With emphasis on clinical illustration throughout, the writers show how different psychoanalytic schools think about and clinically work with the experience and passions of love and hate. It will be invaluable to practitioners and students of psychotherapy, psychoanalysis, analytical psychology and counselling.
Just as he did with the bestselling ISO 9001 in Plain English Cochran has written a comprehensive yet easily understandable guide to ISO 9001:2015. ISO 9001:2015 in Plain English was written so that anyone at any level of the organization can get to the heart of the standard’s requirements and how they apply to the organization quickly and simply. Plus, Cochran shows what has changed between the 2008 and 2015 version.
This straightforward book is ideal for people who are new to ISO 9001:2015, experienced ISO coordinators who want to get more out of an established system as they transition to the new standard, and for employees who just need a basic understanding of what ISO 9001:2015 is and how it applies to them.
Cochran explains each of ISO 9001:2015’s sections and clauses using real-world examples and frequently asked questions.
Combining extensive clinical material with theoretical insights and new research on infants, the author traces erotic development back to the parent-child relationship, drawing parallels between this relationship and the therapist/client dyad. Individual chapters explore the function of the erotic within the unconscious, pre-Oedipal and Oedipal material, homoeroticism in therapy, sexual intercourse as a metaphor for psychological change, the primal scene and the difficulties of working with perversions.
MR Architecture + Decor celebrates an architecture and design firm whose variety and depth of work, from Takashimaya, the legendary department store on Fifth Avenue, to log cabins in Montana, demonstrates the power of creativity and collaboration.
In The Ice Cream Maker, Chowdhury uses a simple story to illustrate how businesses can instill quality into our culture and into every product we design, build, and market. The protagonist of the story is Peter Delvecchio, the manager of a regional ice cream company, who is determined to sell its ice cream to a flourishing national grocery chain, Natural Foods. In conversations with the Natural Foods manager, Peter learns how the extraordinarily successful retailer achieves its renowned high standard of excellence, both in the services it provides its customers and in the foods it manufactures and sells. Quality, he discovers, must be the mission of every employee; by learning to listen, enrich, and optimize, he can encourage and sustain the highest levels of quality in everything the company does.
Like Fish! and Who Moved My Cheese? The Ice Cream Maker offers an essential and universal lesson about one of industry's foremost challenges in a thoroughly engaging style. For managers and executives, small business owners and entrepreneurs, The Ice Cream Maker is a compelling, eye-opening guide to the most effective ways to achieve excellence and become industry leaders on the global stage.
From the Hardcover edition.
With emphasis on clinical illustration throughout, the writers show how different psychoanalytic schools think about and clinically work with the experience and passions of love and hate. It will be invaluable to practitioners and students of psychotherapy, psychoanalysis, analytical psychology and counselling.
This Eleventh Edition of the bestselling "bible" of project management maintains the streamlined approach of the prior editions and moves the content even closer to PMI®'s Project Management Body of Knowledge (PMBOK®). New content has been added to this edition on measuring project management ROI, value to the organization and to customers, and much more. The capstone "super" case on the "Iridium Project" has been maintained, covering all aspects of project management. Increased use of sidebars throughout the book helps further align it with the PMBOK and the Project Management Professional (PMP®) Certification Exam.
This new edition features significant expansion, including more than three dozen entirely new sections and updates on process supporting; types of project closure; project sponsorship; and culture, teamwork, and trust. This comprehensive guide to the principles and practices of project management:Offers new sections on added value, business intelligence, project governance, and much more Provides twenty-five case studies covering a variety of industries, almost all of which are real-world situations drawn from the author's practice Includes 400 discussion questions and more than 125 multiple-choice questions Serves as an excellent study guide for the PMP Certification Exam
(PMI, PMBOK, PMP and Project Management Professional are registered marks of the Project Management Institute, Inc.)
Enactments are often experienced as a crisis in therapy and are understood as symbolic interactions between the client and therapist, where personal issues of both parties become unconsciously entwined. This is arguably especially true if the client has undergone some form of trauma. This trauma becomes enacted in the therapy and becomes a turning point that significantly influences the course of therapy, sometimes with creative or even destructive effect.
Using a wealth of clinical material throughout, the contributors show how therapists from different therapeutic orientations are thinking about and working with enactments in therapy, how trauma enactment can affect the therapeutic relationship and how both therapist and client can use it to positive effect.
The Past in the Present will be invaluable to practitioners and students of analytic and humanistic psychotherapy, psychoanalysis, analytic psychology and counselling.
Currently Americans spend a staggering $200 billion each year on prescription drugs. As Dr. Angell powerfully demonstrates, claims that high drug prices are necessary to fund research and development are unfounded: The truth is that drug companies funnel the bulk of their resources into the marketing of products of dubious benefit. Meanwhile, as profits soar, the companies brazenly use their wealth and power to push their agenda through Congress, the FDA, and academic medical centers.
Zeroing in on hugely successful drugs like AZT (the first drug to treat HIV/AIDS), Taxol (the best-selling cancer drug in history), and the blockbuster allergy drug Claritin, Dr. Angell demonstrates exactly how new products are brought to market. Drug companies, she shows, routinely rely on publicly funded institutions for their basic research; they rig clinical trials to make their products look better than they are; and they use their legions of lawyers to stretch out government-granted exclusive marketing rights for years. They also flood the market with copycat drugs that cost a lot more than the drugs they mimic but are no more effective.
The American pharmaceutical industry needs to be saved, mainly from itself, and Dr. Angell proposes a program of vital reforms, which includes restoring impartiality to clinical research and severing the ties between drug companies and medical education. Written with fierce passion and substantiated with in-depth research, The Truth About the Drug Companies is a searing indictment of an industry that has spun out of control.
Quality Control For Dummies is the straightforward, easyguide to improving your company’s quality. It covers all oftoday’s available options and provides expert techniques forintroducing quality methods to your company, collecting data,designing quality processes, and more. This hands-on guide givesyou all the tools you’ll ever need to enhance yourcompany’s quality, including:Understanding the importance of quality standardsPutting fundamental quality control methods to useListening to your customer about quality issuesWhipping quality control into shape with LeanWorking with value stream mappingFocusing on the 5S methodSupplement a process with KanbanFixing tough problems with Six SigmaUsing QFD to win customers overImproving you company with TOC
This invaluable reference is written from an unbiased viewpoint,giving you all the facts about each theory with no fuzzy coverings.It also includes steps for incorporating quality into a new productand Web sites packed with quality control tips and techniques. WithQuality Control For Dummies, you’ll be able to speedup production, eliminate waste, and save money!
Now in a Tenth Edition, this industry-leading project management "bible" aligns its streamlined approach to the latest release of the Project Management Institute's Project Management Body of Knowledge (PMI®'s PMBOK® Guide), the new mandatory source of training for the Project Management Professional (PMP®) Certificat-ion Exam. This outstanding edition gives students and professionals a profound understanding of project management with insights from one of the best-known and respected authorities on the subject.
From the intricate framework of organizational behavior and structure that can determine project success to the planning, scheduling, and controlling processes vital to effective project management, the new edition thoroughly covers every key component of the subject. This Tenth Edition features:New sections on scope changes, exiting a project, collective belief, and managing virtual teamsMore than twenty-five case studies, including a new case on the Iridium Project covering all aspects of project management400 discussion questionsMore than 125 multiple-choice questions
(PMI, PMBOK, PMP, and Project Management Professional are registered marks of the Project Management Institute, Inc.)
The author helps readers grasp the system as a whole, as well as the factors that animate it, by organizing the book around an image of a house of Lean production. Illustrating the eight kinds of waste, this updated edition of a bestseller: Describes the craft and mass production systems that preceded Lean production—including the contributions of Frederick Winslow Taylor and Henry Ford Explains the concepts of visual management, Five S, and Total Productive Maintenance Addresses just-in-time delivery of parts and products Examines the jidoka principle Covers the nervous system of Lean management, hoshin planning Illustrates the culture of Lean management
This edition deepens and extends the previous edition with case studies on Lean outside the factory—in settings such as health care, IT, finance, design, engineering, and beyond. The case studies are based on personal experience of actual work in organizations generating real results.
Lean Production Simplified, Third Edition covers each of the components of Lean within the context of the Lean production system. The author's straightforward common sense approach makes this book an easily accessible, on-the-floor resource for every team member.
There may be no simple formula for success in public-sector projects, but Public-Sector Project Management delivers the next best thing: a complete set of skill-building strategies that puts success well within your reach.
Building on industry standards and best practices as well as almost thirty years of public-sector experience, this definitive sourcebook clearly explains how to manage projects in the public sector and navigate their many challenges. Here is where you'll find all the tools to accomplish your goals for any public-sector project, whether you are overseeing military and security operations, the construction of public infrastructure, improving agency processes, deploying new systems or public programs, or any other public initiative.
The book describes both the obstacles and basic processes of public-sector project management and examines the differences between public-sector and private-sector projects, including the management of the wide array of public-sector stakeholders. Public-Sector Project Management is your comprehensive professional template for making a positive contribution to your agency or organization. Inside, you'll find:Expert guidance consistent with project management best practicesIn-depth coverage of public-sector constraints, including purchasing systems, legal mandates, political and media oversight, and complex rules and processesSpecific strategies to enhance the management capability of public-sector managers and private-sector project managers working under government contractsEmphasis on the role of planning in managing customer, manager, and project team expectations, and coping with the overlapping systems of constraints that impede public-sector projectsTechniques for managing contractors and vendorsTools for managing the complexity inherent in most public-sector projectsInsightful case studies of notable and historic public-sector projects; chapter-ending discussion questions and exercises; numerous tables and figures; and key terms in the glossary
The books three parts are organized according to three categories of skills required by managers and engineers: basics, intuition, and synthesis. Part I reviews traditional operations management techniques and identifies the necessary components of the science of manufacturing. Part II presents the core concepts of the book, beginning with the structure of the science of manufacturing and a discussion of the systems approach to problem solving. Other topics include behavioral tendencies of manufacturing plants, push and pull production systems, the human element in operations management, and the relationship between quality and operations. Chapter conclusions include main points and observations framed as manufacturing laws. In Part III, the lessons of Part I and the laws of Part II are applied to address specific manufacturing management issues in detail. The authors compare and contrast common problems, including shop floor control, long-range aggregate planning, workforce planning and capacity management. A main focus in Part III is to help readers visualize how general concepts in Part II can be applied to specific problems.
Written for both engineering and management students, the authors demonstrate the effectiveness of a rule-based and data driven approach to operations planning and control. They advance an organized framework from which to evaluate management practices and develop useful intuition about manufacturing systems.
Illuminating a clear path to lean IT, the authors integrate more than two decades of combined experience to provide you with a proven method for creating and sustaining a true lean IT workplace. This field guide not only highlights the organizational techniques of more agile and lean processes, but also the leadership work required to help management adopt these new approaches.
Based on proven methods from different industries, including banking, manufacturing, insurance, food and beverage, and logistics, the book details a clear model that covers all the components you need to achieve and sustain a favorable work environment and culture in support of lean IT.
Filled with anecdotes and case studies from actual businesses, the book includes pictures, templates, and examples that illustrate the application of the lean methods discussed.
This book presents the state of the art of geometrical tolerancing, covers the latest ISO and ANSI/ASME standards and is a comprehensive reference and guide for all professional engineers, designers, CAD users, quality managers and anyone involved in the creation or interpretation of CAD plans or engineering designs and specifications.
* For all design and manufacturing engineers working with these internationally required design standards
* Covers ISO and ANSI geometrical tolerance standards, including the 2005 revisions to the ISO standard
* Geometrical tolerancing is used in the preparation and interpretation of the design for any manufactured component or item: essential information for designers, engineers and CAD professionals
The book rounds out with a glossary, abbreviations list, formulas, and metric/standard conversions, and is an ideal reference for estimators, engineers and managers with the level of detail and equipment breakdown necessary for today’s industrial operations.Includes day-to-day worksheets to help users estimate equipment and piping for any plant or refinery projectPresents the comparison method to estimate similarities and differences between proposed and previously installed equipmentHelps users understand and produce more accurate direct costs with sample estimates
The primary layout of the handbook follows the ASQ Body of Knowledge (BoK) for the Certified Six Sigma Green Belt (CSSGB) updated in 2015. The authors were involved with the first edition handbook, and have utilized first edition user comments, numerous Six Sigma practitioners, and their own personal knowledge gained through helping others prepare for exams to bring together a handbook that they hope will be very beneficial to anyone seeking to pass the ASQ or other Green Belt exams.
In addition to the primary text, the authors have added a number of new appendixes, an expanded acronym list, new practice exam questions, and other additional materials
-- Dave Parrish, Industry Marketing Manager, J.D. Edwards
This proven, easy-to-understand “how to” manual gives you the progressive steps to factory transformation to Lean without the aid of a consultant. It provides a toolbox of techniques for problem solving, continuous improvement, and for operating a Lean manufacturing facility on a day-to-day basis after the initial line design is completed. The book also features Kanban strategies for managing inventory including Single-Card and Multiple-Card Kanban Systems.
Need help implementing or understanding Six Sigma? Want to take this powerful problem-solving methodology and apply it to your business? Six Sigma isn't just for Fortune 500 companies anymore; it's for every business, even yours, no matter how big or small. This hands-on workbook provides the knowledge, insight, and practical exercises you need to master Six Sigma and put it to work in your business. Perfect as a companion workbook for Six Sigma For Dummies -- or any other Six Sigma book -- Six Sigma Workbook For Dummies gives you a wealth of examples, problems, and other tools you need to turn Six Sigma theory into practice -- today!
* How to form and lead a Six Sigma initiative
* Project alignment with business objectives and strategy
* How to create process flow maps and models
* Chart and graph plotting for analysis and interpretation
* Methods for calculating Sigma scores
* How to quantify variable relationships
Beginning with guidance on understanding the typical organizational structure of any type of technical firm or company, author Plummer incorporates numerous hands-on examples and provides help on getting started with a project team, understanding key roles, and avoiding common pitfalls. In addition, he offers unique help on first-time experiences of working in other countries with engineering cultures that can be considerably different from the US.Reviews essentials of management for any new engineer suddenly thrust into responsibilityEmphasizes skills that can get you promoted—and pitfalls that can get you firedExpanded case study to show typical evolution of a new engineer handed responsibility for a major design project
Winner of a 2013 Shingo Research and Professional Publication Award !
Written from an operations perspective, The Lean 3P Advantage: A Practitioner’s Guide to the Production Preparation Process explains how to build collaborative thinking and innovation into the front end of the design process. Describing how to develop successful new products concurrently with new operations, the book illustrates real-world scenarios with numerous examples and case studies to help newcomers succeed the first time around. For those familiar with 3P, the book supplies the basis to explore Evergreen 3P—a process for applying 3P to small-scale design projects for similar benefits. Details the 3P Lean Design process, explaining how and why it works so effectively Includes case studies and examples of real-world applications Presents time-tested methods based on the combined experience of numerous practicing companies
Coverage includes product planning and evaluation criteria, selection of alternatives, timing considerations, construction of prototypes, and measuring effectiveness. This book will help you and your team develop holistic designs that foster innovation and deliver products and production operations that effectively utilize people and exceed the expectations of all stakeholders.
1. The Power of Time – the huge impact time has on your entire enterprise
2. Organization Structure – how to structure your organization to reduce lead times
3. System Dynamics – understanding how interactions between jobs and resources impact time to make better decisions on capacity, lot sizes, and similar issues
4. Enterprise-Wide Application – QRM is not just a shop floor strategy, it extends across your whole enterprise including material planning and control, supply management, office operations, and new product introduction
Presenting new case studies on QRM implementation, It's About Time: The Competitive Advantage of Quick Response Manufacturing illustrates how QRM can not only reduce lead times but also improve quality, reduce operating costs, and enable companies to gain substantial market share. This practical reference explains how factories in advanced nations can use QRM strategy to compete with manufacturers in low-wage countries. In addition, it provides helpful pointers for QRM implementation, including accounting strategies, novel cost-justification approaches, and a stepwise process for implementation.
Also included is a bonus CD with five appendices that provide a number of practical details to assist in the success of your QRM implementation. When you are ready to start implementing QRM, you will find that these appendices contain time-saving tips to help you work through implementation issues―including simple calculation methods and tools to support the design of your QRM strategy. You can also access these Appendices on the Downloads and updates tab on https://www.crcpress.com/9781439805961.
The author, Rajan Suri, recently became one of only 10 people to be inducted into Industry Week's 2010 Manufacturing Hall of Fame.
By tackling the field of manufacturing processes from this new angle, this book makes the most out of a reader's limited time. It gives the knowledge needed to not only create well-producible designs, but also to understand supplier needs in order to find the optimal compromise. Apart from improving design for production, this publication raises the standards of thinking about producibility.Emphasizes the strong link between product design and choice of manufacturing processIntroduces the concept of a "production triangle" to highlight tradeoffs between function, cost, and quality for different manufacturing methodsBalanced sets of questions are included to stimulate the reader's thoughtsEach chapter ends information on the production methods commonly associated with the principle discussed, as well as pointers for further readingHints to chapter exercises and an appendix on long exercises with worked solutions available on the book's companion site: http://booksite.elsevier.com/9780080999227/
An essential on-the-job resource, Facility Manager's Maintenance Handbook presents step-by-step coverage of the planning, design, and execution of operations and maintenance procedures for structures, equipment, and systems in any type of facility. This career-building reference provides the tools needed to streamline facility management processes...reduce operational costs...and ensure the effective utilization, maintenance, repair, and renovation of existing physical assets.
Now with 40% new information, this Second Edition includes brand-new chapters on emergency response procedures...maintenance operations benchmarking...capital and operational budgets management...boiler and steam plant operations... and other vital topics. The only book of its kind to cover both operations and maintenance, the updated Facility Manager's Maintenance Handbook features:Updated information on mechanical equipment and systems maintenance The latest fire protection procedures A comprehensive account of building codes Guidance on hazardous materials handling Excellent preparation for the IFMA Certified Facility Manager (CFM) qualification
Inside This State-of-the-Art Facility Management Resource• Part 1: Organizing for Maintenance Operations • Part 2: Facility Operations and Maintenance • Operations Plans • Maintenance Plans • Part 3: Equipment and Systems Operations • Maintenance o Part 4: Facilities Emergency Preparedness o Part 5: Capital Investment
"As with previous editions, the authors have produced a leadingtextbook on regression."
—Journal of the American Statistical Association
A comprehensive and up-to-date introduction to thefundamentals of regression analysis
Introduction to Linear Regression Analysis, Fifth Editioncontinues to present both the conventional and less common uses oflinear regression in today’s cutting-edge scientificresearch. The authors blend both theory and application to equipreaders with an understanding of the basic principles needed toapply regression model-building techniques in various fields ofstudy, including engineering, management, and the healthsciences.
Following a general introduction to regression modeling,including typical applications, a host of technical tools areoutlined such as basic inference procedures, introductory aspectsof model adequacy checking, and polynomial regression models andtheir variations. The book then discusses how transformations andweighted least squares can be used to resolve problems of modelinadequacy and also how to deal with influential observations. TheFifth Edition features numerous newly added topics,including:A chapter on regression analysis of time series data thatpresents the Durbin-Watson test and other techniques for detectingautocorrelation as well as parameter estimation in time seriesregression modelsRegression models with random effects in addition to adiscussion on subsampling and the importance of the mixedmodelTests on individual regression coefficients and subsets ofcoefficientsExamples of current uses of simple linear regression models andthe use of multiple regression models for understanding patientsatisfaction data.
In addition to Minitab, SAS, and S-PLUS, the authors haveincorporated JMP and the freely available R software to illustratethe discussed techniques and procedures in this new edition.Numerous exercises have been added throughout, allowing readers totest their understanding of the material.
Introduction to Linear Regression Analysis, Fifth Editionis an excellent book for statistics and engineering courses onregression at the upper-undergraduate and graduate levels. The bookalso serves as a valuable, robust resource for professionals in thefields of engineering, life and biological sciences, and the socialsciences.
Written by Klaus Krippendorff, recognized designer and distinguished scholar of communication and language use, the book builds an epistemological bridge between language/communication theory and human-centered conceptions of contemporary artifacts. Clarifying how the semantic turn goes beyond product semantics and differs from other approaches to meaning, Krippendorff develops four new theories of how artifacts make sense and presents a series of meaning-sensitive design methods, illustrated by examples, and evaluative techniques that radically depart from the functionalist and technology-centered tradition in design.
An indispensable guide for the future of the design profession, this book outlines not only a science for design that encourages asking and answering new kinds of questions, it also provides concepts and a vocabulary that enables designers to better partner with the more traditional disciplines of engineering, ergonomics, ecology, cognitive science, information technology, management, and marketing.
-Drew Locher, Shingo Prize Winning Author and Lean Thinker
The most fundamental requirement for a manufacturing or distribution business is to deliver to customers what they want, in the quantity they want, when they want it. It doesn’t matter how good your product is, how much the customer likes your salesperson, how slick your marketing campaign is: If your customers can’t get what they want when they want it, they will get it elsewhere, and your business will be in serious trouble.
On Time in Full: Achieving Perfect Delivery with Lean Thinking in Purchasing, Supply Chain and Production Planning is a step-by-step practical guide to designing a Lean Supply Chain that will deliver what your customers need, when they need it, every time.
Timothy McLean shares his three decades of Lean supply chain experience -- In simple straightforward language, he explores the reasons why supply chains fail to deliver and what you can do about it. On Time In Full includes practical guidance for tackling the big issues affecting supply chains including:How to understand your extended supply chain with a value stream map The role of forecasting in your supply chain and how to get a meaningful forecast Calculating the right level of inventory for your business Scheduling daily production to meet demand Managing suppliers and your supply chain at home and internationally Selecting and making the best use out of an ERP system Designing an efficient distribution network
The book is full of practical case studies and examples as well as references for further study. On Time, In Full is the complete guide to setting up a supply chain that works.
Notably flexible and brief, the A3 report has proven to be a key tool In Toyota’s successful move toward organizational efficiency, effectiveness, and improvement, especially within its engineering and R&D organizations. The power of the A3 report, however, derives not from the report itself, but rather from the development of the culture and mindset required for the implementation of the A3 system.
In Understanding A3 Thinking, the authors first show that the A3 report is an effective tool when it is implemented in conjunction with a PDCA-based management philosophy. Toyota views A3 Reports as just one piece in their PDCA management approach. Second, the authors show that the process leading to the development and management of A3 reports is at least as important as the reports themselves, because of the deep learning and professional development that occurs in the process. And finally, the authors provide a number of examples as well as some very practical advice on how to write and review A3 reports.
This updated edition of a Shingo Research Award recipient begins with an overview of Lean methods. It explains how Lean practices can help reduce various frustrations for caregivers, prevent delays and harm for patients, and improve the long-term health of your organization.
The second edition of this book presented new material on identifying waste, A3 problem solving, engaging employees in continuous improvement, and strategy deployment. This third edition adds new sections on structured Lean problem solving methods (including Toyota Kata), Lean Design, and other topics. Additional examples, case studies, and explanations are also included throughout the book.
Mark Graban is also the co-author, with Joe Swartz, of the book Healthcare Kaizen: Engaging Frontline Staff in Sustainable Continuous Improvements, which is also a Shingo Research Award recipient. Mark and Joe also wrote The Executive’s Guide to Healthcare Kaizen.
Project Management, or the "Project Management bible" as it's widely known, provides practical guidance on all aspects of project management. It features a streamlined approach to PM functions without stinting on detailed coverage of the tools and methods used at all stages of a project.
This 12th Edition has been updated to reflect industry changes and features in-depth coverage of emerging topics, including global stakeholder management, causes of failure, agile project management, project governance failure, customer approval milestones, classifying project metrics, and more. Also, supplementary materials are available for students, professionals, and instructors.Understand organizational structures and project management functionsLearn how to control costs, manage risk, and analyze trade-offsExamine different methods used for planning, scheduling, QA, and moreWork effectively with customers and stakeholders from around the globe
As projects increase in scope and complexity, managing them across time zones, language barriers, and technology platforms requires a systematic approach that accounts for every detail. All the more reason to keep Project Management, 12th Edition within arm's reach throughout all stages of the projects you manage.
Program Management for Improved Business Results, Second Edition is a practical guide to real-world program management, written to align with the rigorous PMI® PgMP® certification standards. The book explains the benchmarks and best practices that help shape a superior program manager, and provides case studies that illustrate the real-world application of management concepts. Written by a team composed of both industry professionals and academics, the book strikes a balance between theory and practice that facilitates understanding and better prepares candidates for the PgMP. Managers at all levels will learn the insights and techniques that are shaping modern management expectations.
The Project Management Institute and the Product Development and Management Association both agree that program management is a critical element in the successful integration of business strategy and project management. The certification process is difficult, and few complete it – but demand for competent professionals is high. Program Management for Improved Business Results addresses this disconnect, preparing readers to fill the gaps and help businesses achieve the level of program management integration required by professional organizations. Topics include:Aligning programs with business strategyProgram planning, execution, and processesManagement metrics and strategic and operational toolsRoles, responsibilities, and core competencies
The book focuses on both the macro and the micro levels, explaining the successful integration of business strategy with project portfolios as well as the managing of a single program. Case studies present both issue-oriented and comprehensive perspectives, and guidance includes real, actionable steps. For professionals seeking improved program outcomes, Program Management for Improved Business Results is a roadmap to exceptional management skills.
(PMI and PgMP are registered marks of the Project Management Institute, Inc.)
The authors have successfully used the various methods, tools, and concepts found in this book to overcome practical, daily problems at various organizations. This book will surely help operators, managers, practitioners, and executives, who are charged with improving processes and workplace culture, produce better products and services.
* 30% new information including coverage of the recent ASME B31.3 code