. It is the product of preparation and effort, and is within reach of everyone. Whether you are a painter, musician, businessperson, or simply an individual yearning to put your creativity to use, The Creative Habit provides you with thirty-two practical exercises based on the lessons Twyla Tharp has learned in her remarkable thirty-five-year career.
In "Where's Your Pencil?" Tharp reminds you to observe the world -- and get it down on paper. In "Coins and Chaos," she gives you an easy way to restore order and peace. In "Do a Verb," she turns your mind and body into coworkers. In "Build a Bridge to the Next Day," she shows you how to clean the clutter from your mind overnight.
Tharp leads you through the painful first steps of scratching for ideas, finding the spine of your work, and getting out of ruts and into productive grooves. The wide-open realm of possibilities can be energizing, and Twyla Tharp explains how to take a deep breath and begin...
Rich with wisdom, this practical gem focuses on the building blocks of true leadership—self-confidence, effective communication, collaboration, and courage—while dealing specifically with stereotypes (avoid the Mammy Trap, and don’t become the Angry Black Woman) and the perils of self-victimization (don’t assume that every challenge occurs because you are black or female).
Some leaders are born, but most leaders are made—and The Little Black Book of Success will show you how to make it to the top, one step at a time.
With this lighthearted, month-by-month instruction manual on the care and nurture of a pregnant wife—the main role of expectant dads—he'll handle all the important milestones and topics: what not to say during the three phases of labor; what to buy, how many, and when; maintaining work-life balance; maintaining work-life-wife balance.
New features in What to Expect When Your Wife Is Expanding include: The minefield: the wrong gifts for your pregnant wife Social media pregnancy etiquette: status update! Eight reasons why not to pick out maternity clothes
What to Expect When Your Wife Is Expanding also features the latest trends! Festive gender-reveal parties. (Really!) Updated baby name guide, including Twitter hash tags. Cloth diapers: The debate is back!
Dr. Peter J. D’Adamo has established himself as the world’s most popular and respected authority on the connection between blood type and eating, cooking, healing and living. Eat Right 4 Your Type, Cook Right 4 Your Type, and Live Right 4 Your Type have created an international phenomenon. Now comes the essential desk reference to answer all your questions.
The first book to draw on the thousands of medical studies proving the connection between blood type and disease, this is the ultimate blood type guide to:
• Disease susceptibility
• Allergic responses
• Chronic pain
• Digestive health
• Immune enhancement
• Sleep enhancement
• Cognitive improvement
• Healthy skin
• Cardiovascular protection
• Metabolic enhancement
• Herbs, Supplements, and Food
With nearly 1,000 entries on treating symptoms and illness according to blood type, Eat Right 4 Your Type Complete Blood Type Encyclopedia will give you keys to unlocking the secrets to the health and well-being of yourself and your family.
• How to overcome shyness and put other people at ease
• How to choose an appropriate conversation topic for any situation
• How to ace a job interview, run a meeting, and mingle at a cocktail party
• What the most successful conversationalists have in common
• The one great question you can ask to enhance your conversation with anyone, anytime, anywhere
From the Hardcover edition.
With practical advice and conversation "cheat sheets," The Fine Art of Small Talk will help you learn to feel more comfortable in any type of social situation, from lunch with the boss to an association event to a cocktail party where you don't know a soul.
• Dazzling colors, incredible realism—with simple step-by-step demonstrations
• Easy-to-follow instructions from a top colored-pencil artist
• Master the wide range of colored pencil effects possible, including blending, layering, translucent effects, and more
Radiant color…painterly finishes…astonishing realism…with colored pencils! Achieve rich, luminous color and eye-popping ultra-realistic effects. Artists of every level will be inspired by the amazing new techniques created by Alyona Nickelsen, presented in Colored Pencil Painting Bible for the very first time.
Nickelsen’s innovations will delight readers and detailed you-can-do-it processes bring her striking results within reach for every artist. Take colored pencils beyond the ordinary with Colored Pencil Painting Bible!
From the Trade Paperback edition.
Brides-to-be, do you dream of rocking a wedding full of personality, pizzazz, and style, without compromising your dreams or kissing your budget goodbye? Well, bust out your happy dance because today is your lucky day...you're holding the key in your newly-betrothed hands!
In the pages of this witty guide, Dana LaRue, creator of thebrokeassbride.com, shares hundreds of tips and anecdotes for getting the most bang for your buck, celebrating your personality as a couple, and making wedding planning fun. She includes:
· The top 14 money-saving rules for choosing your location, dress, menu, and music—and most important of all, enjoying the day
· Engagement party and rehearsal dinner ideas that won’t break the bank
· 4 tips for finding your dream theme
· Sample budget breakdowns ($1,000; $5,000; $10,000; $15,000; and beyond) showing where couples saved and splurged
· Her very own road-tested advice for becoming a negotiation ninja
· 7 ways to keep your booze budget under control
· DIY décor projects and recipes you can make without risking a bridezilla meltdown
· Online planning shortcuts, tools to find savings, and helpful websites for organization and style inspiration
From the Trade Paperback edition.
Everybody Writes is a go-to guide to attracting and retaining customers through stellar online communication, because in our content-driven world, every one of us is, in fact, a writer.
If you have a web site, you are a publisher. If you are on social media, you are in marketing. And that means that we are all relying on our words to carry our marketing messages. We are all writers.
Yeah, but who cares about writing anymore? In a time-challenged world dominated by short and snappy, by click-bait headlines and Twitter streams and Instagram feeds and gifs and video and Snapchat and YOLO and LOL and #tbt. . . does the idea of focusing on writing seem pedantic and ordinary?
Actually, writing matters more now, not less. Our online words are our currency; they tell our customers who we are.
Our writing can make us look smart or it can make us look stupid. It can make us seem fun, or warm, or competent, or trustworthy. But it can also make us seem humdrum or discombobulated or flat-out boring.
That means you've got to choose words well, and write with economy and the style and honest empathy for your customers. And it means you put a new value on an often-overlooked skill in content marketing: How to write, and how to tell a true story really, really well. That's true whether you're writing a listicle or the words on a Slideshare deck or the words you're reading right here, right now...
And so being able to communicate well in writing isn't just nice; it's necessity. And it's also the oft-overlooked cornerstone of nearly all our content marketing.
In Everybody Writes, top marketing veteran Ann Handley gives expert guidance and insight into the process and strategy of content creation, production and publishing, with actionable how-to advice designed to get results.
These lessons and rules apply across all of your online assets — like web pages, home page, landing pages, blogs, email, marketing offers, and on Facebook, Twitter, LinkedIn, and other social media. Ann deconstructs the strategy and delivers a practical approach to create ridiculously compelling and competent content. It's designed to be the go-to guide for anyone creating or publishing any kind of online content — whether you're a big brand or you're small and solo.
Sections include:How to write better. (Or, for "adult-onset writers": How to hate writing less.) Easy grammar and usage rules tailored for business in a fun, memorable way. (Enough to keep you looking sharp, but not too much to overwhelm you.) Giving your audience the gift of your true story, told well. Empathy and humanity and inspiration are key here, so the book covers that, too. Best practices for creating credible, trustworthy content steeped in some time-honored rules of solid journalism. Because publishing content and talking directly to your customers is, at its heart, a privilege. "Things Marketers Write": The fundamentals of 17 specific kinds of content that marketers are often tasked with crafting. Content Tools: The sharpest tools you need to get the job done.
Traditional marketing techniques are no longer enough. Everybody Writes is a field guide for the smartest businesses who know that great content is the key to thriving in this digital world.
Our goal in this book is to teach you how to communicate effectively with others. Having the ability to use your words to influence or persuade another individual also falls into this category. Whichever your reason may be, this book will set the foundation skills that you will need to know to be a great conversationalist. After all, words are the most important aspect of proper communication. How can you communicate with others without the use of words?
Put these five essential skills to work and begin your transformation!
Have you ever walked away from a conversation full of doubts and insecurities? Do you feel as if you’ve lost a little ground after every staff meeting? Most of us are either too passive or too aggressive in our business life, and we end up never getting the support, recognition, or respect we desire.
The business leaders and trainers from Dale Carnegie Training have discovered that applying appropriate assertiveness to all your interactions is the most effective approach to creating a successful career. The 5 Essential People Skills will help you be the most positively commanding, prosperous, and inspired professional you can be. You will learn how to:
· Relate to the seven major personality types
· Live up to your fullest potential while achieving personal success
· Create a cutting-edge business environment that delivers innovation and results
· Use Carnegie’s powerhouse five-part template for articulate communications that grow business
· Resolve any conflict or misunderstanding by applying a handful of proven principles
Once you master these powerful skills, you will be well on your way to a new level of professional and personal achievement.
But there’s no one quite like Guy Kawasaki, the legendary former chief evangelist for Apple and one of the pioneers of business blogging, tweeting, Facebooking, Tumbling, and much, much more. Now Guy has teamed up with Peg Fitzpatrick, who he says is the best social-media person he’s ever met, to offer The Art of Social Media—the one essential guide you need to get the most bang for your time, effort, and money.
With over one hundred practical tips, tricks, and insights, Guy and Peg present a bottom-up strategy to produce a focused, thorough, and compelling presence on the most popular social-media platforms. They guide you through steps to build your foundation, amass your digital assets, optimize your profile, attract more followers, and effectively integrate social media and blogging.
For beginners overwhelmed by too many choices as well as seasoned professionals eager to improve their game, The Art of Social Media is full of tactics that have been proven to work in the real world. Or as Guy puts it, “great stuff, no fluff.”